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"We had shopped around and decided to go with Masterpiece windows. We had 13 windows replaced. The people who did the installation seemed top notch. Avery and Jason were very professional and just as important punctual. If they said they were going to be there at a certain time they did. They are proud of their work and aren't just trying to get it done. They want it to look good and you to be happy with it. The quality of the windows we purchased seems great but I'll have to update later on whether or not they live up to my expectations which my wife says are unreasonable most of the time."

"The sales presentation was initially impressive, prompting us to make the purchase. The salesperson offered us a special promotion at that time. When the windows arrived, we scheduled installation for a single day. The initial installation team was due to arrive at 9am but did not show up until close to 1pm. It was necessary for them to come back the following day and they did complete the general installation at that time. There were some issues with the installation of our kitchen window, but after a couple of trials and speaking with the company about that part of the installation, they found some creative ways to fix the problem. They also agreed to fix the opening directions of one set of casing windows that did not match the others, though that part was not entirely their fault. There were some misunderstandings on both sides. The company was intent on making us feel good about the windows and the experience and took appropriate actions towards correcting all known issues. We like the windows very much and have found our energy bills have lowered since we replaced them. The window operation is very easy and they are attractive both inside and out. The company policy states they don't cover any painting or staining that would be done if parts of the frames had to be replaced, so we are still working on finishing the bare wood of one frame and a few extra shims placed to secure the windows properly. We noticed a couple of the little notch screen holders (part of the window frame) looked broken, though these are not essential to the window operation. The company is replacing those as soon as their factory order comes in. I am confident this last small issue will be resolved soon. All in all we are satisfied. We would like to give special kudos to the customer service representative, Faith Walson, who stayed on top of things and went to bat to make sure things were taken care of appropriately. Also of special note was one of the Measuring/Installation technicians, Gary Mays, who took particular meticulous care in correcting the framing problem we had in the kitchen and has overseen correction of some of the minor issues we've had. Though our sales representative did not take any specific interest in helping us resolve the issues we had, the sales manager called personally to help to facilitate some of the corrections instead."

"This company was professional and very respectful for my property. They did an amazing job and didn't cut corners. I am looking into replacement windows next. I know several other people that have also used Carolina Home Specialist and have had the same affordable service. Thank you to Tim Ilderton."

"I ordered a new control panel for my range from this company. It came quickly at a good price and I installed in myself"

"They provided a quote after inspecting the roof and coordinated with the Insurance Company on any questions or differences that there were between the inspection by the Insurance Company contractor. They did a good job of protecting the shrubs and property. They are a master installer and took the time to do the job right. Other neighbors had used them and we got positive feedback on their work for them, which helped us to make our decision on who to use."

"The two teams (Rick, James, Rob, and John) worked diligently and masterfully for two days to remove the old double window and replace it with a beautiful new one. I am very pleased with their work and proud of my new window!!"

"EXCELLENT from start to finish! Designer/salesman thoroughly explained the process, costs, options, and payment plans. He was not pushy and thoroughly answered our questions and concerns. Installers were very professional and kept us updated as to what was going on and what was left to do. They removed all debris and cleaned up after themselves! We highly recommend them and will definitely hire them again for future projects!!"

"It went well but not smooth since the window I was installing on is about 20 feet high. I didn’t hire any help. I installed myself."

"Perfect job. Everything looks brand new ! <br />"

The Roof Genie is a consumer advocate company that represents the property owner in their insurance recovery process. Our highly trained “Insurance Claims Specialists” will make sure that you are fully compensated by your insurance company for all storm damage you have suffered at your property. \n \nOur valuable service in assisting you with your insurance recovery process is FREE. Our compensation is from installing your new roof for the insurance company replacement cost. As well as assisting you in the replacement of any other damages you elect to have us perform.