Gentryfied Plumbing
10 S Dunton
Gentryfied Plumbing
10 S Dunton
Customers say: True professional
Recommended by 99% of Angi customers
Recommended by 99% of HomeAdvisor customers
9 years of experience
Our happy and satisfied customers recommend us to their friends and family all the time. We are proud of our reputation, and we feel it has been well earned. We are also happy that we can help you feel good knowing that you are working with a reputable company that stands behind its products and services.
"Mr. Gentry was negligent in the installation of the sump pumps by not drilling weep holes for the sump pumps in the PVC pipes per the installation instructions. This caused the sump pumps to malfunction and my basement to flood. Mr. Gentry was out of town when my basement flooded and I called Four Seasons to fix the sump pumps. Four Seasons did so by drilling the weep holes in the PVC pipes. In addition he found a microfiber rag wrapped around the battery pump which must have been dropped by Mr. Gentry during installation. This rag also prohibited the pump from activating. The cost for Four Seasons was $572. My basement was damaged by the flood and we hired Parkside Restoration to remove the damaged carpeting and baseboards. They set up 20 air movers and 2 large dehumidifiers for 4 days. The cost was $4,470. As the water had seeped up the walls, I had to repaint the basement at a cost of $236. I did the painting myself. The new carpet cost is $4,183. Mr. Gentry charge was $3,300 for the sump pumps installation plus some additional plumping work. Contact with Mr. Gentry was made via email on Sept 8, 2024 to which he responded about how much money I was looking for to which I responded that I had not looked @ carpeting yet and would contact him when I had a final amount. My 2nd contact with Mr. Gentry was on October 16, 2024 when he stated that he only warrants his work for 1 year and the flooding occurred 16 months later so he would not assume any responsibility. I told him the pump failure was caused by his negligence to drill weep holes in the PVC pipes per installation instructions. I again contacted Mr. Gentry via text on October 18, 2024 to attempt to settle. He called and stated he would call me on October 21, 2024. We did not hear back from Mr. Gentry again. I would like total reimbursement for the damages to my basement of $9,461 which includes the costs of Four Seasons $572, Parkside Restoration $4,470, paint $236 and carpet $4,183 totaling $9,461."
Steve R on November 2024
Our happy and satisfied customers recommend us to their friends and family all the time. We are proud of our reputation, and we feel it has been well earned. We are also happy that we can help you feel good knowing that you are working with a reputable company that stands behind its products and services.
"Mr. Gentry was negligent in the installation of the sump pumps by not drilling weep holes for the sump pumps in the PVC pipes per the installation instructions. This caused the sump pumps to malfunction and my basement to flood. Mr. Gentry was out of town when my basement flooded and I called Four Seasons to fix the sump pumps. Four Seasons did so by drilling the weep holes in the PVC pipes. In addition he found a microfiber rag wrapped around the battery pump which must have been dropped by Mr. Gentry during installation. This rag also prohibited the pump from activating. The cost for Four Seasons was $572. My basement was damaged by the flood and we hired Parkside Restoration to remove the damaged carpeting and baseboards. They set up 20 air movers and 2 large dehumidifiers for 4 days. The cost was $4,470. As the water had seeped up the walls, I had to repaint the basement at a cost of $236. I did the painting myself. The new carpet cost is $4,183. Mr. Gentry charge was $3,300 for the sump pumps installation plus some additional plumping work. Contact with Mr. Gentry was made via email on Sept 8, 2024 to which he responded about how much money I was looking for to which I responded that I had not looked @ carpeting yet and would contact him when I had a final amount. My 2nd contact with Mr. Gentry was on October 16, 2024 when he stated that he only warrants his work for 1 year and the flooding occurred 16 months later so he would not assume any responsibility. I told him the pump failure was caused by his negligence to drill weep holes in the PVC pipes per installation instructions. I again contacted Mr. Gentry via text on October 18, 2024 to attempt to settle. He called and stated he would call me on October 21, 2024. We did not hear back from Mr. Gentry again. I would like total reimbursement for the damages to my basement of $9,461 which includes the costs of Four Seasons $572, Parkside Restoration $4,470, paint $236 and carpet $4,183 totaling $9,461."
Steve R on November 2024
