Get matched with top new windows service pros in Elburn, IL

"I needed a huge picture window with 2 sliding side windows. I was overly impressed with the knowledge of Jon who came out to give me a quote and the two men (Juan & Juan) who did the installation. Choosing a window and installer was a nerve-wracking process since the people from the three companies who previously quoted left me wondering if anyone understood the window installation industry. But when Jon came out he immediately answered all my questions, explained the entire window removal and installation process, arranged for the certificate of insurance and the village permit. My windows arrived earlier than anticipated which was great and Mark called me to set up an installation time. I was extremely impressed with how efficiently Juan and Juan coordinated the work between themselves, graciously answered many questions I asked, and completed the job and cleaned everything beautifully way sooner than I anticipated. I would definitely recommend Scientific Home Services! "

"Quick and easy! 3 wi dows installed in just a few hours"

"Great and professional job. I had a very hard time finding anyone to clean my chandelier so I was very pleased and they did a great job on the windows as well."

"I’m completely disappointed with the customer service I received from ThremalCraft. I called them after I purchased our new home in July 2021 and realized how many of the windows needed replacing. I wanted to work with a company that I trusted. Thermalcraft installed our windows in Elmhurst in the 1980’s and more recently put siding on that home. We were very pleased with their service in the past. Jim, the owner, came to our house in South Elgin at the end of October 2021 and we placed an order for four windows. He indicated that the windows would be ready by February 2022. While I wasn’t happy with the delay, I understood the reason and was ok with the arrangement. In late January, I identified two more windows that needed replacement and called Thermalcraft. Jim was on vacation and Pat took the call. We agreed to a time for him to come out and measure the windows. On that same call, I asked Pat when the original four windows would be installed and he said the windows were due in one week and he wasn’t going to wait for the other two. Two weeks later while at the house Pat started to change his story. Pat said that he would try to put a rush on the additional two windows and install at the same time. I said I was ok as long as it didn’t take too long. The weather (and house) were cold and we were anxious to get the work done. I called Pat a couple weeks later and asked about the timing of the new windows. Pat claimed that he wouldn’t know for another two weeks. It was clear to me that this was going to drag out, so I asked Pat to install the original four windows as you and I agreed. His response was “That’s not gonna happen.” I was a bit surprised at his response and asked why not. He said, “because I’m not going to send my team out to South Elgin twice.” Once again, I was very surprised by the lack of respect for the customer. I asked Pat to cancel the additional two window so he didn’t have to “come out twice” and he said “Well, it’s too late for that,” even though the order was only two weeks in and he couldn’t even tell me when the windows were coming. Again, no concern for the customer and a bit “heavy handed”. Pat did call at the end of March to offer one date for installation. We were going away for that weekend and Pat said his installer would call to set up another time. No phone call. My wife called 10 days later to ask about installation and at that time, Pat called her back to set up the installation in April. Again, I can’t tell you how disappointed I am at the lack of concern exhibited by ThermalCraft for the customer. It’s really left a sour taste in my mouth and of course, I’ll never use or recommend them again. Ironically, we decided to replace the remaining windows (a total of 10) in our home about a week after my conversation with Pat. Needless to say, we weren’t going to call Thermalcraft based on his poor attitude. Fortunately, I found an outstanding company who came out the second week of February and installed the windows by the end of March only 5 weeks later (18 weeks less than Thermalcraft). They are actually located further away than Thermalcraft and didn’t seem to have a problem with the distance. The windows are top quality, less expensive and have a lifetime warranty. Several of our neighbors have been asking us for recommendations. I plan to promote his company instead. The bottom line: Don’t go with ThermalCraft as they clearly are more concerned with themselves and not the customer’s needs."

"Exceptional product and service. Glass shower door and glass tops were all cut well. Look great! On time, great cleanup after and terrific installers. Measured several times to insure everything would have tight fit. Very happy. Highly recommend."

"The service provided by Bill and Linda from start to finish is impeccable. I have used them on 2 separate occasions. From start to finish they were very responsive, professional and all around great to work with. They came to my house and consulted with me on type of window covering that best suited my needs as well as pattern/color that best matched my decor. It was very helpful to see a sample of the exact window covering in my room to better judge how well it matched as well as to gauge the light filtering/blocking affect. The prices they provide are very competitive and I really appreciate that not only do they consult but they measure and install too. I will continue to use Image Custom Blinds as I replace older blinds."

Cost is determined by the job. Additional contact name - Valerie Maschio. Additional DBA - Airetite Windows Doors & Siding. Additional e-mails - windowz1@msn.com, maschio@sbcglobal.net. Family owned & operated.

"The company is an efficient family-run business and very customer oriented. I asked for bids from three companies, and Windo-Well was the lowest. They manufacture their own custom-made covers that are of very high quality (you can stand on them.) Installations are done by Dave and his son who are sticklers for precise measurements and installations. They were also very courteous and respectful. Calls to the office are immediately answered by Debbie (no answering machine), Dave's wife, who does an excellent job explaining their covers and installation. From measurements to installation took only a few days. You can't go wrong giving them your measurements over the phone for an estimate. If you like what you hear, Dave will come out to do precise measurements and leave you a written estimate. It was a pleasure dealing with this company."

"Alan and Shane replaced all of our mid-80s single pane windows with OKNA 500 series windows. Alan came out to provide the initial estimate and Alan and his son Shane did the installation - no subcontractors just Alan and his son!! In addition they added a large picture window in our living room which completely changed/improved the space. On top of being extremely patient and professional (tolerated all my questions), the craftsmanship of the window install exceeded all of our expectations!! The attention to detail and focus on executing our vision was fantastic. They upgraded our inside casings to a ‘farmhouse’ style which turned out absolutely fantastic. They are true craftsmen!! I would highly recommend Meister Windows!! Thank you Alan and Shane!!"

"They were right on time. Mark H. and his partner are knowledgeable and worked to complete the job professionally. They"