Get matched with top central a/c installers in Elizabeth City, NC

"got estimate to install a whole home generator. I hired them to do the job."

"Installers were professional and competent"

R.A. Hoy Heating and Air Conditioning, Inc., we take great pride in our experience, expertise, quality and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent customer satisfaction from start to completion.

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"It went well-Ended up good. Had a bit of miscommunication with the installer resulting in a perfectly functional but asthetically disasterous install. Called the sales person back and he was gracious, polite & said he would discuss it internally and get back to us. A crew came back and redid the install. All is well-in the nick of time for summer! Thanks Brad & Russell's!"

"J&N Heating and Cooling came out to my residence, diagnosed the issues I was having with my HVAC, provided a quote for the project, ordered the new unit, and installed it all within a short period of time. Their installer, Nathaniel, is an excellent worker and provided me the assurance that the job would get done right the first time. Their affordability will get anyone top notch service. Thank you, J&N!"

We are dedicated to providing our clients with the very best in service, installation, and repair for your heating and cooling needs. We are a locally owned and operated company that values honesty and integrity. We specialize in central A/C and cooling systems as well as heating and furnace systems. We take pride in the quality of our work and our commitment to outstanding results. We look forward to building long-term relationships with our clients and guarantee your satisfaction.

"CHW was very responsive to our urgent need! We filed a claim the evening prior when we notices our A/C was blowing warm air into the rooms. Then by 8AM the next day, we had a call from the service technician saying he was on his way to address the issue! CHW worked with the technician to find out the compressor was the culprit and approved it's repair! Great customer service for a family in need during the hot south central Texas summer!"

2014 Super Service Award winner!We are a small upcoming business that cares about quality and customer service.

"Sears completed a full install of AC/Heat and ventilation in my home (that did not have existing system) in one day. The proffessionalism and speed that they works was Outstanding. I highly recommend the pros at Sears and will use them in the future."