Get matched with top tankless water heater repair pros in Elkin, NC

"They were great. They were very prompt when I called them, they responded within a very timely manner, efficient, and professional. I have a little concern about the leak around the floor where the water heater had leaked and I told them about that and he got a plywood to put down over the floor for the water heater to rest on so that it won't go directly on the floor and it would give the floor time to dry and air out and he came out of his way to do it."

"My old electric water heating developed a leak and needed immediate replacement. NBR Plumbing came out the next morning and installed a new heater. The service was quick and professional. I highly recommend."

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Based on the favorable reviews of other members, I called three providers at noon. Unlike the other two, owner Scott Martin returned my call within 20 minutes even, as I learned later, he was away on vacation. I explained my heater had burst and needed quick replacement. I brought up the possibility of installing a tankless heater. He asked about my household make-up and usage, and advised the extra expense would not be cost-effective. He is a Rennai Tankless dealer/installer! He said he might be able to get a technician available in 2 hours and would call me right back. He did, and we arranged for a 4 pm installation.

His tech, Michael called 15 minutes beforehand reporting a traffic delay and he arrived soon after 4. He was very professional and, working alone,  completed the removal and replacement by 7. He checked the connections, discovered a small leak, and fixed that. We had hot water that evening. Scott did not charge extra for an emergency call that ran over into the evening; and, he applied an additional discount for my having found him through Angie's List!

The next day I discovered another small leak, called Scott and Michael was there and had it fixed by 1 pm.

I can't thank Scott and Michael enough for their responsiveness and professionalism. THAT'S how to run...and grow... a business!

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"We used Pro Plumbing twice, once for service and a second time to replace my water heater. Both times they were prompt and professional. The service fee for just coming out to troubleshoot was inexpensive, which was greatly appreciated. For the installation of my water heater, their rates were competitive with other plumbers in the area. The service tech (Fletcher) was knowledgeable and explained everything in detailed. He was also patient while I asked him loads of questions, and he offered me lots of options for units and how he could install them to fit our tight closet. Everything seems to be working great (it has been about 6 weeks)! I would definitely hire them again."

"Chris Morris changed our air filters which we have extras at all time. He was very helpful with suggestions to help with our heating bill. He is an asset to the Alpine Company."

"The man that came out told me that he would not recommend flushing my water heater. I found it odd that they were offering that service if they don't recommend doing it. He seemed to know what he was doing and did a good job with the inspection. I also wanted him to switch my hook up from county water to well water. I had to pay extra for that, but that was fine."

"Had old CPVC replaced with PEX. Required demolition of drywall for complete replacement for 3 bedroom 2. Full bath house son to be 4 bedroom 3 full bath. Sophia and her crew performed flawlessly would highly recommend great troubleshooting skills work was done on time and time without water was 24 hours. Great job I will definitely call Sophia for any future plumbing needs. Thanks Sophia!!!!!"

"Excellent job. Dryer is now working the way it should and not over heating any more."

"I called this provider after my water heater burst.  They were very professional and helpful.  Unfortunately, they were not going to be able to get out to do our replacement soon enough due to other commitments.  However, despite that, they told us exactly what we needed to tell another provider regarding our water heater and told us approximately how much the replacement should cost.  I thought it was great that they were willing to be so helpful even though they were not getting the business.  Though they did not do the work at our house, I would recommend them based upon their professionalism, helpfulness, and price quote over the phone.
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"He was able to quickly diagnose that the water leak from the water heater was a result of a ruptured tank, resulting in the need to replace the entire water heater."