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"This started with a persistently dripping bathroom faucet. The faucet was probably original to my mid-1960s ranch house. As long as I was calling a plumber in, I also wanted a dripping toilet (it was leaking around the handle used when flushing) repaired. I was pleased that a plumber was available the same day I contacted True Blue even though these repairs were certainly not an emergency. Anthony R., the plumber, came as scheduled late that afternoon. He was very competent and professional. He replaced the bathroom faucet with a modern new faucet because it really did need to be replaced. (My original faucet was so old that the metal at the base seemed to be peeling/twisted up--it was one of those faucets with the handles looked like plastic jewel knobs.) I examined the new faucet prior to it being installed and can verify its quality and heaviness. The new faucet has an arched neck where the water comes out and gives some height between the water coming out and the bathroom sink that wasn't there before. When turning off the water to the house, Anthony recommended replacing that on/off valve as well as a piece above that which regulates water pressure to the house. I'm sure both of these were also original to the house. The on/off valve was really corroded and I turned it gingerly when I had to turn the water off/on. As far as the water pressure goes, the Kansas City Water Department has been doing a lot of work in my neighborhood and will probably continue to do so and may at some point in time actually work on my street. To defend my house against the water pressure changes this can cause, I thought this change was also needed. I'm not sure I quite understand how it works, but apparently the water pressure had something to do with the toilet leaking. Be that as it may, I haven't had any problems with the toilet since the changes were made although the toilet was also worked on. These repairs were quickly done and did not involve a lot of time. I think this was a good value even though what was basically a leaky faucet expanded to replacing a water pressure device and the house on/off valve and cost about $1200. (I lived in another house where the house on/off valve had a box dropped on it which broke it, causing a major flood as water poured out. That's destructive so that's why I appreciate Anthony being proactive and making the recommendations he did as well as being able to complete it during this visit.)"

"The service went well, really nice person, prompt and very professional and did a good job."

"I was out of town and my wife called to tell me the water heater was leaking from the bottom. So I called Swallow and Sons to come take care of it. They got there fast and got the job done in the same day! Reasonable rates and no BS. Aaron's a straight shooter!"

"This is the fourth time I've used Sissi Construction and I have been completely satisfied each time! The estimate, contract, customer service, and even the billing are considerate and very professional. I always get multiple quotes for any home improvement and Sissi Construction has bested competitors by upfront, itemized, and very thorough estimates. I unequivocally recommend this company."

"Perfect! They replaced a broken kitchen sink faucet and an outdoor hose faucet for my father. Very professional and polite."

"I purchased a Big Deal for a custom kitchen design January 2011. Here is what the the offer said.
"Young Painting  & Remodeling, a highly rated service provider on Angie's List, is
offering custom kitchen design services complete with measurements and a full set of plans for only $50! This service is normally valued at  $250,  saving Angie's List members $200!"
We scheduled an appointment in April, and Paul came out promptly. He appeared to be a nice, sincere, and hard-working young man. I explained that due to my husband's health problems, we could not handle a complete remodel all at one time. I am trying to update our house a little at a time as our budget and especially his health status allows. That is why I was attracted to the idea of a custom design. I had in mind a long-term plan as it were. I think he had in mind generating cabinetry installation work for his company. He had said that his company was in the process of changing from one that primarily did painting to one that did remodeling with a focus on cabinet installation. I told him that my husband's condition precluded anything that would cause a lot of dust and debris. I thought I might want to eventually get the cabinets painted, refaced or refinished but wasn't planning to replace them. And that other issues such as the walls and the lighting had a higher priority than the cabinets. I wanted to start with a color scheme for the kitchen/dining room and hall which are all open to one another. He said color wasn't really his thing, but that if I needed help, he might pull someone in as the job progressed. (Remember at the time of the big deal, the Company was named Young's Painting and Remodeling  rather than Young's Remodeling as it is now. I can perhaps be forgiven for thinking he might have some ideas about color)

He listened patiently to my ideas about what I wanted to accomplish and what I wanted to avoid. At one point he asked about how much I thought I could spend. I gave him what I considered to be the maximum figure for everything to be spent over time. He then said that with that amount he thought I could afford new cabinets after all. I did not say again that I wouldn't consider it. My reasons for not thinking I wanted new cabinets were not solely based on cost. I had already told him why I wasn't planning on new cabinets, but I decided to let him show me a design that might make me reconsider. He took some measurements and soon thereafter he left saying he would get a proposal to me as soon as he could.

He did indeed send me a proposal. It divided the work into categories such as demolition, plumbing, electrical, painting. Included was an estimate of hours of labor with the rate and a budget for materials. The total figure for the kitchen alone was for almost my maximum remodeling figure. More than half of the amount was for cabinets and counter-tops. There was no mention of what kind or configuration of cabinets I would get for this amount of money. I had mentioned that though I knew granite counter-tops were in style, I didn't think they would be a good idea for us because we both have arthritis in our hands and drop things more than the average person. With our current laminate counters, often things don't break. With granite, I'm pretty sure I would be cleaning up glass and china shards pretty much daily. Nonetheless 'granite countertop budget' was one of the items on the proposal. But the proposal included was no drawing, no dimensions, no description of materials to be used other than the granite for the counter-top.

I have the proposal. It is a pdf file.  I would attach it to this review to illustrate my point if I could see a way to do so. I do not consider it to be a design. I certainly don't see how anyone could claim it is a full set of plans. Instead, It is a list estimating what it would cost for this company to remodel my kitchen.  It does not appear to take into consideration my stipulation that I needed to do this a little at a time in order to minimize the stress to my husband. The voucher for the big deal specifically states there is no obligation to use the company for construction. The proposal does not appear to include any work on the dining part of the room. I did not buy the big deal in order to get an estimate. I'm pretty sure there are contractors who offer free estimates. Considering the amount of time he spent, it is perhaps worth the $50 I paid, as it does give me an idea of how much this contractor would charge for certain services such as prepping and painting the room, although I interpreted it to mean those costs would only apply if I accepted the entire proposal.

 I can see no way in which it has the $250 value claimed in the Big Deal. This company has very high ratings on Angie's List. They may indeed do fine work. However I bought a promise of a custom kitchen design. I just don't think what was provided remotely qualifies as a design.

I can understand why a remodeling contractor would not be interested in a piecemeal project such as mine. I've had a fair amount of work done over the past few years. Some people are pretty good at dealing with grouchy old sick people. Some aren't. Some choose not to consider even trying. However, again, I stress that the big deal was for a design.

By contrast I paid $99 for a different Big Deal for custom deck design. I got not only a detailed design for the deck which was far more creative and practical than what I had envisioned, but also a design with dimensions for a garden arch and a sketch for the main backyard garden. This contractor did include, as a separate item, a proposal for his company to build the deck and arch he had designed. I could clearly see what I would be getting. Guess which contractor I hired.

I am amending this review after being contacted by Mr, Young. As I mentioned above, I think he is a sincere and hardworking contractor. He offered to  refund my money as I was not satisfied with the service he provided. He did so, and I appreciated that though it was not necessary. Were our circumstances different, I might consider working with him. As it is, and after consulting a couple of other contractors, I'm thinking even a minor kitchen remodel has too much potential to cause adverse health problems for my husband. So it will have to be one thing at a time or not at all. Again, that's why I want a design, so I know where I'm trying to go.

"

"Ben knew immediately what was wrong and proceeded to replace garbage disposal. He was tidy, mopping up water, cleaned up any mess and worked quickly and efficiently!"

Renovations Murguia brings you the best quality for the best price on any of your home needs. We are a one stop shop that can eliminate having multiple contractors in your home. Please see some of the services we offer below and call -or- click to schedule a free estimate today!\n

"Choice Home Warranty responded quickly with setting up the appointment for repair. All-Boro Plumbing & Sewer responded to the residence and made the quick replacement of the garbage disposal. Highly recommend Choice Home Warranty and All-Boro Plumbing & Sewer if you reside in the Johnston/Wake County area."

"It was nice to have a honest person doing work on my home. He was fast to come out and bid the job, and said that he would come out the next day to fix it. He bet his arrival time and got started right away. After the job was completed he checked his work and picked up the work site. This guy will answer all your question and does great work at a fair price. You will not be disappointed."