Get matched with top pipe repairers in Excelsior Springs, MO

"I used Ben Franklin. I think what they do is send out different plumbers on their list. The first one was a bummer. he ripped me off and overcharged. The next time they sent out a different plumber who was an older man. When he heard about my first experience,  He got on the phone and called the company, when they finished the job they took off $400 off of my bill. If I could have that man every time. The first guy totally overcharged me. 

I have some more things to have done, but don't know if I can afford it. I wish I could have the second guy who came out.  I would consider using them again.

The price kind of sting me, the faucet was very expensive. I think thats why the nd plumber called and got me the refund. He used the fair price guarantee. I think $600 for a kitchen faucet is kind of steep myself.  Thats one of the things I complained about to the nd plumber. One of the things being advertised being AL they were going to replace an outside faucet for $79 and the first guy charged me almost $300. 

If Benjamin is just working with several plumbers in my area and they see who is available at the time in my zip code, Unless they have vetted the people themselves personally and know what they are going to do, it isn't such a great deal. 

They did the work I asked, just the pricing between the 2 different plumbers were a bummer. 

I thought $1353 was excessive, replacing an outside water faucet, routing out the pipes from 2 sinks. They told me they couldn't clean out the existing faucet enough for it to work, so I bought the faucet he had in the truck. 

My nd experience was great, came out in time.  For professionalism, the first plumber was overcharging but the second plumber was fair and was good for retired people. 


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"This started with a persistently dripping bathroom faucet. The faucet was probably original to my mid-1960s ranch house. As long as I was calling a plumber in, I also wanted a dripping toilet (it was leaking around the handle used when flushing) repaired. I was pleased that a plumber was available the same day I contacted True Blue even though these repairs were certainly not an emergency. Anthony R., the plumber, came as scheduled late that afternoon. He was very competent and professional. He replaced the bathroom faucet with a modern new faucet because it really did need to be replaced. (My original faucet was so old that the metal at the base seemed to be peeling/twisted up--it was one of those faucets with the handles looked like plastic jewel knobs.) I examined the new faucet prior to it being installed and can verify its quality and heaviness. The new faucet has an arched neck where the water comes out and gives some height between the water coming out and the bathroom sink that wasn't there before. When turning off the water to the house, Anthony recommended replacing that on/off valve as well as a piece above that which regulates water pressure to the house. I'm sure both of these were also original to the house. The on/off valve was really corroded and I turned it gingerly when I had to turn the water off/on. As far as the water pressure goes, the Kansas City Water Department has been doing a lot of work in my neighborhood and will probably continue to do so and may at some point in time actually work on my street. To defend my house against the water pressure changes this can cause, I thought this change was also needed. I'm not sure I quite understand how it works, but apparently the water pressure had something to do with the toilet leaking. Be that as it may, I haven't had any problems with the toilet since the changes were made although the toilet was also worked on. These repairs were quickly done and did not involve a lot of time. I think this was a good value even though what was basically a leaky faucet expanded to replacing a water pressure device and the house on/off valve and cost about $1200. (I lived in another house where the house on/off valve had a box dropped on it which broke it, causing a major flood as water poured out. That's destructive so that's why I appreciate Anthony being proactive and making the recommendations he did as well as being able to complete it during this visit.)"

"Taylor did a fantastic job! He is kind, patient, knowledgeable, and goes above and beyond to provide an outstanding client experience. We were so impressed by Taylor and would recommend his services to anyone. Thank you for your kind efforts, Taylor. We are grateful for you!"

"We needed the gutters cleaned on our historic, two-story home. The job was done quickly and thoroughly and the young man even reattached a piece of guttering that had pulled loose from the house. Our job was a bit more difficult than most because of the age of our house and how it is positioned on a rather steep hill. Also, our guttering has a screen guard and some of it runs directly into underground drainage pipes that sometimes clog. We were very pleased with this service and would recommend the $49Handyman service for a wide variety of home repairs.
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"DTS plumbing replaced an outdoor faucet that would not shut off.  Price was very fair and the service was performed on time and correctly.  I had a difficult schedule to work around and they were happy to work with me.  In addition, I had a very small unscheduled repair that they handled for me on the spot.  Overall, they were on time, courteous, and very fair on price."

"Excellent quality and workmanship. Richard took it upon himself to inspect the house and make all the repairs. I really appreciated his professionalism. Highly recommend this company."

"We had gotten other estimates, one very low, and one very high.  Both told us we needed to replace the old clay pipes 10 feet out from the house and beneath the house.  After they left, we tried to get back in touch with them to see how they knew to go just 10 feet out and why with the original pipe from 1941 would we not replace it all while we were digging up the yard.  Neither returned our call.  Both left estimates without any details except that if we wanted a camera inspection it would cost $250.  I did not feel good about this so signed up for A.List and examined all.  Chose this company.  They came out to give an est. and the first thing he did was to bring a camera from the truck and put it through the pipe.  He had a screen for us to look at.  It was quite clear and showed so much damage to the pipes way beyond 10 feet.  It definitely needed replacing all the way to the hook up.  Their est. was detailed and fair.  We knew exactly what we were paying for down to the lime he had to put in the crawl space where a leak was.  He explained it all.
We felt confident after the est. that he would do what needed to be done, be fair and because of the leak, he worked us in within the week.  After the job, our yard was returned to as normal as possible and we were very pleased.  I would definitely call this company and recommend them without hesitation.
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"It went very good. He's very professional and does a great job."

"We were on a tight deadline and they were able to meet our timeline. Worked primarily with Randy and Elizabeth pre-construction, then Rex, Jamie and Jen during construction. All interactions were pleasant and professional, and all inquiries were responded to promptly. There were a couple minor issues with our bathroom faucets a few months after completion and they were able to fix these issues promptly and at no additional cost.
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"It well fairly well.  I was a bit shock on all the repairs needed since I really purchased the 99 dollar 4 hour handyman special.  The work was done well.  There was a few delays along the way and I needed to contact them several times to complete the work.  The shed door was replaced but I noticed some splitting at the bottom of the door.  They did remove it and replaced it.  I had asked them to leave the extra paint so I could do touch ups as needed but that did not happen.  I even called them and they said that they would be did not.
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