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"Pure Energy prides itself on five-star reviews. I choose them because of that and their price for Sunrise triple pane. The triple-pane windows are fantastic. Love them. I give them five-stars. Let me tell you about our experience with Pure Energy's sales and installation so you can make a better choice for Sunrise windows: The sales guy Adrian was super smooth and high pressure. Read [*** Link removed ***] before choosing any company! I recognized later almost every single high-pressure technique the website mentions in Adrian's sales pitch. We bought 28 triple pane windows from Adrian. Besides the typical "Both the husband and wife have to be there," and "I can only give you this price now," or "I have a big condo order going in today that if you sign on the dotted line today, I can get you in on to save you even more," lines that were all used with us; the biggest lie which is the one which made me most angry later was his "Now, I am putting in this order today, for this awesome deal, so you guys need to sign here on the back [next to the federally-mandated '3 days to change your minds' disclaimer!!!] that you acknowledge you aren't going to change your minds." People. Don't be duped. Signing that you acknowledge that he "SAYS" he is going to order the window doesn't change your three-day right to cancel! On day four, I found the window dog website and was FURIOUS. Adrian never specifically said that by signing we couldn't cancel, but he implied that. After hearing his long -winded sales pitch on how his Dad taught him to always be about the customer, you'll see how Adrian stacks up. Take it from me. Read Window Dog and then have the sales pitch. Draw your own conclusions. Okay, enough about that. Adrian is typical, apparently. Or Window Dog wouldn't have so many fans. Installation: Pure Energy came out early and on time. They isntalled 28 windows in one day. yes. One day. You might think that was a good thing, but it wasn't. Here is why: ONe of the things that I love about Sunrise windows is their thinner frame, which equals more glass. Adrian uses it as a selling point too. (Of course.) What we didn't get told up front was that they measure your windows and then give themselves 1/4-1/2 inch all the way around your existing window frame, so that they don't have to remove anything or play with the windows at all! So, in essence you are getting a smaller window, suspended in the opening (yes, there was sunlight all the freaking way around the new windows). How do they cover this up? They spray foam and then finish the interior with a ONE-INCH piece of quarter round molding to cover the gaps all the way around. So, despite Sunrise have a superior frame to glass ratio, you just lost tons of glass area by them installing a smaller window and covering it with molding. Mind blown. Secondly, that aforementioned molding needed to be nailed in and caulked. They had 8 guys working that day. Some of them did a good job with this. Other's left caulk gooped in corners, on the window glass, and other areas missed. In places the nail gun either split the quarter round, or didn't sink all the way in, leaving a small nail head sticking an eighth inch out. Thirdly, though they said they would reinstall all the window coverings etc. They broke 18 of the wood window blind apron mounting clip sets (you know the bigger piece of wood at the top to hide the metal components)! These were the typical Home Depot ones where you simply lift up and the clip releases. So, I can see breaking one or two sets for a couple windows until you figure out how it goes (and that's not giving anyone credit for experience with dealing with these everyday as window guys!), but they broke them on 18 of 28 windows! I can't even fathom the incompetence. Lastly, they had to install a wrong-sized window in one front window because they had ordered the wrong window and already torn out my original before discovering it. So, for two months I had a awful-looking window on the front of my house with six inches of spray foam and aluminum trim all the way around it. Because of the clown window, we refused to pay all the balance, leaving a thousand unpaid until they came back to fix the window and the cracked and horrid parts of molding, and found clips to repair the blind aprons. The installation was late January. They didn't return with the new window until March, and the guy who installed that had no idea about the window clips or molding, nor the time or inclination to fix it. He said to keep the thousand until we got them fixed (thank you). My husband had called the head of the original crew several times at that point, who kept sayin he'd "be out the next week" but never came. Finally in July, Pure Energy called us looking for the money! My blinds were still unsightly, the molding was still cracked, nails still sticking out, caulk still undone or goopy, so I said, "Not until someone comes and cleans this up." All the sudden, we got a guy out. The head of the crews apparently. He alternated between blaming us, "You should have called me earlier" --how could I know HE was the one to call? We were calling the crew head who never told us to call this other guy?!-- and apologizing. Within a couple weeks, he had ordered replacement parts and had a guy come fix the offending molding and caulk everything nicely. This was in August."

"I purchased and had installed 5 casement windows. The windows are ProVia Endure. This is the second time I used this company and once again I am very happy. From Dustin the salesperson to Adam the installer and his helper Brandon, this is an outstanding team. It is obvious that Adam takes great pride in his work. For the most part I am a perfectionist and expect the same from others. Adam and Brandon certainly met my expectations. From making sure all floor and furniture was covered and protected to insuring the installation was perfect. I cannot say enough good things about this company. I would also like to add that this was not an easy project. All my windows were odd sizes including 2 quarter rounds. This was my first introduction to ProVia vinyl windows as I always purchased Pella wood windows in the past. These ProVia windows are not only impressive looking but have the same appearance as my Pella windows. It is difficult to tell the difference."

"new roller was installed and it started working"

"Joel and towel did an excellent job! All the work was done efficiently and neatly. They cleaned up after themselves when they were finished. All the work was on the second story and yet there was minimal intrusion at the rest of the house. They even did a little bit of extra work that they found needing to be done on the outside. They said we were up there anyway. I would highly recommend them under any circumstances."

"Excellent quality. These were perfect for our new basement windows. Could not have asked for a better product. Easy to install, well-made, and very attractive."

"We got coretec flooring done. I love it. They did a great job putting floor in and helping me pick the flooring out. I would and am going to hire them again. I previously had them do my kitchen. Great job. They are a great group of people to work with."

"From the marketing at the door, to the manager coming out to give us an estimate, to the installation Mike & Tyler did an outstanding job. They were clean & cleaned up after themselves. Once the trim work had been added to the job, Boy oh boy, did the job lo"

"Could not have gone better. Glass for windows was delivered and installed as per agreement. Very detailed and professional, as was some interior painting done in the past. Would certainly hire again!"

"If you're in need of an egress window these are the guys you want to use hands down! We got four quotes all together and Firescape was the obvious choice. Post installation, we're definitely glad we used them! The process from estimate to installation was seemless. Very knowledgeable, extremely thorough, and they did a wonderful job. Highly recommend!"

"They helped us decide where to install and what choices we had. We had seen one installed by them for a friend. They arrived as scheduled, put down plywood sheets to protect the lawn from their equipment. Excavated for the well and precisely cut the rectangular opening . Installed window and well equipment and backfilled. Cleaned up and left all within 8 hours."