Get matched with top window repair pros in Fairbanks, IN

"From initial contact, with Brody, to finish of the repair with Ricardo and his helper was great. Brody had the same idea for the repair as the engineer which gave me confidence. All contacts with the company were professional and helpful, and the cost of the repair was reasonable."

"The installers were great. The salesperson made promises that he did not keep and he missed a window. When the person came to measure he also didn’t catch that I was having all my windows done except one. The windows look great. The response when I notified the co that one window was missed was very fast but added to my cost."

"The repair went well, and the problem was fixed the first time."

"Very good performance at a very good price. I would recommend them and I would hire them again. They repaired both chimneys, repointed the brick work, reset the lightning rods, and removed the old TV antenna."

TBD \nMon - Sat 8 am - 5 pm

"Excellent service. What is especially important for others to know is I purchased the windows 16 years ago. Twice I had issues with a window and the service was quick and I was not charged for the repair/replacement because of the lifetime warranty. Best investment I have made as a homeowner! Easy to maintain/clean and they look beautiful. Using locally-owned businesses is important to me and N. Masten has earned my trust and respect tenfold."

"The initial consultation appointment with Jeremy Landis was very informative and he offered the option of going with 2 windows per opening versus our existing 3 window opening. It not only saved us the cost of 4 windows, the 2 window opening now provides more sunlight and surface space for the windows. From our research, we knew we wanted the Fibrex and the High Performance SmartSun Glass because of the year round southern exposure. Next, Brian Morris came out and did the detail measuring of the windows, and double checked every item to make sure it was exactly what we wanted. I really appreciate his attention to detail on the project. He set the appointment for installation before he left and we were already to go forward with the installation. Our installation team of James Murriell and Austin Glenn arrived at 8:00 A.M. ready to install our windows. They confirmed the scope of work to be accomplished and explained what they will be doing to complete the work that day. The quality of their work and their attention to detail makes their installation team an outstanding representative of Renewal by Andersen. They are fine craftsmen of their trade."

"ARW repaired a crack in my foundation in early 2020. The repair was well done and is holding up months later. ARW was very knowledgable about fixing issues with concrete foundations."

"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

"The first time it was $21,000, then we had them do some additional...they gave us an estimate, I think of around $6000 and honestly we haven't paid them because they haven't finished. They seemed very professional. I thought they would do an excellent job. They could match our color scheme. This is in a company that is warranted, life time paint, never have to paint again and if we do, we'll come out time and time again to do it. So the idea was great and we had been having to paint the brand new home every year. We were tired of that and they seemed like they could do a great job and the product seemed very good. We had them paint it the first time and we had room additions added and they painted that. It seemed very good and very professional. They painted some things that they shouldn't have like the windows, so it is hard to close them. Overall they did a decent job but then the last time they came out to do some repair work, they actually did some construction in addition to the painting and then they didn't match the paint colors correctly. They didn't finish the repair work, where they thought they might have finished it, it wasn't as it was before architecturally, aesthetically pleasing anymore. I had a punch out list and I said, this is all the punch out list that needs to be addressed. They said something about, okay they'll take care of it but they never scheduled a time or place to review the punch out list or to schedule to get them fixed. We have been calling and they've not been returning our calls. We thought they were out of business actually. Then last year all of our windows sills rotted and again, with the paint that wouldn't have happened. We replaced all of our windows. The window company actually reached out to Hoosier Permanent Coatings  and they are still in business as you probably found them in your system. They said well because we didn't pay them that last amount our, warranty is null and void. So we've been trying to call them, we leave messages and they don't call us back. If we talked to them maybe this thing can be settled."