Get matched with top new windows service pros in Falls Church, VA

"Wonderfully professional, efficient and great follow-through. We had all our external windows replaced including three with extra soundproofing and also one sliding door. All interactions were excellent. A big thank you to Joe and Gabriel Kelemer and their team- and also to the window vendor, Vytex."

"Yet another excellent experience with Dr. Glass Window Washing! The appointment was easy to schedule on the day I wanted; and the messages sent in advance made the entire process crystal clear. The team arrived on time and were friendly and professional; and, of course, they did a great job! I'll be reaching out to Dr. Glass again the next time I need my windows cleaned."

"Work was excellent, all moldings, nail holes/pops, blemishes in the walls were repaired and redone to look like new. Heavy furniture was moved and returned in place without incident. Punctuality was excellent and the timeframe went as expected. Furniture and floors were covered. They removed and replaced electrical covers, recessed light fixtures and air vents ( I provded those items.) Painting required a lot of high ladder and scaffold work which was completed without incident. They promptly repaired or repainted all error which were identified wihtout complaint. (The errors were minor and few in number.) We felt very comfortable with the crew."

"Very well. This may be a repeat of a previously submitted review."

"It is so refreshing to deal with a company with such an efficient and courteous staff."

"Overall they did a very good job. Like most companies they have their preferred vinyl window that they use, but I knew I wanted Andersen 400 wood windows. As for the siding, I hadn't done much research on siding but Carl had a good option with full-back insulation. He did a good job of matching siding that I have on my sunroom (which was just a few years old). He was very responsive in returning my phone calls/emails,etc when I had questions. I had quotes from 4-5 other companies and his price was very competitive. I must admit, it made me a little nervous but it worked out..... I would have preferred a more detailed estimate though. Most other companies do estimates by email or they mail you a very detailed estimate. Carl did a hand written estimate on the spot ... again, not a big deal but there were a few things that I had to ask about (eg he didn't have housewrap on the estimate but did put that on...) One of the things I was concerned about was losing glass area with replacement windows. Carl and Tim assured me that I wouldn't lose any glass area, but , in reality, I did lose about one inch of glass space per window. That was a bit disappointing but I guess when you are doing replacement windows, that's what happens. Regarding installation/work itself: The window delivery came at 7am and took me by surprise.... When the crew showed up around 9am I mentioned it and apparently the delivery folks were supposed to give the crew a heads up so they could notify me but that didn't happen. It was a very cold, windy two days when they did the installation . They were very efficient and hard working. They discovered two large holes when they removed the old siding and patched them up with plywood before putting housewrap on. The window installation went well - although there are several areas where the window frame/wallpaper/wall are chipped - I guess that happens - in hindsight I probably should have gone with "full frame" replacement - although Carl should the frames were in good shape .... but I probably should have spent a nominal amount and done full frame replacement.... Problem areas: Crew left numerous nails around the property which I am still finding. I don't know if they used a magnet to try and find them. Even though they told me they would probably have to "trim" some azaleas bushes that I have outside the kitchen window they really butchered them which shocked me.... I can understand that they needed to access the area, but would have preferred that they warned me about that before they did it.... It definitely was not a "trim" ..... The caulking on the interior seems to me to be too wide of a bead. I had Kenny (foreman) come out but he said that's how it should be.... I was comparing it to my sunroom and to my neighbor's house, where the caulking bead was much thinner..... I may redo it myself, or see how it looks once I've painted the trim.... Overall, I would give them a 4.5 out of 5 .... not perfect but pretty close. I can't comment about any warranty work (both are supposedly lifetime..) ."

"We were getting ready to put our home on the market and decided to replace an exterior double door. The frame had bad spots. Ed from PHI came over and verified that it wasn't just the exterior trim, but that the door frame was bad. He suggested options and pointed out different price points that we could use in selecting the replacement. Once the door arrive, the install was quick and very nicely done. No damage to the property, no mess left behind; just a good install. Even little things, like a smooth caulk line at the door seam were done well. I would definitely use them again in the future. Give them a try!"

"Jaye did another fantastic job for us replacing carpet with wood flooring! Beautiful work! Closet was a geometrical mess! He overcame that mess fine! Prompt, helpful and very suggestive! No "after mess" cleanup involved. A truly professional man!"

"From the estimate to the installation Paul and his crew were awesome. My wife and I were very nervous about the preparation we had to perform, curtains down, furniture moved etc. We also expected some drywall and paint damage. We're both older so this was a huge albatross and as such we kept putting it off. We finally decided to bite the bullet and get it done so I asked Brian Henry if he could come out to review my furniture moving plan to assure we gave them the required space. He came out and was extremely professional, helpful and put us completely at ease. Several weeks later Brad and James were out to install the windows and three days later were done with absolutely zero damage to drywall or paint. And in fact since the bay windows were primed they didn't even need painting although we'll do it anyway. To top it off, they even protected our landscape in front of our widows and all plants survived. Brad and James were polite and meticulous with the installation. They covered everything up inside our house and put down extra thick tarps. They were punctual in starting each day and finishing. They patiently answered all our questions addressing our concerns. And they were complete in 3 days as we were told. Once they were gone, you couldn’t tell they’d even been here. In fact, I looked around and commented to my wife that we’d never spent so much money on something we couldn’t even see. To be clear the windows looked almost identical to those that were removed except for these being brand new. I do expect our electric bill will be reduced and I suspect they will be a good selling point when we move. Finally, the cost was very fair, I had reached out to two other firms and both were substantially higher. The original windows had also been installed by Paul Henry so I was very comfortable even though his costs was lower. Bottom line, we highly recommend Paul Henry Windows."

"Great! They were fast and thorough"