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"They were professional, came on time and completed the project as scheduled was very impressed with their work. I would highly recommend this company for anyone interested in doing pavers and walkway or any kind of Masonary work you wonâ t be disappointed."

"So sorry we hired you . It was a horrendous and traumatic experience, dealing with your worker. Next day, we looked at the project and we see areas where he did not fill in the mortar for the bricks. Yet we paid in full. So upset and disappointed."

"Profesional workers"

"The job was done professionally in a timely manner. All of the workers were very polite & knowledgeable of the work they were doing. I would definitely use this company again & recommend them to anyone. Steve was accurate in the job he was going to do and even did additional work not included in the contract. "

"Helton and his team did amazing work at a fair price. Helton and his team were reliable, neat/clean, and on-time. He was always communicating with us and giving us updates, even while we were away. We could not be more pleased with the results"

"Amazing experience, amazing company, amazing work. Start to Finish, they were very transparent and achieved all the timelines they established. Also did a fantastic job and I love how the tile job in my bathroom came out!"

"We had an amazing experience working with the Basic Basement Company! They finished our small basement and did a wonderful job. The project coordinator kept the work on track and communicated often. Each crew was punctual, professional, and treated our home with respect. We received compliments from every inspector on the quality of the work throughout the project. Don’t hesitate to call The Basic Basement Company for your next project!"

"The initial meeting with John was promising. He was straightforward, easy to talk to, and quickly provided a quote without being pushy. I appreciated that he offered light recommendations without trying to upsell us. After that first meeting, I felt comfortable moving forward. I had John come out one more time so my boyfriend could meet him, ask a few more questions, and finalize the siding and color choices. The next morning, John texted early, saying he’d be by within the hour to pick up the $10,000 deposit. We were told materials would be ordered right away and the project would begin by the end of the month. However, as that date approached, we hadn’t heard anything. When we reached out, we were told it would be delayed by another week — and then again, another week. We were okay with some delays, but the complete lack of communication was extremely frustrating, especially since we needed to coordinate our work schedules. We were also told the work wouldn’t involve anything on the inside, but that turned out not to be true — which was a big issue since we have two pets. During the project, our flower beds and garden were completely destroyed. While some wear and tear is expected, there was no reason for a large boxwood bush to be crushed with a cinder block when there was clearly space to work around it. Several things were damaged, including blinds, window sills, a shelf, and part of the entrance flooring. While I understand that accidents happen during construction, what bothered us most was the lack of accountability. None of these issues were addressed until we specifically called them back out to deal with them. John never showed up for a single walkthrough, and to our surprise, the entire job was done by a different company altogether — not his own crew. That was something we hadn't anticipated, and unfortunately, we didn’t think to confirm it beforehand again our fault. The windows installed were low quality and very off-brand compared to what we expected. We had also discussed having decorative grills/grid lines in the windows, which were completely left out. In the end, while everything listed in the contract was technically delivered, the overall experience left a lot to be desired. The workmanship felt sloppy, communication was almost nonexistent, and the lack of oversight from the owner was disappointing. We definitely feel we overpaid for what we received. It’s partly on us for not being more proactive during the process, but someone who takes pride in their business would have at least done one final inspection or walkthrough."

"Gene and his crew did a great job on a difficult project. The house is over 100 years old and had been renovated several times in the past. Gene’s strength is to work collaboratively with his client to ensure the project meets the customer’s expectation. This project changed a couple of times based on what we found during demolition. Gene provided options and was always upfront about the cost of each option. We set out a schedule and the crew showed up on time for the day and on schedule for the week. I am very happy with the work."