Get matched with top window a/c unit service or relocation pros in Federal Way, WA

"Fixed ac unit same day. Were out a week after we called. Great follow up to."

"Everyone I came in contact with was a delight to work with, from Ryan H., to Tyler, to the 2 service installers Dustin & Riley, to their supervisor Ryan & the receptionists! I highly recommend, as the work was done professionally & efficiently by courteous, motivated, happy employees and at the price quoted. This experience was a breath of fresh air after the 12 year nightmare with my old unit (a different company) that they replaced for me. I anticipate lower electric Bill's also, as the new unit operates effortlessly & much quieter compared to the old. I don't mind the price as much for the quality of product and service. Thank you all! Peggy"

"Mark and his guys helped us install a new AC last summer. They arrived on time and did a great job! So when I was looking for someone to do the maintenance of our furnace, I called them. Todd went above and beyond my expectations. He finished the job and even helped fix my hinge. Both Mark and Todd strike me as very genuine people. And I would definitely hire them again!"

"My existing one is working fine but it's old. I told the estimator, Greg, that I just want to replace the unit due to age. I do have a tight installation that does not meet all the mfr requirments, but the old one has worked fine since the 80s. I told him that if direct replacement wasn't possible I would leave the existing one in as it works fine. So Greg told me he couldn't make one fit, and then spent over two hours estimating a complete new system.... that I initially told him I wasn't going to buy and wasting 2 hours of his and my time. So it begs the questiong... Was he trying to sell me something I didn't want... or need. Maybe not. I must say, Greg was very nice and professional... but not a good listener."

"Great company! I met them at a home show and had them come out and give a bid on taking out my old heater and replacing with a heat pump and air handler. Jeremy came out and gave a very thorough bid with several options on compressor/air handler combo. We ended up choosing a middle of the line solution that was very competitively priced in comparison with the other bids we got. What sold me was their attention to customer service and the ratings they received. This was not a cheap system and I wanted someone who would stand by their work and work with us to our satisfaction. I am very pleased. The installer crew showed up on time and went right to work. They found some wiring issues and fixed them as well at no change to bid. They spent a long day but did it all as planned. They took the time to do a walkthrough on the electronic air cleaner and on setting up the new thermostat (it even has weather forecasts on it!) and operation of the system. Again, very happy with that touch. I am also planning on a yearly maintenance contract that extends the warranty of the system if I continue to use them (which I will) for up to ten years. Janice in the front office kept me well informed throughout the process as well, even scheduling inspections. This is a great company that listens to the consumer and does what they say they will. I Highly recommend them to anyone!!"

"Installer of system and prior maintenance entity no longer provides service in Seattle. Evergreen Home able to get a technician out in less than 24 hours. Technician Alec was most excellent. He carefully reviewed our system and step by step eliminated potential causes of the no-heat condition. He pleasantly and efficiently found and fixed the problem. Was very careful to keep the work area clean and was respectful of our home. Thorough description of what he was finding and even sent pictures of the condition after the job. Gave us tips for future maintenance tasks. Excellent customer service, technically very savvy and efficient and pleasant to work with."

"It went great. Jason(not sure if I have his name right) came out on time, looked at our furnace, and performed maintenance on it. We were relieved that nothing major was wrong. We will call Puyallup Heating & Air Conditioning when we need to have maintenance done on our furnace in the future."

"Worked with One Hour to get some work done. The owner, Alex, was friendly, straight-forward and efficient. I'll definitely work with One Hour for any other regular maintenance and repair work on my HVAC system. "