Get matched with top new windows service pros in Fenwick Island, DE

"After 18 years, my wife and I started to renovate our home. We met with several companies (one of them being Advance). Prices were comparable with all of them, but quality of materials were not. We preferred the options that Advance offered and felt they were the right company for the job. I have never been a fan of high pressure sales techniques, up-selling or salespersons who’s answers are all about getting you to sign the papers. Rob, Advance’s sales representative, we found to be very personable. It was his knowledge and truthful answers that were the deciding factor in why we chose Advance for our first major home improvement job. We were installing solar panels and wanted to have a new roof installed before the installation. The Advance roofing crew headed by Adrian, were all very professional, friendly, and worked extremely hard during the hot summer heat in July 2019. We were so impressed with the roofing job and crew, in early 2020 we decided to continue our relationship with Advance and met with Rob again for our second job. This time a new 8 foot front door with side lights, family room french door, large foyer window, master bedroom windows in the front of the house and some cedar impressions siding accents. We were very happy with the job and quality of the finished work that Steve and Calvin completed. Like most jobs there are small details that need to be adjusted and these were dealt with quickly and to our satisfaction with our project manager Gary. In November 2020, we completed a third job with Advance in which we installed two more doors, windows, and additional cedar impression and board and batten siding. Most recently, we scheduled a fourth job for the Spring of 2021 to complete the remaining windows (I have over 40 windows in my home). I can not say enough about how much Advance has exceeded our expectations in every way—the quality of work, great crews and home office staff. They are friendly, requests and concerns are answered quickly by our Project Manger Gary and Sale Representative Rob. Based on the excellent rapport we have with the entire Advance team, we have decided to continue our relationship with them for all future home renovations, no need to look any further. We look forward to continuing our home projects with Advance, as we know it will be stress free."

"Top Notch salesman and crew, willing to go the extra mile. <br /> 2 custom 8 foot sliders were installed 12 months apart and both experiences were great.  We happened to find a used Pella door for another room from a homeowner who was remodeling and asked Pella to install it at the same time the second door was installed.  They did and with the same quality they did the new doors.  Additionally, when blind parts for the used door were broken in transport, Pella was able to locate the original owner info to obtain parts # <br /> 's and transferred the information to my profile. <br /> When we replace window, Pella will definitely get my business. <br />"

"John was great to work with. Very professional and hardworking. Showed up on time. We had him come back the next day to replace our leaking kitchen faucet. We are considering sidewalk replacement and have asked for a quote from this company."

"This went very well. The installers did a fantastic job, attention to detail. They were on time and professional. The work site was kept clean and when they finished you would never have known they were here. The salesperson knew the product and was very helpful in the process. This was not a high pressure sale which was nice for a change. I would contact them again for work to be done."

"Windows were installed perfectly. They work perfectly, we can already see the reductions of our AC bills, and comfort in the home"

"In a few words: timely, responsive and top-notch professional service. The installed Pella product has performed magnificently through the first year's worth of weather as one would expect given their long-standing reputation. We did have one issue, but it turns out to be the primary reason I am on here writing such a positive review. Almost a year after our installation, we had a tremendous driving rainstorm which caused a pretty decent amount of water to leak inside our foyer from the large window above our entry door. Despite it being past 9 pm on a weekend night, our Pella rep answered my call and sprung into action for us. We had a crew onsite first thing Monday morning to assess damage and come up with a repair plan. The foreman took control of the situation and assumed full responsibility to get it ALL fixed. Later on, it was determined that installation was unlikely to be the cause of the leak. Some aged and cracked caulking that once sealed the flashing above the window was likely the culprit. Nonetheless, Pella and KC Company stood with us and never once wavered on getting everything repaired per our warranty. And it is now just about back to mint condition. These guys stand by their work no matter what! And that is so rare these days. I assure you I am a very picky consumer - and I highly recommend Pella / KC window Co. Great company, great workmanship, great service!"

"Larry Comer completed the kitchen and flooring renovation of our one-bedroom condo in Ocean City, MD. We met with Larry in January '18 and discussed our ideas and plan. The plan was to completely renovate the kitchen (new cabinets, countertop, and glass tile backsplash), install tile flooring throughout the condo, and replace the "popcorn" ceiling with new sheetrock. Larry helped us with all aspects of the planning, including measurements and how to maximize our space. He works with Kitchen Concepts in Salisbury, where we selected cabinets and a countertop. Larry also helped us with our flooring selection. During the renovation, Larry was always responsive and provided updates, including photos of the renovation in progress. The finished product was stunning and we are very happy with his work."

"Prompt to come and repair roof."

"Excellent quality. These were perfect for our new basement windows. Could not have asked for a better product. Easy to install, well-made, and very attractive."

"I believe we got what we paid for. We had Install America out for a quote and they originally priced it somewhere around $16,000. But we got a phone call during the winter asking if a senior salesman could stop by to discuss new pricing. He wasn't pushy at all and told us they would do the roof for $10,000 and we were allowed to select from the more superior shingles, which we weren't in the original quote. Our old roof was nearing the end of its life, so we figured we were getting a good deal and decided to go forward with it. The workers showed up later than anticipated on the start day, and when they finally did, there was nothing on their vehicles to let us know that they were with Install America. No logos on the vehicles or clothing...nothing, so it was pretty obvious that it wasn't Install America doing the work but a subcontractor instead. Nobody came to the door to introduce themselves. Outside of us taking the initiative and coming out to meet them, there was no communication with the workers. I couldn't have picked the foreman out if you asked me to. We have a big roof and the work took 2 1/2 days, which was fine. They would have been done in 2 but they didn't order enough shingles. Not a big deal. The biggest issue we had was that they didn't make an effort at all to clean up the nails in our yard and flower beds. I understand if you miss a few, but I walked around after the job was done and picked up 250+ nails. We have 3 kids and a dog. Granted, it was January and they weren't playing outside much, but I was still finding nails 6 months later. My wife called to complain, but she kept getting the run-around with Install America. All this to say that we definitely wouldn't go with Install America again if we had to. There was just a lack of professionalism by the subcontractor and Install America (afterwards, not prior to the work being done). We are satisfied with the finished product, but it just seems as if they were happy to take our money, but didn't care about customer service at all."