Get matched with top window a/c unit service or relocation pros in Fitchburg, MA

"Was honest and gave me proper info about my ac unit, allowing me to avoid paying for a service call that would not be able to do anything."

"Adam, from Sidewinder, was willing to come from a relatively far distance to do this job. He was able to efficiently evaluate the problem, and hire the appropriate parts to complete the project. I found him to be knowledgeable, easy to work with, reliable, and reasonably priced."

"Very well. They made good use of digital communication to keep things quick and simple. This is the way services should be done always."

"Great! Owner was the one providing service - prompt arrival, quick getting the appointment (next day; I wasn't in a rush). Took care of the problem quickly and at very reasonable price. I've had this work done by another firm (rhymes with Toto Tooters) about 8 years ago and this was nearly half the cost!"

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"We contacted Stephen (who replied almost immediately to my voice mail) about removing several appliances (washer, dryer, fridge, computer monitor) as well as a couple of old doors and some concrete blocks.We had a tight time frame, because we were getting some new appliances the following week, but we wanted to be without the fridge for as little time as possible.  Stephen came out the same evening to give us a quote.  He was very nice to work with.  We were originally going to have the fridge brought downstairs to our laundry room to be a second fridge, and Stephen was willing to move it for us.  But he noticed that the doorway to the laundry room seemed small, and when we checked we found he was right - the fridge would not have fit!  So we asked him to just take it away.  We made an appointment for the following Tuesday afternoon at 1:00.  I had to change the time at the last minute due to another contractor (who was supposed to cap off the gas connection to the dryer) not showing up, but Stephen was completely flexible - he said he would come out the next morning.  He showed up exactly when he said he would, and it took him very little time to get everything on his truck.  He was quick, and left no mess.  We were very happy, and would gladly use him again."

"Aside from the price of service it went well.  They were relatively on time and seemed to know what they were doing.  During the phone call I was told it would probably cost me around 100 dollars.  During the service they replaced a small part for the cost of $228 in addition to an $89 dollar diagnostic fee.  They said it was an expensive part.  I looked online and I could not see where that price was justified.  I found multiple equivalents for under thirty dollars.  So, $327 to replace a part that sells for less than thirty dollars and less than twenty minutes on the job site.  Now, I know they had to travel but I can not feel good about that overall cost given the degree of difficulty."

"I needed 2 dryer vents cleaned - one on the 2nd floor and a vent cap replaced (also on the 2nd floor). All the companies I initially contacted would not do the job for a variety of reason. Superior did all the work I needed plus replaced the dryer hose on one unit (which we had not discussed). Additionally, I had purchased a vent cap but it did not fit. Superior had one on the truck which did fit and they got the job done! Excellent service!"

"This story begins long before we bought our dream condo, when some fool decided that an ejector pump system would be the best way to deal with our below-grade kitchen. Our troubles began once we moved in -- 3 years ago-- and began cooking regularly, the way one does when trying to eat well and not go out all the time. The pump backed up constantly, flooding the hallway and leading to amazing fungus sprouting from the wall. We called many different plumbers, most who refused to help, given the strangeness of our set-up (these pumps are almost never used in a kitchen, but typically for bathrooms or septic systems). We had some plumbers come out who I will politely avoid naming, who charged us for work that didn't do any good... eventually we got to the point where we could not use the kitchen sink or dishwasher without first checking the pump, as at any time it might unpredictably overflow. This went on and on, but then Provost came to our rescue! Although it took us a few tries to coordinate a time, we finally met Russ, who sweated through FIVE HOURS of intense labor, discovering and repairing the poor workmanship of at least 2 previous plumbers, successfully re-installing an alarm system, and providing us with an enyzme cleaning system to use as well. He insisted on closing the cabinet on the whole thing, which we did with trepidation, as we had gotten used to not trusting the pump. "You really shouldn't have to touch it again," he told us. "But call me if you have any problems!" It has been 3 weeks and we have yet to call, which feels about as close to a home-ownership miracle as we can get. I will sing the praises of these guys across Boston."

"Excellent service from beginning to end. I first called to request the service, I could not speak with any members, but they promptly returned my call, understood the request and made an appointment. The day of service, the technician arrived on time and explained the work to be done and eventually his findings. He was very polite, professional and knowledgeable. He also gave us tips on how to better maintain the system for improved performance. Overall, excellent service. We highly recommend then and we will definitely use them again"