Get matched with top sump pump or interior foundation drains installers in Florence, CO

"Mike Williams from Bordner and trainee Vuk were phenomenal at installing a new shower for me. They did great work and Iâ d recommend them if you use Bordner for any home improvement."

"Brad was really helpful and knowledgeable. His guys came out and installed a sump pump and completed everything in one day! Our neighbours who used a competitor, was more expensive and it took them a few days to finish the job."

"Really speedy service, between the initial phone call to when inspectors came was expedited, very professional yet personal at the same time, inspections were very thorough and was able to get my foundation fixed on a timely manner. 10/10 would recommend there service."

"Plumber Clay is AWESOME, as the company name indicates. Clay went above and beyond to explain everything that caused my emergency leak/s, he identified the source of my ongoing plumbing emergencies that the previous plumbers couldn't figure out--AND THAT PREVIOUS OWNER DIDN'T DISCLOSE--nor did 3 inspectors to buying this house. He scheduled repairs to work with my budget constraints to hopefully resolve ALL issues. Clay is experienced and well informed, shared his observations, made sure that he answered all of my questions and concerns, and even got me scheduled for additional Awesome Home Services, as they offer more than just plumbing and heating!!!"

"The plumber not only got the sink draining again, but found the cause of the problem in a seldom used sink downstairs. He cleared out both areas and made sure everything was running smoothly. He also gave me some advice on other plumbing projects I have in mind for the future. He was very thorough and professional and really knew his business. I have used Advantage before and will call them again."

"Appointment was made for next day service (which was great) after buying 2 hours labor for $99 using Angie deal. There was a $45 travel charge to come up to Monument from Colorado Springs. Plumber quickly fixed the two leaky Delta faucets and diagnosed that the cold water supply pipe leak (under bathroom sink) will require a brand new Delta faucet. He gave recommendation to go and order the new faucet on the Delta website. Next he spent 5-10 minutes to troubleshoot the high water pressure issue - he stated it could be the main water pressure regulator, the hot water tank temp-pressure relief valve (which was leaking slightly), or the water expansion tank. He gave me instructions on how to increase the air pressure in the expansion tank with an bicycle air pump, told me to call back if it didn't work, and then left. This was all completed within 45 minutes out of the two hours purchased. I paid for the faucet parts and travel fee. I followed the instructions to increase the air pressure in the water expansion tank later that day but couldn't reduce the house water pressure down to nominal levels. I called the next day as instructed and they then told me I would need to replace the water pressure regulator and it would cost $289 plus travel fee. I explained that the plumber left early without solving the high water pressure issue and that there was unused time that I felt should have been spent on working this issue when he was there. They offered to waive the travel fee but told me that she could not separate the labor and the parts to replace the water pressure regulator. She was not able to quantify what part of the $289 was labor and which was the part cost. I expressed my disappointment but she did not offer any other options. I then decided to call another plumber on Angies List and give the business to someone else due to the lack of satisfaction for this part of the service. I got it fixed later that week.


Update: In response to the company's response - I guess my basic question is why couldn't he have spent the rest of the 1 hour and 15 minutes troubleshooting the water expansion tank himself? or the PRV after that? It seems unfair to task the customer to do extra troubleshooting when there was plenty of time left for the professional (who knows what he is doing) to work on problem. Instead he left early and apologized that he had to take another phone call on his way out the door. I am considered a pretty down-to-earth, reasonable guy, but this just left me scratchin' my head. 

Update: To be fair on positive things as well - I am happy to report that I took the plumber's advice to check out the Delta website.  I contacted them and explained the diagnosis of a crack in the copper pipe below the sink. They asked for photos (which I took and sent via my phone) and they are currently sending a new faucet set for me (the original is discontinued - so hopefully they are sending something close to the original style). So that was good advice and great service (life time warranty) for Delta faucets!"

"The plumber (who was very friendly and professional) arrived ahead of schedule.  He came up and looked at the toilet and flushed it.  I told him I had already plunged the toilet and used a 3 foot toilet auger to try to clear any obstruction, but that hadn't fixed the problem.  He went out and got like a 12 ft toilet auger, came up and ran it down the toilet.  It knocked out the obstruction, and it worked fine after that.  The service went fine and was quick.  The fact that the entire job only took the plumber 20 mins from start to finish and he charged me $150 flat service fee (I paid $130 after a military discount) seemed a bit excessive to me.  I realize they are running a business and don't have constant work, but if the going rate for a plumber is $520 /hr then I should probably reconsider my career choices.  In the future I would shop around to see if there is a more reasonable price for a simple plumbing service.
Summary:  No issues at all with service, punctuality, or professionalism, however I thought the service was overpriced for the amount of time and effort required.
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"Clogged drain that caused flood."

"KT Service did jobs very well on time in Clean environment and for reasonable price"

"Wonderful! John was so pleasant to work with. Big personality and ready to please! We only wanted to finish a bathroom and not the whole basement at the time and I couldn't find any contractors willing to just do the bathroom until I talked to Improvement Pros. I caught him just as he was completing another job so he was able to start right away which I needed because we were going to have company nearly the entire month of June and wanted that bathroom done for guests. The new bathroom turned out beautifully. Due to the placement of the previously placed rough-ins we had to spend a little more and go a little more custom than we originally planned but John worked with our budget and it turned out better than we expected and it is gorgeous. Prettiest bathroom in the house, which is sad because its our guest bath so I don't get to enjoy it as much. John was great to work with and any issues we had were with the tile and drywall sub contractors, but when we brought it to John's attention, he made it right immediately which included paying for a cleaning company to come in and clean up all the drywall and tile dust the sub contractors left behind and even most of the rest of my house so I didn't even have to stress about cleaning my house before my guests arrived! When we have the funds, we plan to use him again to finish the rest of the basement. I recommend him to anyone looking for a contractor or handyman service because he can make it happen. Thanks again John!"