Get matched with top sink installers in Florence, KY

"The biggest obstacle was scheduling.  The Angie's List confirmation email did not include the instruction to schedule on the Flow-Rite web site.  It took 3 or 4 emails to clarify that which delayed getting the work scheduled. 
The replacement parts worked fine with the exception of some excess plastic on the valve which prevented a tight seal and thus lead to a running toilet.  It took a few minutes with the razor blade to cut the excess off and allowed the seal to form properly.  This probably should have been done by the installer.
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"Zak showed up on time, looked at my to be fixed list and went right to work. He was able to loosen the shut-off valves in both bathroom sinks, so we we didn't have to replace those. (I'm 70 and arthritic, no strength in my hands and wrists.) If the shower regulator goes wonky again, I should be able to fix it myself as Zac showed me how. No charge for that fix. The toilet needed a new flapper-apparently the el crappo one I had used was no good-it was worth the $15 charge to finally not have to turn the water on/off to use the toilet! The cost of the project includes the new faucet which I guess to be $80-100 retail range (a nice Delta basic with sprayer). It was not a simple replumb; there were some challenges getting the old faucet out as parts were rusted and fused. Zac explained everything along the way, took care not to make a big mess and cleaned up after he was done. Took about 3 hours start to finish, including the time Zac took to go purchase the faucet and get the special tools needed to cut apart the old rusted parts. They will be coming back to install some shower rails for us after they get the parts. I will be calling these folks for any more plumbing repairs I need. I was so nice to call and actually talk to a live person and not play phone tag. I called them on a Thursday afternoon and they were here the next Monday morning as promised. This was a non-emergency call. BTW-they do charge $85 for a service call. This was work Plumb Tech originally did in December 2017. I had washed dishes in a dishpan and when I dumped the dishpan, water gushed all over the floor. I called they sent a tech over immediately-here in about 20 minutes. Turns out my old house and somewhat wobbley sink cabinet contribute to loosening the joints. The tech re-attached everything and tightened all the joints as much as possible. Everything is now working fine again. Done at no additional charge to me. I really need to have new cabinets installed so the sink will not move even a little, but the house is not worth that expense at this point. (We will be investigating some way of stabilizing things.) I really appreciate the fast response and not being charged."

"Eric just completed finishing my basement. He completed all the carpentry, electrical and plumbing work himself. He did an amazing job. In it he built a playroom (which can be later be used as a bedroom), half bath and a huge living area with a custom fireplace which is gorgeous. During the process Eric consulted with me each step of the way and gave me options to consider. He gave me his expert opinion to assist in making decisions. He was always considering methods to save money but not at the detriment of quality. Eric is also very particular in his work. For example he relocated a light switch after installation deciding I would not be happy. Of course in moving it he had to patch and repaint creating more work for himself but cared more about the best outcome. The basement exceeded my expectations."

"No deodorizer seemed to be used on the carpet or the couch. The carpets were wet for 2 days...did not appear clean, even after drying. The couch cost us $70 extra and the spots still remained. To look at the carpets and couch, you'd never know anyone was there to clean them. We were extremely disappointed."

"I needed a few small thing repaired at my home. Jeff showed up right on time and took care of everything quickly."

"The guys are great! They are friendly and work hard. They know what they are doing and completed several plumbing projects for me over the past months."

"Jason and his crew were professional, punctual, worked quickly and did a great job! I noticed that some additional touch-ups were done that were not even part of the original quote."

"We had 18 windows replaced at our home. I’ll start with the good: The salesman Joe gave us an estimate in a quick fashion and was very responsive. The windows are in and look good after the caulk was repaired. The warranty is great compared to other companies. The bad: poor communication after windows were ordered. I called multiple times when they said the windows were going to be ordered and they kept extending the time frame and seemed annoyed when I called. When the windows came in, we set the date for install. The installers that came were subcontractors. The originally put in our windows and the caulking did not look professional on the brick (see pics below). I emailed about the issue and they kept trying to tell me how good it looked... but it clearly did not. They finally agreed to send someone out to fix it. We scheduled two days where I stayed at home waiting for someone to come fix the windows, with no call and no show. Finally the third scheduled appointment someone finally came and fixed the windows with a clear caulk. Happy with the windows now but I graded the company a C for the poor communication and punctuality."

"I called in the morning and explained my problem. Aaron said he could show up to take a look within a couple of hours. He showed up barely two hours later, as promised, inspected the situation and gave me a verbal estimate and said he could be back to fix it after lunch. I agreed and he left. Sure enough around 12:30 he came back with his equipment and assistant and they fixed my problems by 2:00pm. I was working when they finished but he called to let me know they were done and sent me pictures of the work before covering the pipe back with dirt. I am very pleased with the professionalism (which is a rare thing nowadays) and the punctuality. The work quality looks good but time will tell. Overall I am very happy with the experience and would certainly recommend this business. I plan to begin using them to perform maintenance in the future."

"I am very happy with the quality of service I received. there were a few small projects and two large projects. the owner arrived early with a good group of employees and went right to work. well organized and the employees seem eager to work hard. i threw in some last minutes ideas and the owner added them at minimal upcharge since everyone was already there. clean communication and very fair billing. been a month now and we could not be happier and will be calling again soon for some other projects"