Get matched with top sink installers in Forest Falls, CA

"Generally, it went well. I was told exactly what they were going to do before they did the work. The first day, I was taken aback at the price of the work, I assumed the original request would not be such an ordeal, so they allowed me time to consider the work and price while they fixed the toilet. I did decide to go ahead with Top Contender, and I am glad I did. They opened up the wall opposite the faucet, shower head, etc, and found rotten wood, which they replaced, cut away old pipes that were causing electrolysis, reinforced the pipes with staples(not sure of the technical terms), and patched up their work after replacing the shower head, faucet and spout. They were thorough. I had to add additional work to the kitchen faucet problem after cleaning under the sink and notice a crack on the pipe and ask if they would replace it after they fixed the faucet. The issue with the faucet was that it looked like it should have been stuck in the wall a lot further. I wanted to add tile on the wall behind the sink and the faucet stuck out of the wall. The exposed section was covered nicely and I am able to slide the piece, install the tile, and slide the piece back to the wall - problem solved. They did remove the plumbing underneath the sink with new, ABS p-trap assembly. Before they worked in the bathroom, they papered the floor from the front door through the bathroom, used any parts I had on hand, and aired out the bathroom during the entire time. They did clean up, better than most.. not perfect (but I would only notice that).."

"They were excellent.  I would hire them in the future, and plan to do so."

"In 2013, AAP replaced my toilet with a new one (that they recommended). Over the past 4 years, that toilet has plugged up 6 times and I had to pay $125 each time to have AAP unplug it. I complained that they obviously installed a terrible quality toilet. The manager agreed to replace the toilet with a new one that was better quality...for free. No cost for the toilet or the labor to install it. Although I was pretty angry that they recommended a terrible toilet, I appreciated them replacing it for free. It was the right thing to do. Except for this issue, I have been very happy with AAP's service. They have always been able to come the same day I've called (even nights and weekends). And the service guys are all very nice and capable. I will continue to use them for all my plumbing needs."

"When we purchased the house, it was a 30 year old home. Almost everybody in the period of five years to seven years wanted to convert to copper plumbing. So what they offered at that time was anyone you referred to if they chose to use their service, you have $500 cash payment which was really nice because half of our neighbors and our family members used them. I do not know what they do now, but it is a really nice service because they are a very good company. They did a great job."

"They were great. The work was meticulous; the toilet was as promised. Easy to work with, nice folks.
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"provider arrived on time and after brief explanation of what I wanted done, he went to work right away in replacing old water shut off valves.  Very professional, polite and made sure everything was cleaned-up.
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"Awesome experience. Completed replacing my bathtub faucet with total
satisfaction. Knows what he's doing and very trustworthy. I would
recommend to all!
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"It went well. All the work was done quickly and efficiently."

"I had an issue with my garbage disposal and my faucet. My faucet has a long hose that pulls out. The guy actually couldn't figure out the hose, and it works worse than it did. The garbage disposal installation was fine, but as far as the faucet, it's wobbly. He couldn't get the hose to retract and extend. The sprayer where you can shift it between the stream and the spray that was working before he worked on it, and not working after he left. The garbage disposal looks great and everything works fine. He couldn't manage to reinstall a faucet on my kitchen sink. 

I knew that it wasn't going to take very long and had considered doing it myself. I had an issue with my arm and didn't want to exacerbate that. I though while he was down there disconnecting stuff, he could troubleshoot the hose getting stuck, and he couldn't. He tried to get me to pay $125 a piece to replace ankle stops, which turns the water on and off from the hoses for your hot and cold. He turned it, and it leaks a little dribble down and said it needed to be replaced. I knew what he was doing and he quotes me $250 to replace those and you can change them for under $10. They are the easiest things to do. I wasn't appreciating the professionalism with that. 

I didn't pay more than the Big Deal. It was only for two hours worth of work. I knew the installation of my garbage disposal wasn't going to cost more than $200. I made the arrangements before they came out, I didn't spring it on them. I notified them in advance what I needed to get done. 

The garbage disposal was an "A", but making something I had not working as well as it should even worse, and then trying to sell me something for an arm and a leg that wasn't really broken would've been an "F".

They were on time and notified me when they were on their way. They didn't take very long to complete the job. They left it clean. I think they should be able to troubleshoot a fairly new faucet. Anybody who's fairly handy could install something like that. They couldn't troubleshoot what was wrong with it and it wasn't technically broken. It was a fairly new product that got jammed, maybe by the way it was connected, may have tangled to the point that it just wasn't pulling out and going back smoothly. I think that would've been plumbing 101, first day on the job, that level of education. I would've expected any plumber to be able to solve that issue and they did not. I don't have a lot of good to say about that. I don't have a $500 faucet in there, but it wasn't a junk item, and had only been in there for about a year.

I don't think it's professional to try and rip off a customer. You won't build a customer base with that dishonesty. 

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