Get matched with top luxury vinyl flooring installers (materials not provided by consumer) in Fort Thomas, KY

"I have not had the floors installed as of yet but the salesman, Mr. Neumann was the most wonderful salesman I have ever encounter. This was after I had a much different encounter previously. I called reflow because of their highly rated reviews and the BBB rating. However, my experience with the first salesman was not a good one. Iâ  m not sure if it was him or my lack of understanding the process After he left I was told I had 2 days to make a decision. When I did call the salesman, he informed me that he was on vacation and that I should call the office because they had all of the statistics. When I did call the office, they had absolutely no information whatsoever. I was confused and therefore wrote a very scathing review. I then begin to pursue another company. I even set up another date with the other company. After several phone calls from Refloor, I finally answered and agreed to have another salesman. Enter Mr. Neumann. He was professional, calm, respectful, and trustworthy. I hired him on the spot and my neighbor asked him to stop by her house when done with me. She hired him also. Mr. Neumann is the type of salesman that Refloor should use to train the other salesmen. He is great. I now will give Refloor a higher rating and looking forward to my floors being installed. I"

"Worked with Andrew from the Latonia Store who actually came to the house with a variety of samples of vinyl plank flooring. Once the flooring was in we worked with Max regarding installation. Installation was done by John and Uriah. We were "extremely" pleased with all aspects of this job and will definitely contact Carpets Direct for our next flooring project."

"Tom and Posey did a fantastic job installing our new bathroom floor. The price was extremely reasonable, the work high quality, and they were very personable. The job was done on a handshake, done completely on schedule, and Tom even came back the following week to swap out a tile that we decided we wanted swapped, for purely aesthetic reasons, even though we had told them everything was fine at the end of the original installation day. I and my wife recommend them highly!"

"Footprints Floors Kentucky called to set up our quote promptly and arrived on time. We received our quote very quickly and were able to schedule within a couple of weeks. Pricing was excellent, installers were excellent and everything happened professionally and without delay. Everyone involved with the process was able to answer my questions quickly and efficiently. My house now looks wonderful thanks to their fantastic work."

"Brock did a great job and was very thorough. They put in a drywell for drainage to get water away from our building, and added a rock bed. They removed ground ivy and leveled everything. They also added a drain pipe to move water from the roof drains away from the building because the previous drain was obstructed by tree roots. They also repaired some erosion under the sidewalk that was created by the roof drains not draining properly. Everything was completed in a timely manner and communication was excellent. I would use Marshall Home Improvement for future projects for sure."

"Efficient, friendly, knowledgeable and on time. Gave feedback if my ideas would not work and made alternative suggestions. Great job!"

"Very courteous and hard working. Love our refinished floors"

"Nick does excellent work. His install was extremely professional and quick. I will recommend him to everyone I know. The price was extremely fair compared to the three other companies I called. We have had the new flooring for over 6 months now and have experienced zero issues."

"Our floors turned out great."

"I hired Floyd and Sons to rebuild my basement after a flood. They installed insulation, drywall, floors, doors, baseboards, new vanity, painted, etc. They arrived when promised, did a great job, and were very good with communication in terms of next steps, timing, etc. They worked around my odd schedule and were a pleasure to have in my home. I believe they provided a fair estimate, advised me where I could save some money, and kept to that estimate throughout the project. They didn't nickel and dime me when little things popped up. I've already recommended them to a family member & will certainly use them in the future for other projects as they arise."