Get matched with top central a/c service or repairers in Framingham, MA

"Exceptional service from the initial diagnosis to repair, superb team. I appreciated everyone's thoroughness, willingness and honest business tactics. They provided a safe environment for me to ask questions and we explored all options. Ultimately, Joshua, sealed the deal by being caring and understanding. His expertise showed but most importantly his work ethics and integrity was felt. Many thanks to the whole team Brett, Joshua, Jason and Peter delivered Top notch service. Lastly, the communication was A+. Loved receiving text messages with photo id's, true professionals. Highly recommend! You won't be disappointed!"

"Terrific experience. Scheduling was easy. My technician, Guy, gave me a call ahead of time, hit the time he said he'd be here and was courteous and efficient. I ran a large mechanical contracting business for years so understand this business. Guy ran through his checks on what is a fairly complex home system. He pointed out problems that were minor, major, or had the potential to be major. We discussed options and timing. Since our system is old, it will be difficult to repair some of the parts and pieces while others would be fairly standard. We may want to look at a new system this summer to avoid a major problem during a future heating season. I will definitely be talking to Sila."

"We were very pleased with the work that the Genove technicians did. They removed our 40-year-old gas boiler and associated water heater and replaced it with a new system. They tested the new system carefully, put explanatory tags on all of the relevant pipes and faucets, and cleaned up well. The team members were polite and worked hard. We had similarly good experiences when Genove technicians came to repair our central AC system. They were knowledgeable and efficient, got the system going again, and the price was fair. We continue to use this company for heating and AC repairs."

"He was timely, professional and responsive. He clearly knows the technical aspects of the trade and provided us with a lot of information about the equipment he would be installing and how it would work with our existing ductwork.  We did not care for his sales approach because he tried to sell us on things we did not ask for and did not need.  He tried to sell us on a humidifier for the system which we really don't need because we live right by the ocean where it is quite humid year round, even in the winter. Adding humidity to our house could cause problems with mildew or mold.   He also tried to sell us on replacing our hot water tank for a more efficient model even though ours is only 5 years old.  We got the feeling that he was trying to pack as much sales onto the heat loan program without really thinking about the customer's specific situation, and that put off me and my husband from wanting to work with him.  At the end of his sales presentation he decided on the spot he would give us an unspecified discount.  We did not like this high pressure sales tactic.  We had not received other quotes yet so we declined to decide on the spot.  He emailed us a couple days later offering a 10% discount if we decided by a certain date a couple days later.  We decided to wait beyond that date so we could get more bids.
Joe's quote was $2000 higher than a quote from another installer who has equally good reviews on Angies list.  Both quotes were to install the same equipment, however the second installer included the cost of converting two unused ducts into returns and installing a pass though in a ceiling to help balance our system.  I shared this information with Joe, and he responded by saying he would beat their price by $100.  It goes to show that it pays to shop around. 
As Airco's good reviews on Angies list attest and my interactions with him, I am sure they would do quality work, but my husband and I were totally put off by his sales and pricing approach and did not want to work with the company as a result.

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"everything they did was excellent, their techs are highly trained, they work quickly and the end product for the install looks and works great. They have an annual maintenance contract that covers checkups in the spring for A/C, and the fall for the furnace. Never seen a more thorough report after each checkup. The office staff is very responsive and knowledgeable about all of their services, overall I would say they run a really great operation."

"I hired them for a plumbing project worth $2,500 (that option wasn’t available in the dropdown list), and the experience was excellent. From the front desk to the plumbers, everyone responded promptly and professionally. I had the chance to interact with several crew members, and each one showed genuine care and a strong commitment to customer service. The plumbing team did a great job—I would highly recommend them."

"The team of 3 arrived as promised! They set up the work station by spreading cover on the floor to protect my tiles. That was very satisfying to me. They were actually busy working diligently throughout the day. They provided 3 space heaters for my use if I needed. I was informed of what was going on that needed my attention. The end product seemed very good although it is too early to judge its quality. This review would have been rated with 5 stars, but I have concerns in some areas. First, the height of the exhaust pipe was shorter than I had expected. Their reasoning for not raising the exhaust pipe is not accurate. They claimed my windows were in the way. There is a clear pathway to place the the pipe if they had wanted. I’m still concerned about the exhaust fumes entering my living room if the window is open. I was told quality inspection would be performed, that has not happened yet. I hope it happens! Second, the thermostat wiring on the second floor or zone 3 does not have common wire C. The bypass that was installed in the Teco relay system didn’t work. It worked briefly for short time and then stopped. When I contacted the sales agent, he referred me to the office to explain my issue. I thought he was going to take me out of the loop as most customer satisfaction oriented company would have done. I complied and the customer service office referred me back to the same person! When the he got back to me, it was more in defense than empathy. He tried erroneously to cast the blame on my supplied thermostat, which was not involved. Eventually, he sent someone who was able to fix the problem. Third, the sales agent didn’t provide the most critical info on the contract form, the AHRI number. This number is needed for MassSave loan application. He provided it later. So far, the Lennox hot water and boiler combi and my 3 google nest learning thermostats are working very well. Even with the stated issues, I would definitely recommend ARS Rescue Rooter for providing a good product at a fair price. This company has the potential to leap frog competition to become the leader provider in this industry. If only it implements hassle free procedures for its customers."

"My initial inquiry to Pinnacle to get a proposal on installing central a/c in our 1935 home. Of the various companies we met, Pinnacle was the most responsive and best understood our needs. The advice we received was fantastic and led us to make decisions that were absolutely the right ones for us: two zones with heat pumps, a third area with mini-split. The installation crew was respectful of our space amidst the disruption that is naturally going to occur, and always very pleasant to have around the house. I was so impressed with the work that I went on to have an aging boiler replaced with a new Viessmann boiler and am so pleased to have made that additional investment in our overall HVAC systems. These guys really are the best. I'd be happy to be a reference."

"I’ve used Atlantic for years because their work is top quality and they hire the most professional, courteous people. I completely trust them. Liam C. did most of the work here with his partner, Adam M. They were always on time, did great work, cleaned up thoroughly and explained everything they were doing. Having people do this type of work in your house can be intrusive but I never felt that way with these two. I went about by business, left when I needed to and really never worried about the work getting done well or leaving them while I was gone. Thanks Liam and Adam!"

"Ken was very professional and super nice with the whole job. He arrived on time and found the issue with my AC pretty quickly. The repair process was explained in detailed and executed with any issues. Highly recommended and would use him again."