Get matched with top plumbing installers for a remodel or addition in Franklin, OH

"Nightmare experience with these guys -they?re extremely unprofessional. #1 Sales team didn?t inform me of all my options for HVAC repair. Promised I?d be taken care of when furnace went out in the dead of winter but they couldn?t get out to see me for another 4 days without heat. House got down to 40 degrees!! #2 Technicians informed me that what I wanted to do involving Furnace and AC replacement would be an upcharge.. management consented but they would have to come back a separate day to finish#3 On the day they were supposed to come back the never called or showed up? I was never put on the schedule. They had to come back again #4 They finally finished furnace and Ac replacement.. but I called for a plumbing issue a few weeks later. And they called to say they could no longer make it out to me? reschedule yet again! And even though I paid for their membership it?s not showing up on my account People have lives that they put on hold to take the day off of work, will NEVER use again"

"Our experience with Logan Services was very disappointing. I told Andy (the Logan salesperson) in person and in writing that we would like to keep our analog thermostat, instead of getting a new, smart thermostat (we already have a smart thermostat for an existing system, and we prefer the analog functionality). He said of course. On installation day, the installer informed me that the new system required a smart thermostat. So we had to accept a new, smart thermostat. The detailed quote Andy provided for the replacement of our A/C and heating units included a manufacturer rebate and tax credit that would be refunded to us after the installation. The system we selected would be eligible for a $1400 rebate and a $1200 tax credit on our 2024 return. Three days after our installation, the Logan office called to follow up on the new system. I asked at that time how I could claim the manufacturer's rebate, because there wasn't a form or application in any of the paperwork I received. I was told that Logan would apply for the rebate and I should receive it in 6-8 weeks. It is now more than 8 weeks later, and I have not received anything from Trane. Now Logan claims that the rebate must have already been applied to the cost of our system. This is not true. The price Logan quoted remained the same from the original quote to the final invoice, and it did not include a deduction for a rebate. I do not recommend doing business with Logan."

"Archer plumbing does great work at a fair price. They are reliable and do good quality work."

"did a great job"

"They did a nice job, with some issues. Used subs to do the work, the guy that quoted and led the project only came out once in a while. He had several jobs going at the same time. I did have to get some things reworked, but all in all the bathroom remodel does look nice. p.s. make sure what you pick for grout is what you get. I got the wrong grout color."

"Jonathan was very professional and pleasant. He addressed the leaking shower faucets quickly in spite of the lack of replacement parts."

"left sink with putty all over "

"They were very timely, courteous and professional. I am 100% satisfied with the work completed. We had a water heater and water softener installed and would recommend anyone else to use CJS as well. "

"Plan to use him in the future. "

Roto-Rooter is a fully licensed and insured plumbing company providing 24/7 plumbing services, drain cleaning, and water damage cleanup. More people depend on Roto-Rooter than any other plumbing company in North America.