Get matched with top water heater installers and replacers in Franklin, OH

"Logan Services did a great job from beginning to end. Our propane furnace started failing after 25 years. I had the company out that installed it and they were able to get it to limp along, so I was not in an emergency situation and could shop around. I called five companies and had two more respond from a internet request. Of the five, two never returned a call. One came out and never did get me quote. Of the four bids I got, Logan Services was in the middle. I spent time with each person that came out and talked about what would be best. One spent 5 minutes, another about 10 minutes and the third about 30 minutes. Tyler H from Logan was very diligent, taking pictures and doing measurements and answering my questions. He took his time and ended up spending 90 minutes with us making sure he answered our questions and giving us pricing options before he left. I called him several times after I had gotten the other bids in and he was always patient answering my questions as we decided between a conventional AC unit or a heat pump. We decided to go with a dual fuel system with propane and a heat pump. The installers Ben, Chris and Ryan reviewed everything before starting and showed me how to work the new thermostat when they were finished. They arrived at 10am and didn’t get finished till 8:30 in the evening. It was a long day for them, but took time to answer my questions as we reviewed the thermostat programming. Having owned my own business for 25 years, I know the type of service and standards that I want and the people at Logan Services really delivered."

"Got same day appointment to assess issue. Rep was courteous, professional, and kind. Presented me with several options and was able to get water heater replaced the same day. Price was reasonable and even included upgrading my water shutoff for free. Would recommend for future service."

"He did a awesome job and he's the only plumber I'll hire"

"This is the most professional contractor I have worked with (and I have worked with many) over the last 15 years). They were exceptional from their sales team to their installers and follow-up team after the projects were complete. They made sure I was happy with every aspect of my projects. I feel so fortunate to have gone with them. Of the 6 estimates I received, their total prices for furnaces, AC and water heaters were in the middle of the pack and reasonable. Everything else they did was truly first rate and 5 Stars. Plus their 15 year service warranty is unbeatable in Cincinnati and probably everywhere. I will recommend them to everyone who asks about HVAC and water heaters. Thank you!"

"Contacted Greg about leak in washer faucets after having new washer installed. Greg walked me through the issue and I texted pictures of the washer box. Greg knew what needed to be replaced. Jeremy and Andrew arrived and replaced the whole washer box in no time. We highly recommend them and will be calling them again for any of our plumbing issues."

"Gas controller on my boiler was not working. Watkins responded and came within about 4-5 hours. The tech, Al, was very polite and professional. He looked at my controller, diagnosed that the problem was a broken spring and, since it's a "unique" and unavailable part, he modified the existing one and reconnected it stating he wasn't sure it would hold because of how stretched it was. It held for about 3 hours but broke again. I called Watkins again and they scheduled another tech since it was closed to after hours. My original tech took the call even though he was not on call. He had an idea for an alternate repair that has worked very well. I'm quite satisfied with the work and I believe the cost was reasonable. I highly recommend Watkins."

"This is the second time I have used Tyler for my plumbing needs and certainly is not my last, he is working on quotes for 2 other large jobs for my home. He replaced my water heater previously and most recently unclogged and repaired my kitchen sink pipes. He is super easy to work with, explains everything along the way, talks to you about your different options depending on your needs, and does great work! Pricing is always reasonable and I will never think of using anyone else, highly recommend!"

"Great Cs experience, heater did not come back on later in the evening and a tech was dispatched and showed up in a hour!"

"Our A/C went out and we called our old company. They said it was a fan which would cost $1000 to repair. Stated the system was old and we really needed a new one because even if we fix it for $1000 Something would break again soon. Tried to sell us a new system for about $15 to $17 thousand. Called a few other companies for quotes. CJS Air Kyle came out to give us a quote. States the system was not that old and should still have some life in it. Asked to go look at the system as he was also a technician. Within 15-20 minutes he came back in and stated it was just a capacitor and it was working. Cost us $300 instead of the $17K another company was trying to get from us. So thankful for Kyle. CJS now has a new trusting customer."

"Wayne did a good job. Needed a toilet and sink fixed in bathroom. Also replaced water heater. We had a few issues with a water heater installation but he came and fixed and is now working great!"