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"Roger was very knowledgeable, polite and fast! He offered to check and double check his work to insure I was satisfied. Great experience!"

"Overpriced and lacking follow through. After spending $14,000 on a new unit, I have had 3 service calls in 3 months. Now when I call, I get the same response, â Iâ ll pass the request alongâ and have received no updated and meanwhile it is 84 degrees in my house."

"Pedro was right on time as scheduled and stayed in contact with us. He was very friendly and efficient. He installed our replacement kitchen faucet very quickly and then hauled away all of the debris. He went so far as to filling up the new soap dispenser that came with the new faucet. His price was very reasonable. I would recommend Pedro and I will hire him again for any of my future home plumbing needs."

"Excellent and professional folks. Very courteous"

"Oscar from Spearhead Renovations was top notch. He was professional, courteous and most of all - responsive. We had our master bathroom remodeled and LOVE the result. His tiler in particular did an awesome job! I would definitely use Spearhead Renovations for my next bathroom remodel."

"Sean at Rapt Homes came to my rescue after I purchased cabinets from Lowe’s and could not find anyone that would set them to the concrete floor and install them. Had I found him earlier I could have saved money by having him build my kitchen island. He did help me return some very expensive corbels to Lowe’s and even after paying them a restocking fee Sean saved me a lot of money by furnishing quality corbels at a much lower price and even found me a better price than Lowe’s on a granite countertop. Sean also re-designed the sloppy Lowe’s island layout to make my kitchen much more user friendly and efficient and dressed the island up with trim and a pullout trash and recycle bin not provided by Lowe’s and all at a better price. I also had him build cabinets for my laundry room and am very happy with the results, giving me much better storage options for laundry detergent and other laundry goods. Sean was professional, easy to work with and his cabinet skills are exceptional. I just wish I had found him sooner."

"This company has some of the rudest and most disrespectful people working there. Veronica and Jessica should not be in customer facing positions. The bathroom remodel was done well, but the tile installer needs a bit more attention to details. We still do not have glass and had to call the glass company last week directly for an update as they were not being provided by New York Renovations. NY Reno kept stating there’s a delay and timing is estimated. However, Glass Depot told us the deposit was never paid and that was 7 weeks after they came out for a template. Just called the glass company again for the first time since early last week after continued vague updates from NY Reno. One very helpful person told me that NY Reno just paid the deposit via ACH earlier this week and that they’d call back after asking around for a timing update. Never heard back, so I called again but was told that NY Reno had instructed Glass Depot to not speak with me. The woman at Glass Depot specifically said she was told by NY Reno to not discuss any financial information but could confirm that “the glass has been ordered”. However, when I called last week, that same person at Glass Depot said the deposit was not made and glass had not been ordered. Meanwhile, for weeks, NY Reno was providing random updates about our glass saying they haven’t heard from the glass company, or that it’s just one more panel to come in. Those seem to be false as well as the “receipt” they emailed which was a text only document on Microsoft Word (not images). I’m sure NY Reno will reply to this and say they have gone above and beyond to make us happy. Or, try to put the blame on us and call us rude for following up directly with their vendor, but we have plenty of emails and an outrageous to show this. Plus, a bizarre phone call from Veronica where she berated me by saying that I picked the wrong person to mess with, calling me insane, etc. Update: After I left a review on Google, Veronica from NY Reno emailed stating that they will no longer be in contact or respond to any form of communication until there is a glass install date. She also continued the false line of allegations regarding harassment. Their response to this review, negative criticism, and a customer pushing for concrete updates speaks volumes."

"Too expensive"

"This is the second major project I’ve trusted Santana Construction with, and once again, Victor and his crew exceeded every expectation. Most recently, they remodeled my bathroom and handled roof and gutter repairs—everything was done with precision, professionalism, and a real sense of care. Three years ago, Victor saved me from a renovation nightmare after another company botched my kitchen remodel. He and his team stepped in, fixed the damage, and gave me a kitchen I absolutely love. Throughout both projects, Victor guided me through every step, always 100% honest and transparent. Home repairs and remodels can be incredibly stressful—especially in a house built in 1910—but Victor made it feel manageable and even enjoyable. Santana Construction has truly been a blessing to my home. If you want a crew that shows up, stands by their work, and treats your home like their own, look no further."

"This is the second major project Ralph has done for us. He did a kitchen and bath remodel in 2019 and were very please with the results of that project. I got four estimates for this project and the Triangle Classic estimate was very competitive. Based on my earlier experience with them, I choose Triangle Classic over the others, even though they were a little higher than a couple of the bids. I trusted that I would get a high quality job done in a timely fashion. Having that confidence during a major project is worth a few thousand dollars. Ralph did not disappoint. He is very actively involved in his contracts and ensures his sub-contractors are doing quality work. The project was completed on time and only about 2% over budget. The over budget items were items that were outside the original contract or beyond the contractor's control. During the project, we made the decision to replace our concrete driveway. Ralph was kind enough to provide his sub to do the work at no profit to his business and he passed along his discount on the concrete. I'm very pleased with how the project turned out and would highly recommend Ralph and Triangle Classic Homes."