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"Refrigerant needed to be topped off as it was a new install"

"I’m back again to write another stellar review for GAC. Last year they replaced our HVAC system; this year we circled back and had them install a home generator. This was a long and drawn out process due to the various approvals needed from Montgomery County as well as coordination with Washington Gas (which ended up not just being a simple sign off but necessitating an additional, expensive upgrade to the gas line from the street to our home). Nevertheless, GAC did a fantastic job shepherding this process over the 6+ months of waiting on stakeholders, and they were also maximally accommodating to our family’s significant constraints on time and availability (due to health concerns related to a medically fragile family member). A special kudos to Sandy M, GAC’s master electrician, who took it on personally to ensure we were taken care of all throughout this process, going above and beyond with phone calls, text messages, personal visits, etc. on behalf of my family, I want to thank GAC and am giving top marks across the board for this effort which was complex , lengthy, and ultimately successful."

"Showed up late, didn't install the bathroom fan as the manufacturer recommended (pic, fan5), dented the fan grille (pic, fan1). It was installed without the supplied support rails because he claimed he couldn't get in the attic. Now sure how I got the photos, then... The vent hose was kinked in the attic and hardly any air came out of the soffit, so I had to go into the attic to correct it. That's when I took the photos. Didn't give a price up front because apparently a bath fan with bluetooth speakers isn't in whatever book they price from. Not in the book? Overcharge. Generally very unhappy with the whole experience and will be looking elsewhere in the future. Not sure how when the customer supplies EVERYTHING but a romex clamp someone can charge so much. Absolutely unacceptable. $465 to have someone dent my fan, install it incorrectly, and throw out the parts that weren't used. Like the battery to the manufacturer supplied remote and the joist supports. I'm leaving the cost of service as originally quoted because it was only lowered to $465 after I complained about being ripped off."

"Adam and his crew were fantastic. Honest evaluation and quotation. Quick and competent installation. I am only dealing with them from now on."

"Of the five bids I received, Michael Bonsby Heating & AC company proposed the best value for the price. From start to finish, through removal of the old furnace to installation & operation of the new furnace, the service technician was knowledgable & experienced in doing the work, and helpful in answering questions and explaining the use and operation of the new furnace. The office staff was also responsive and courteous whenever I called with questions or scheduling of installation. I'm very satisfied with this company and recommend them highly."

"The were great! My new furnace was installed the following day. very professional, very prompt, and reasonable priced."

"The installer was very efficient and when finished, he explained everything. Very pleased!"

"I called Buric (on advice of friend/neighbor) when A/C wasn't working and I asked what to expect in their charges. The guy on the phone told me they charge a flat $95 (or $99?) for driving out here. So I asked if they charge by the hour or half hour. No, he said, by the job. He couldn't give me an estimate because he didn't know what was wrong. So, a technician came out and diagnosed my unit (which blew air but didn't get cold) as old & dead and needing replacement. So, in my mind, there was really there was no job outside of replacement. In their mind, they did a job by taking 10 minutes to look at the unit and tell me there was nothing to be done for it. So, instead of charging me $99 for coming out, they charged me $230 for coming out AND telling me the unit couldn't be fixed. That irritated me. Then I asked for a bid for new system. The guy went out and talked on the phone to his boss and come back with a written bid. I later compared it with my second bid from another co. Buric's bid was higher than the company I selected, but not enough to sway me if I had liked their way of doing business. However, the previous (over)charge, which was not explained by the guy I spoke to when I first called, left such a bad taste in my mouth I couldn't go with them. So that extra $130 they made cost them around $5000. I hope it was worth it to them. BTW, if I had gone with them, they would have subtracted the $230 from the bid, but I just couldn't get past it. So, I am not saying anything about the quality of their work--it may be just fine, but I don't like the way they did business."

"I had the best experience with Hecomo Heating & Cooling. My house's AC/heating system stopped working all of the sudden and the temperatures at the time were 90 degrees and up. I was desperate looking into many different companies. Many of them, came over to my house and did estimates at ridiculously high prices. Luckily, I found Hecomo. They came to my house, did an estimate and were ready to install my AC/heating unit very quickly and at a good price. Also, the customer service was great. They were there for me throughout the whole process. They explained to me everything that I needed to know about the system and the features. Everything is very modern and updated. I am very happy I found Hecomo."

"It went perfectly. Randell was professional and my installers Walter and Eddy were the best. Would recommend company highly."