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Gann's Discount Siding & Roofing Inc

Lowry Roofing is a traditional operation that has used its long-term experience to the benefit of our customers. We have built warm, comfortable, weatherized homes for many customers thanks to the work of our roofing specialists and carpenters. Our company consists exclusively of qualified roofers and carpenters. We continually train them so that they can offer you the latest technologies and materials. We perform a check on the condition of your home before offering you a comprehensive and competent consultation. The finished product is impeccable, satisfaction guaranteed.

"What a nightmare. If I had a choice between living with rotting doors and a couple of broken windows, or hiring Pella of Franklin again? I'd live with the rotting doors and broken windows. Did a virtual consult July 11 with Brayden Briggs. Went fine, got what we needed for information, requested a quote. He turned those around inside a few days, and we opted to move forward thinking Pella was a good name, it's a large brand, decent warranty. Brayden really sold the "turnkey installation" and I'll touch on how that actually went shortly. Wayne came out July 27 to do order verification; the next day he returned with Johnny for a second round (and by the way, these two gentlemen are great.) Wayne noted several items missing from the order verification sheet, including an attic window I'd already pointed out to Brayden twice. I followed up with Brayden, who told me the order was being sent to their front desk for a second round of verification. After two more reminders, I finally got the price for our attic window and saw it added to our order sheet. We made a deposit and were told the doors were processing. On August 20, Johnny stopped by unannounced and stated he needed to re-measure the door, as the style we chose may not fit. This was the first and ONLY time we'd heard anything about that. Took several emails and a text to the sales manager to get a straight answer out of Brayden, who said they'd just switched manufacturers and the measurements were off. We chose a different style, were assured everything was on track, and Pella confirmed installation of everything (both doors and windows) beginning September 28. Between the time of our order and September 28, Pella confirmed seven separate times we were set for install of all products the week of September 28. About an hour after the install team arrived September 28, we received a text from Andy: Apparently two windows had not come in AND he wanted to know if he could schedule their install with the doors. ON NOVEMBER 19. From July on, we were lead to believe install for the doors would happen end of September, and it took Pella until the day of installation to inform us the doors were delayed another SEVEN weeks. Pella of Franklin blamed it on manufacturing; corporate said that wasn't accurate. Ultimately, I told them they'd have the doors on the premises and actively being installed no later than November 19 or they'd cancel the order. After the team came through for the windows, we went around to touch up the trim. My husband first noticed the strips on the screens were separating on some windows so I contacted Pella. I was told this wasn't typical and they'd have to replace every screen (18 in all.) In the process of checking screens, I noticed several spots where screw holes had been carelessly slobbed over with caulk. Spots on the trim they'd nicked and "patched" with a smear of more caulk. Then we noticed that the caulk on window after window appeared to be yellowing/browning over time. I contacted them and asked if this was a bad batch? Did they apply something off-white? Andy responded that the only time he'd seen that happen was when an installer had applied EXTERIOR caulk inside. They'd used the wrong caulk and as a result, several windows have yellowed, filthy, sticky caulk that I'm now in the process of scraping and cleaning myself. The white vinyl trim they applied is bubbling and separating in multiple spots. There's excess foam poking out around one window. On another, the bottom exterior sill is pitched into the house instead of away. Another window upstairs isn't closing evenly and is noticeably off-center, so that the right side closes lower than the left. If you'd like to see how that "turnkey installation" actually turned out, I've attached some photos to demonstrate what I found after further inspection. The unnecessary icing on the caulk cake though was what happened in our front room: We had two arched windows replaced, one in my closet, one in the front room. The crew left early one day, telling me they needed to paint the trim for those windows. I said okay, and assumed they'd done exactly that. The next day they installed the flex moulding over the front arch; when they went to put up the one in my closet, they acknowledged it wasn't painted. I told them to put it up in my closet unpainted and I'd take care of painting. Shame on me for not catching it: Why did they have one painted but not the other?? Unfortunately the answer is that neither piece was painted. In the front room, they'd installed the flex moulding unpainted, then smeared caulk ALL OVER it in an attempt to make it looked painted. Apparently they thought we wouldn't notice or that I wouldn't know any better?? Pella completely ruined the piece. I had to rip it off and have a new piece ordered for replacement. They installed one window that was broken, said they'd ordered the replacement. The gentleman came out to fix that last week and discovered whoever ordered the replacement ordered the bottom half--not the top half, which is what was needed. Today was the final straw, though: After eight confirmations from Andy, Brayden, and David that the doors would be on the premises and installed November 19, I get a text from Andy this morning (November 18.) Not even a full 24 hours prior to install and he tells me that he's so sorry for the inconvenience, but the sliding patio door never shipped. And that's because there's a part shortage and its not even finished, nor do they have a date they expect it in. The door was supposed to be in November 10 and didn't show up. Pella of Franklin never called to follow up. Andy assumed it would arrive November 16 and it didn't show up. They never called the factory to follow up. Instead, he waited until today, the day before install when it didn't show up AGAIN, to contact the factory and ask about the sliding door we ordered FOUR MONTHS AGO ALL THE WHILE confirming for me on eight separate occasions we were on track for installation November 19. We told them to cancel the patio door, which David seemed happy enough to do, and to process our refund and send a new contract. As of late afternoon, I hadn't received either, so I texted David to ask when to expect those. He replied he hadn't processed a refund yet, and a new contract wasn't necessary. Unfortunately, it very much is! And that's because we need to ensure the door has been removed AND any labor, materials, etc. associated with that install have ALSO been removed from our final total because they have failed to deliver on installation. For the second time. David did not acknowledge the request. The crew is set to come out tomorrow for entry door install; I was told by Andy they'd resolve all of the punch list items tomorrow, and today, David's response is they'll do it "as soon as possible" after I meet with Mark, the install manager. We've got another appointment set for November 30, at which time they're supposed to install the replacement window and screens. Hopefully that will be the end of this nightmare, and I'll update my review at that time. They continue to blame the issues on the supply chain, but this isn't the supply chain's fault. The supply chain isn't setting install dates and then not following up to ensure a product is in. The supply chain isn't giving out unverified information to paying customers. That is the sole responsibility of Pella of Franklin. If we don't have a new contract, refund, and resolution for all of these errors by tomorrow, we're engaging the Better Business Bureau."

"You should probably add 4-6 weeks to the expected delivery date if you expect to need the "enclosed" hardware. I received the blinds in the estimated time, but it came without the required hardware. I have made 4 calls (at least) over several weeks, but the hardware is nowhere in site. It is clear that SelectBlinds.com is a marketing company only has outsourced all production and fulfillment to third parties and evidently has a difficult time coordinating these type of customer service issue. Extremely frustrating that my blinds have been sitting in the floor for over a month and all I need is a few screws. Happy to go to Home Depot to get the screws, but SelectBlinds can't even tell me what sizes I need."

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

"Very well !"

Colby Phillips Construction is a family owned and operated local business with over 12 years of industry experience in construction. I opened Colby Phillips Construction in 2009 because I truly love helping people and enjoy building things/restoring things into something beautiful. I started Colby Phillips Construction because I knew I could do things more ethically, honestly, of highest quality, and with more of a personal touch than what I have experienced out there. We are honest in our pricing and our estimates for the work requested. I enjoy making connections and many of my jobs turn into long lasting friendships. I enjoy giving people a good quality job for a fair price. I can also help work with and negotiate with the insurance companies to justify the approval of claims. I do not like anyone being taken advantage of, and I will stand up for injustice and help in every way possible. I differ from my competitors because I truly listen to you as the customer. I will give you options to reach your desired goal. I am very good at exploring options, giving the pros and cons of each choice, while keeping your idea and the desire of you, my customer, as my number one priority. I pledge to you my professionalism, integrity, and good customer service when you choose to partner and engage with Colby Phillips Construction for your home improvement needs.

From simple repairs to full custom projects, GLAZIERS can do it all. Free estimates and design consultations offered FREE of charge to help you along in the decision making process in an attempt to help you best meet your budget and overall objective. All technicians are licensed and insured. We make it our goal to create lifelong relationships with our clients! We're here to help.

I would like to start off by saying thank you to all of our customers and future customers for being able to continue to do the work I love. I also loved looking at our profile on here. We are a family owned company ready to serve you and your family 24 hours a day. We have a showroom set up so you can visually see garage doors and other products we offer. Whether your are the need of a garage door for a new project or just want to upgrade an existing door we offer a free estimate we come to your house to measure and discuss options you have. A basic service call includes lubing all moving parts, checking rollers,tracks,springs and all hardware,openers checked as well. All work is done by a trained professional that is employed by Buttrams Garage Doors and specialty products we use no subcontractors. We guarantee the best possible service to you and guarantee you will be treated as family.

I am a self-taught artist, initially drawn to experiment with pastels and colored pencil, and now working with acrylic on canvas. My art speaks for itself.