Get matched with top metal siding: repairer or partially replacers in Fruitland, MD

"The roof was replaced and looks great. The crew was very prompt, did a great job, and left a very clean work site."

"I could only afford the front gutter because I was having problems. The owner called me and I guess there was a misunderstanding between myself and the gentleman who gave me the initial estimate. He was under the impression that they did not do gutters. It turned out that they did do gutters and the owner made them come back out and do the job for free due to the misunderstanding. The owner's name was Keith and he made sure they did more than I originally asked for. They were very nice and I was really shocked that they would do something like that for me because I really needed it done. They repaired my soffits for me and they even re-attached the aluminum siding as well. They were very punctual, neat and nice."

"They were super responsive and worked via email and phone with ease. So many times contractors don't return calls in either a timely fashion or at all. These folks were the complete opposite and very easy to deal with. The did a good job for us and we'd definitely use them again, very flexible and great communications!"

"The folks at All Exteriors were VERY good. They answered the first call to them, made an appointment and a representative arrived ahead of time to do the repair work needed. The job could have neen completed withtn three hours of my initial call but the craftsman who was doing the repair did not like the match of his available parts to what was on our home. He said they woyuld make the correct sized piece and replace it for a better appearance to our home. He was right! The repair looks great and they DID NOT charge extra for the making of the new part!"

"Technician realized that our refrigerator was beyond repair and recommended a replacement. He made a great try, however, too many things and the age of the appliance were the determining factors"

"It went perfect. It was a clean and good job."

"INSTALLATION ....A+ Installers were great... on time, neat, thorough, accommodating. answered all my questions. They left the job clean and picked up all mess and debris. They even vacuumed inside and outside. I am NOT an authority on door installation, but I watched the whole operation and these guys seemed to know exactly what they were doing and left me a beautiful finished product. I can only hope that the quality of the door is as good as it looks and as good as the installers. Great job guys. PRODUCT (SLIDING VINYL PATIO DOOR) .... A+ Door looks and works great. So far so good. It's only been a few weeks, but there is absolutely no problem to date. I hope my delight with this door continues. Weather has been very mild. I intend to update this review once I see how it stands up to next New England winter. ADMINISTRATION & CLERICAL.... D- If the whole operation was like the installers, Castle would have gotten an A rating across the board. Unfortunately the clerical personnel are not on the same page with the facts or with each other. Ask six people the same question and you are likely to get twelve different answers. They lost my deposit, then they found it, then it was never lost, then it was never paid, then there was no record of any problem then there was no record of my order. (All these responses over the phone within the same day) On various calls within the same day I was told: -that the order for my door was never placed; -that my deposit was "misfiled because someone forgot to check a box"; -that my order had not been place, but that the rep I spoke to was going to personally walk the order over to production to get it expedited; -that my order HAD ALREADY been placed and my door should be ready within a week; -that my order WAS placed but would not be ready for at least two to three more weeks and then another week till installation; -that their computer system is "terrible" (I believe that); -that my door would not be ready till after the 20th of the month; -that my door would be ready by the 12th of the month.... and on and on. On the morning of installation, I was home waiting for the installers when my wife called me to say she had received a text on her phone stating that the installation was cancelled for that day (BTW, Castle was not supposed to use my wife's phone number at all.) While I was on hold with Castle waiting for an agent, I received a phone call (on my home phone) from a rep who said their mistake on the appointment date was a mistake and that the installers would indeed be here in a few hours. The entire back office is one HUGE foulup. They can't even get their mistakes straight. A new computer system and people who are properly trained to use it would probably make a big change for the better. SALES Their original "salesman" (from whom I did NOT order) was a tremendous disappointment. The guy who showed up pretended to know a lot more than he actually knew and basically said and promised anything that he thought would get me to buy. He tried several old time sales pressure tricks to no avail. He wasn't even good at them. Among other things, he promised additional discounts but only if I signed immediately. Before he left I asked him to leave a brochure that showed the door I was interested in, He refused. He said, "These booklets cost money and you're not putting any money in my pocket." Despite all of the problems, I would definitely recommend that you consider using Castle for your next patio door project. If and when I decide to replace my windows, Castle will be high on the list of contacts for the job. If all of their installers are as good as the ones I had, I would not hesitate to have them do more jobs for me."

"Amazing Job! The moment I spoke with Michael I knew I called the right company. He is a wonderful person to talk to and he explains the process on each and every project. I have been a happy, satisfied, and devoted customer. He has done at least three projects on my home and is in the process of doing another. Every project he does he goes above and beyond. He made me feel very important as a customer no matter how big or small the project. I also commend him on how he answers questions, returns calls, and met with me to set up and complete each job in a very timely manner. Michael did a wonderful job and I have never had anyone better or with better PRICES! I would definitely recommend him to anyone !"

"EXCELLENT PROFESSIONAL SERVICE!  Called them cold on a Sunday night from my DC home to repair many shingle caps that had blown off the peak of our roof of our townhome in OC- I could see daylight from the attic and the insulation was wet.  They were on my roof Monday morning, in the rain, fixing it completely.  They took before and after photos on the roof so I could see exactly what they had done. They also replaced a cracked vent pipe boot. 
Very easy to deal with, good communications, knowledgeable and professional. 
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"It was well done and the finished product was nice. The price was affordable."