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"We had excellent service by Russell Ragan, P-1 licensed plumber, to inspect all our plumbing and to flush out our water heater. We signed up for the monthly plumbing service plan,. So this visit cost less than $10. Great communications throughout. Our #1 choice for heating, air conditioning and plumbing in the Triangle."

"Excellent! Technicians were very professional, knowledgeable and completed work quickly! A+ Experience!"

"Out The Door Plumbing was referred to me via a third=party vendor. I usually do my research before allowing anyone work on my property; however, this time I let fate have it's way. WHAT A PLEASEANT SURPRISE!!! Zach and his colleague came, saw, and resolved my pipe issue. They also offered advisement on other items on my property. They were affable as well as skilled. Yes, I ended up placing Out The Door Plumbing in my electronic rolodex file for future purposes -- 5 Stars!!!"

"TL;dr: avoid this company if you value your time and money. We struggled with this company for over a week to get what should?ve been a very basic A/C repair completed. It took three separate visits just to diagnose the issue and then get a part ordered. On the FOURTH visit, after being without A/C for over a week, the repair person came out to our house. He spent three hours preparing the system for the new part. Then he realized the part that had been ordered wasn?t even the right one and that he would need to put in yet another order for the correct one and come back in ANOTHER two days. We canceled the appointment and immediately started calling other A/C repair companies. Air ?Experts? are grossly incompetent and have poor communication within the company. Avoid this company like the plague. "

"I used Streamline Services to replace my HVAC system and to install insulation on the ductwork in my basement in August 2024, and unfortunately that was an extremely expensive mistake. We have since had them out 7 times that I have record of to repair issues related to the ductwork insulation, at extreme disruption to mine and my husband’s jobs which are based in our home, and on 2 of those occasions they also had a manager supervising. It’s the least of my concerns at this point but they left a mess each time they came, insulation scraps and screws all over the place and tape stuck to the floor. After all that, the insulation has never been properly adhered to the ductwork and has fallen down repeatedly, there are multiple areas all over our basement where the fiberglass insulation is exposed and where the tape has visibly lifted and the insulation is just resting on top of the duct. Their communication is somehow even worse than their workmanship. I’ve been trying to speak to a manager about a refund since December (I have record of 10 such inquiries I made in that time) and I’ve either been ignored or told that someone will call me and it never happens. They did give me a refund that amounted to roughly 8% of what I paid for the duct wrapping about two weeks ago, without contacting me or letting me know which I found odd, however that is not at all reflective of what I should be refunded after all of this and I think they just did it in hopes that I would leave them alone. I really wanted to resolve this with them amicably and have been exceedingly patient with them but unfortunately that goodwill hasn’t been reciprocated. We paid for our ducts to be wrapped and sealed and I think it’s clear we didn’t get what we paid for."

"Roger was very knowledgeable, polite and fast! He offered to check and double check his work to insure I was satisfied. Great experience!"

"Cancelled all services with Blanton as well as this well pitched Wow Service Plan. Was given a good pitch about services provided. However, after scheduling twice for services provided by service plan, only to have them cancelled and told need to reschedule. Today is was need to reschedule because they are anticipating (four days from now) a high volume of emergency calls due to cold weather and freezing temperatures. What cold weather? 52 and 43 at night are not freezing temps; 69 and 67 daytime are not freezing temps. So you reschedule appointments four days in advance with no actual justification or confirmation the day of of what you think might happen? Sounds more like laziness or a reason not to fulfill appointments made almost two weeks prior. Second, why have an online system that allows you to book an appointment and date but when you call to complete the appointment process, tell us that the dates that show on the calendar as “available” don’t actually mean they are available? The lady I spoke to said they are run by two different departments. Sounds like you need to update your systems and booking process that actually shows dates of availability so customers don’t waste time picking a date that isn’t actually available and waste time. Or get rid of calendar option altogether so you cannot select a date that isn’t in “real” time."

"Felipe diagnosed and found the problem. Very professional and thorough. We appreciate Felipe!"

"Pedro came and fixed my outdoor hose bib that was leaking. He came the next day, fixed it quickly, and thought me how to do it myself. All at an amazing low price. He even did another small job for free. There isn’t a better plumber in Raleigh, I’d recommend him for any plumbing work."

"The technician came on time. Checked my facility very well, very professional to explain what he saw and thought. Very good attitude too. Thank you!"