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"It went very well. The consultant came out the next day we called and we figured out the ductless system was the way to go for our log home. The old system was not working as it should and we just bought this home and didn’t want to keep putting money in and old system that wasn’t up to date for the square footage. The installers we very good at there job and very nice. We recommend them 100 %. Great job and very happy with it. Have had it for a month now and such a warm house now. Mrs. Missy V. / Berkeley Spring’s, West Virginia"

"Excellent! We did a whole house remodel in 2013 and Holtzople installed the geothermal system. Our utility costs went way down compared to our previous oil furnace and electric central air conditioning system. We then signed up for their semi-annual maintenance agreement so they send a technician out every year for a tune up and cleaning before the heating season and again before the cooling season. Big shout out to Kevin, the technician who usually performs the maintenance, for his professionalism and friendliness. For 8 years now we've been enjoying care free climate control in our home at a lower price than I ever would have imagined. I highly recommend Holtzople for their products and service and Geothermal for efficiency."

"In researching the installation of a brand new central air system I got four bids. Dean's Heating & Air Conditioning saved us from the over-charging, poorer quality large commercial options - which there are too many of. Michael Dean is a conscientious, experienced craftsman who takes pride in his work, joy in figuring out challenging jobs, and backs up his work with a personal guarantee that means something when your name is on the business. The team did a full design and installation of a two-zone, 6-ton Trane central air conditioning system without taking up an inch of our living space. Amazing! One large company didn't even want to bid on the job when they learned that our historic 1920 Dutch Colonial home had no existing ductwork. Michael and his team took on the challenge, finding space in the walls, attic, and basement that I didn't even know we could use. We couldn't be happier with the result: perfectly cut openings for the vents and returns, beautiful ductwork, and a personal guarantee that I believe in. I couldn't recommend Dean's more highly."

"The installation was very quick and went well."

"They did a great job. They were very fairly priced and the two installers were very professional and competent."

"One of the best contractor experiences we have ever had. Jim called the day before to confirm the appointment. Larry the Plumber was so nice to deal with. He put on she covers to protect my wood floors, worked very neatly and gave us some tips about ongoing maintenance. He did a perfect job. This review us for Petro in central NJ. i was not able to change the company location. We hired them through Amazon."

"Our central air unit quit working late last night. I searched for a repair person, this morning, on Angie's list, selected AJB. They contacted me within minutes, texted back and forth, was told that they could be out this afternoon. They just left here, the unit is working fine. I am very pleased with the service and advice on our very old system. I would definitely use them again."

"B.A.R. responded to my call right away and was able to come out the next morning. Henry was professional and great to work with. He was able to give me a good product recommendation and stayed after the product had been installed to answer any questions and make sure everything was working correctly."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"The Provider arrived promptly and thoroughly explained all the work to be done. Their work was completed quickly and they did a great job! They also installed a new furnace filter with one that is re-usable and can be easily cleaned every 6-8 months. On seeing how dirty the intake vents were the Provider offered a fair estimate which I am planning on purchasing. These gentlemen were pleasant and very professional. I highly recommend their work. Thank you!
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