Get matched with top window a/c unit service or relocation pros in Gilman, CT

"Juan responded quickly on a Sunday afternoon. He was very knowledgeable and fixed the broken part. Fortunately, Juan had the part in his truck and was able to get my furnace working again. The service was impeccable! However, the weekend rates are expensive the service cost me $699 for installation of a $70 part. The 2-hour service call was $500 ($249 per hour)."

"Jeremy, the owner of Parker Home Services quickly - within hours - returned our request for service. He showed up early for the quote appointment. There was no BS. His quote was thorough and accurate. Jeremy removed and replaced the central AC units in a day and a half. His attention to detail is superb. Once the job was done, he brought me over to make sure that the AC worked as intended. While checking vents we noticed that some were not supplying air. Jeremy went back up in the attic and located three supply ducts that had been removed (by previous workers) from their registers and he reinstalled them. He also found a separate supply duct that had a board laying across it, constricting air flow. All of this was above and beyond what the initial job called for and shows that Jeremy takes great pride in his workmanship and making sure his customer is satisfied. We will have them back. Thank you PHS!"

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"They were very responsive and were able to be out here within a week. The service was great and quick, the previous owners of our home smoked and after the cleaning the smell was gone. They explained everything they were doing and were careful not to chip any paint or damage our wooden vents."

"Setpoint Refrigeration installed our heat pump system and it looks and works great! They were fast, professional and neat. They even included a comprehensive and affordable maintenance plan. I highly recommend Setpoint Refrigeration for all your HVAC needs."

"Never received quote for the service. They contacted me ask for a picture of the old boiler which I sent but never was contacted by them again."

"Company did a good job last summer with 3 bay windows, so I called them back when the rest of the windows in the house needed to be replaced. On the initial visit, I told the rep that I wanted the same windows as last year. He quickly found the job order and picked up the details of the window make/model/etc without any need for me to reinvent the order. The company had the opportunity to try to upsell me, as I asked them about replacement of the skylight in the bathroom. Refreshingly, they declined to do so and told me that it would be much better to wait until we needed to get the roof re-done, and to do the window at that time. As before, the first guy clearly explained the process: guy 1 to take the order and measure the windows, later follow-up visit from guy 2 to remeasure all the windows carefully before ordering their construction, and then a couple of months later, a follow-up call from their HQ to schedule the install. He gave me an approximate window for this scheduling call. It was a pretty broad time-frame because there had been an unusually large number of people needing custom windows. As before, everything went off exactly as the rep indicated. The install team showed up within a half-hour of the estimated time, and installed 11 windows without taking a break. They removed every scrap of rubbish, vacuumed thoroughly, and left the place as clean as it was when they arrived."

"The service was great. They gave a lot of really helpful suggestions. They replaced our bulbs with low energy bulbs. They put in weather stripping in areas needed as well. They were great to work with. They gave a detailed report on how to lower our energy usage."

"By the time the service rep was contacted and he called us, we had purchased the part and repaired the air conditioner unit ourselves. We had hire the service company to do a complete service on the unit on June 23,2022. I would recommend Freedom Heating and Air to anyone needing service. They were very professional and did a thorough job. They explained what they were doing from beginning to end. We were shown pictures of before and after as they did the work. We will use them again if it becomes necessary."

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The technician arrived on time and was courteous. He performed the job, it seemed well, and answered my questions. However, later when the HVAC was running, I noticed a large air leak surrounding the UV unit that was installed.  It was firmly installed but was not sealed tight. Using putty and aluminum duct tape, I fixed the leakage.

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