Get matched with top new windows service pros in Gloucester Point, VA

"Great work, this is second time we used them."

"Owner Ricky Stroup was infinitely patient with us, as after our initial meeting it took us over a year to hire his company to do this work. During that year, we had multiple conversations with him regarding the scope of our project, and he was as willing to contract the scope as to expand it. He wrote several proposals for us, so we could see the financial impacts of our different scope options. Our indecision on scope, and delay in scheduling, never caused any frustration or ill will on his part. Mr. Stroup was helpful, friendly, and patient throughout! His team installed everything in one day, and all who worked on our project were extremely courteous and professional. We have been very impressed with the quality of the work. Working with Gutter Glove of North Carolina was an enjoyable experience, and I recommend this company!"

"I was promised excellent work for the money I pay. The product I received is barely satisfactory. The windows are new, but that is the only good thing about them. The alignment of window parts is very poor, the UV film inside the windows has bubbles, screws are sticking out of the inside frame, caulking is uneven. Scheduling service made every effort for me to never meet with the team, even when I said I don't feel safe if they come to my house without me. The President of the company, Gerry Rogers, is not responding to my emails after giving me a call and saying that they take every customer's satisfaction seriously. Seriously? It has been ten days since I sent him an email and still waiting for the response."

"Have worked w/Bob Stahl since 2012 (Stahl Cabinets is now Neptune Kitchen and Bath), and was so pleased with his work that we've not used anyone else since. After some cosmetic improvements to our kitchen, powder room, and (ex) wet bar area in 2012, we decided in 2017 to upgrade our master bath, and the result was beyond our expectations (7 pix-) - could not be more pleased! We then, earlier this year/2019, decided to upgrade the guest bathroom (4 pix); convert the old brick/ceramic tile, non-working fireplace (1 pix; gas insert includes backlit/colored pebbles); bar area (1 pix, added wine racks); powder room vanity (1 pix); as well as change the kitchen cabinetry color (from polyurethane golden oak to white/peripheral cabinets, and mint green/island) (2 pix) ... again, outstanding results! Finally, we installed built-in shelving in the FROG (office), with a library ladder - quite pleased! Constant communication on both schedule and cost (on target, no surprises) - will not work with anyone else!. We recommend Neptune unconditionally!"

"Steve and his crew enclosed our patio to make a four-season sunroom and we couldn't be more delighted with the results! From start to finish everything was done according to our request, and now we have a gorgeous area that lets in natural light that and is a pleasure to use."

"Thanks to Mills Roofing, love how the project turned out and looking forward to working with Mills Roofing on our next project"

"Everything went well. They arrived on time, did a good job, cleaned up after themselves, and the communication was great. I would hire them again."

"Our front steps to our porch had seemed to settle, and there were cracks and gaps all over. Knowing we were going to have to rebuild them, we called VA Brick Dr first based on reviews. He even had us send him some pictures over text later in the day so he could start to give us an idea of what we were looking at. He came out the next day and examined our steps. He took a good long look at them and realized only one step had actually shifted, the rest of the steps and base were as they should be. He recommended only rebuilding the one step since everything else was measured correctly. Thrilled with that assessment, we had him do the work. I have no doubt other companies would have looked and just told us to rebuild the whole step structure, but he really took the time to make sure he gave us his honest opinion. About a month later he came and did the repair (weather kept delaying), and the end result came out better than we had hoped. He cleaned up the steps and joints all over, and looks good as new."

"Mr. Jones did the work himself. He was professional, kind, explained what he was doing, provided advice and was wonderful to work with. I would recommend him to anyone needing work done on their hone."

"For 3 of my window sashes, I was upsold the hidden screens. One of these windows was impossible for me to close immediately, and another on was difficult to close. A service tech was sent out to examine these hidden screens, (Event Number 230525-002699) and he was able to force the one closed by deforming the vinyl of the window and scratching the latch, and I never heard anything back about it. I had to order a replacement regular screen, at my own expense. I then received an email from you to schedule further service at a time four months after the original complaint, and I replied that I had ordered a replacement for the one screen at my own expense, and that if you were just going to send someone out to examine them and do nothing, not to bother. I then received a phone message from Brendan saying that since I “basically resolved the issue that you already had with the screen” that he was closing out the case. Now another one of the hidden screens is dropping upon opening and does not connect at the bottom of the screen, so I have to replace that as well, at my own expense, because your warrantee is worthless. For 3 of my window sashes, I was upsold the hidden screens. One of these windows was impossible for me to close immediately, and another on was difficult to close. A service tech was sent out to examine these hidden screens, and he was able to force the one closed by deforming the vinyl of the window and scratching the latch, and I never heard anything back about it. I had to order a replacement regular screen, at my own expense. I then received an email from Pella to schedule further service at a time four months after the original complaint, and I replied that I had ordered a replacement for the one screen at my own expense, and that if they were just going to send someone out to examine them and do nothing, not to bother. I then received a phone message from Brendan saying that since I “basically resolved the issue that you already had with the screen” that he was closing out the case. Now another one of the hidden screens is dropping upon opening and does not connect at the bottom of the screen, so I have to replace that as well, at my own expense, because the warrantee is worthless. When I tried to file a complaint at BBB, I was unable to because the zip code, 23233, listed on the contract is invalid. I also tried a neighboring zip code, 23294. That was also listed as in valid."