Get matched with top natural slate roofing installers and replacers in Gower, MO

"Leak was fixed. They had a minimum charge, so they inspected and sealed other areas of the roof and repaired all the flashing."

We pride our company on reliability, great communication, integrity and quality work. We are experts in our roofing and gutter work will do our best to keep you as educated as we can on your particular task or project. We look forward to working with you.

"Contractor left a large paint sprayer in our garage for 4 months while the house was rented by vacationing guests. (the house is a vacation rental home.)  I had to point out to contractor that they painted over a fungus that was growing on house siding, instead of properly cleaning/removing this prior to painting.  They painted over the lights on the exterior of the house instead of removing prior to painting. Contract stated that soffit vents were to be installed on both sides of the house.  Contractor only installed soffit vents on one side of the house and did not inform me of this.  I paid contractor in full ($14,258.00) and found out later that the soffit vents were not installed on both sides of house.  December 7, 2015, I informed contractor I wanted him to install the missing soffit vents and needed the roof warranty paperwork.  Contractor told me he would send me the paperwork for the roof warranty. We still have not received the roof warranty. Jan 6, 2016 he responded to my request saying he would install the missing soffit vents, he still has not completed the work.  I have not heard from him since and have not received the roof warranty.  His phone has been disconected, voice mailboxes are full on other phone lines he has. We have texted, emailed and called he refuses to return any form of contact.  We have been forced to contact the roofing supplier ourselves in an attempt to obtain our rightfull warranty. We are not sure if they will be able to link the contractor to our roof. Plus our contract included a 10 year warranty on the workmanship and the company won't even respond to our requests to just finish the job they were paid for. I can only imagine trying to get them to stand by their workmanship warranty.
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"I had some siding repair work that needed to be done. Mike and his crew did a great job. I would definitely recommend them to for any siding project."

"We were looking to replace an old, uneven patio made from railroad ties and red paver bricks.   We have been so happy with their service and the final product.  Dennis was so kind to create an estimate for us before hand.  He even came out on a Sunday to help refine our plans and estimates.  The crew was always friendly and professional.  They even tolerated our 3 dogs coming over to say "hi" everytime they were outside.  Our only complaint is that mother nature never seemed to cooperate and just wanted to rain (obviously they had little control over the weather).  There were a couple times the crew even worked through the rain and came out on the weekends to finish our project.  We have a lovely deck and porch that we are proud of and have already had a few parties to show it off.  Everyone has commented on how it has transformed our backyard and shows off the pool much better.  We already have a few project ideas that we hope to have the guys back for!"

"Responded quickly with a quote, friendly and knowledgeable, prices affordable, and did the job in the timeframe we needed."

"When I bought my house in 2010 it needed a new roof due to existing shingles not being durable enough for he climate they were in. Brian and his crew were prompt about arrival and work done. With in 2 days I had a brand new roof and no clean up on my part. These men are professional and hard working."

"He was very professional and courtious. The appliance needed a part. He is checking with Choice to see if needs part or replace the refrigerator. I was very pleased with the his service and approachability."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

"On one hand, Artown was very good about securing a payment from the insurance company--the insurance company denied our hail damage claim initially, but Artown went to bat for us (we clearly had hail damage) and got us a new roof. They did a good job communicating with the insurance company for us. For that, I am grateful.
From there, things went more sour. The installation of the roof went OK. We have an old house with some tight corners near dormers, and they didn't really catch the seams flush so there is a bit of warping on the shingles (minor issue). The work crew only had one person that spoke (choppy) English, which made communication difficult when a small issue arose during roofing, but everyone was professional and worked hard.
When I contacted Artown about a few small gaps in the roof near tight spots, it took forever to get someone out to check it, and when he came, I was not impressed with his professionalism (though he was very friendly). He said the issues were due to construction of our old house, which is possible, but I was not totally sure it was true. Our home inspection from the previous year mentioned no such thing. I got the sense there were issues of communication in the company, which were strengthened by the questionable way the needed repairs were discussed. After promising to come by early the next day and do the repairs for cash (off the company books?), he never showed.
I'm going to call the company today and report the strange behavior of the warranty/inspection person. Overall though, I feel I've had enough experience with Artown to recommend you go with someone else.


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