
Serving Granby, CO and surrounding areas
Approved
In business since 2012
Free estimates
Emergency services offered
"We hired Plumbing Tree to fix an improperly installed flange by the builders of the home. The quote from them was a little high, but calling around it was similar to other plumbers. The plumber agreed that the flange was not installed correctly (rotated 90 degrees) and the bolts were stripped. The first appointment was missed, I got a text message an hour before he was supposed to show up saying that he could no longer make it due to the current job going long. The next day, I got a text right before our installation time window that he would be late. The plumbers were professional and seemed to be doing a good job. They were thorough and cleaned up after themselves well. The sink wasn't caulked as we want to touch up the paint first and he was very kind to actually leave us a tube of caulk and a rag for the job. After the job is done, there are two things that are bothering me. The first was that the flange (double flange to increase the height) was installed in the same 90 degree rotation as the initial one, so honestly I am a bit confused on this (the slots where you are supposed to put the bolts in every single manual on toilets are at the front and back instead of the side and the top and bottom slots were used on the sides instead). The toilet itself is slanted, not perpendicular from the wall (not by a huge amount, but it is noticeable). Since it is caulked down on our new floors, it is going to be permanently off square. Over all, I think they had a good attitude and the job that was quoted for 1 1/2 hours took 2 hours, so not bad there. We are saying we would not hire again due to the rotation of the flange, the inconvenience of rescheduling twice and that the toilet was installed a bit crooked."





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