Get matched with top in Graton, CA

"Larry called right back and scheduled appointment over the weekend. He arrived on time and called ahead as promised. He was very transparent in his hourly pricing up front. Upon arrival he got right to the job and moved quickly to remedy the situation. While the job was less straightforward than I thought, It was clear he wasn't trying to run the clock out. He solved the problem swiftly with expertise. His work was very well done and clean. He didn't try to upsell me at every turn as I've experienced with other plumbers. I would definitely hire him again to handle repairs and larger jobs."

"Three men were sent to get everything cleaned up in a day. They also arranged for the plumber to go and make the pipe repair the next morning so that my tenants were not inconvenienced for more than one day. They did a very good job cleaning and sanitizing the area."

"They did a good job, and we were pleased."

"J Drains repaired the faucet"

"They did come out and do the work. Its been a year since I had them out I know I spent more, I had them do more work. They actually clean out and did a couple of faucets for me and they ended up breaking a counter top. And they had quite a time getting it resolved. They didn't want to pay for the, they broke a sink that's what they broke. The bathroom had two matching sinks and they couldn't match the sink and they didn't want to pay for two of them, they just wanted to do one and put an un matching sink in there. So I ended up paying for one sink, they paid for another and then they installed the faucets but it was not a great experience with Benjamin Franklin Plumbing."

"Stan is the man!  He spent an hour going under the house to inspect a leak and possible leak.  He caulked the leak from outside and didn't find any leak where there was a possibility.  After that he was going to clear the bathtub drain but after he opened the overflow found it was a problem with the stopper not working properly and fixed it in minutes.  He didn't try to overcharge me or scare me with overkill repairs on the leaks.  He was honest, hardworking and knew his way around the pipes!  I will definitely use him again instead of the big companies I've called in the past who always have hefty bids for unnecessary preventative work.
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"It was fine. Nothing in particular stood out about them. If I had more work of that kind to do I would use this company again. They were responsive and professional."

"We needed someone to replace our windows, and a friend recommended EDI, we called them and they responded very quickly and gave us a good price to replace all our windows. Having them working on that, we have decided to go ahead and replace floors, added also an interior paint and install new lights in our kitchen, living room, bedrooms and hallway. The place looks pretty much brand new now, all we have left to do is to renovate the bathrooms. We are very pleased with everything they have done for us."

"It went well. Phil did a great job; on time, courteous and cleaned everything up before he left."

"In addition to replacing all our windows in the house, we were starting a kitchen and masterbath remodel.  The timing of the window install was crucial to coordinate with the remodel.  We also wanted year end pricing, which was a substantial savings.  We interviewed two companies and chose SGK. We would have interviewed a third company to be thorough, but it was impossible to find another company that did new construction installation that fit our time line.  Rob Rowe (our salesperson) is an up front and "real" person.  Did not come across as a salesman or try to up sell us like the other company's representative.  The price was $8000 less than the other company for comparable windows (Anlin windows) and same type of installation.  

Our goal was to have all the windows installed before our remodel started, but the installation date was delayed due to the rain.  We were in contact with Deanne (not sure her actual title) at SGK many times to coordinate the installation and she spoke with our contractor to make sure the kitchen window was installed at the right time.  In fact, SGK installed the kitchen and bath windows earlier than the other windows to coordinate with the demo.  

This was the only real hiccup we had with the installation.  When the bathroom windows were installed, the edge of the window and sills were cut back too far due to something with the flange (sp?) nails.  This left a large gap between the window and the wood window sill.  A couple of the gaps were filled with caulking and another left with the large gap.  After discussion that this was not acceptable, a total of 3 window sills had to be replaced.  They now look good.  My take on this incident is that there was a lack of communication of why there were gaps when the windows were cut and it was not adequately communicated to us that the sills would be replaced at a later date (when the other windows were installed).  There Quality Control person (Edward) was called in right away and he came by the house multiple times  to ensure the installation was all done to our satisfaction.  The foreman on the job was Francisco.  Another worker named Manny was also very instrumental in making sure I was happy with the outcome.  
   
I was assured that this would not happen moving forward and all the remaining windows were installed without incident. We are having to do some minor paint touch up around most of the windows since caulking is used around the drywall and sills. The windows are beautiful (as much as vinyl can be) and the wood trim that was all replaced looks great.  It is primed and we still need to have it painted.  The old windows had condensation and were drafty.  The new windows have no draft and the house is noticeably warmer.  All our neighbors are commenting on our new windows.  


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