Get matched with top central a/c service or repairers in Great Mills, MD

"This company was prompt, gave us a reasonable price, and the system is working very well. We give them an excellent rating for their service, and would recommend them to anyone who needs HVAC repair or replacement."

"I have had a service contract with McCrea Heating and Cooling since I purchased my condo unit new 7 1/2 years ago which included 2 maintenance visits a year. My current contract expired yesterday so I called to renew my service contract and upgrade from "Bronze" to "Silver." The representative took my charge card information over the phone. I asked if the contract was in effect as of today. They said "yes." Then I tried to schedule a service call (my unit was serviced a little over a month ago and now the condo wasn't cooling.) I was told then that the Silver Contract would NOT be in effect after all. The difference in price between Bronze and Silver is the cost of a diagnostic visit so they were getting the money one way or another. My long time history with the company did not persuade them to honor the contract I had just paid for. They wanted to charge me $98 to have my problem diagnosed under the Bronze contract that I pointed out was already expired. I was told the representative "misspoke" and should have told me they would have to send out someone to determine whether the furnace they have been maintaining for the past 7 years (with the most recent service call just a month ago) would "qualify" for the Silver plan. So, I cancelled the order for the Silver Plan. I called another company who came out for $30 and determined the problem was a clogged condensation drain. This drain was supposed to have been "blown out" when the regular maintenance was done by McCrea just a month ago, but obviously was not. The water was backed up in the drain pipe and filled the pan under the furnace/AC unit which turned off the AC. Now that everything is working again, I am seeking a different maintenance service plan provider. McCrea has competitive service contract prices, but if they have no customer loyalty, and the maintenance work is not done properly, maybe it's a question of "you get what you pay for.""

Whether you need a repair, preventive maintenance, or replacement, we are your plumbing, heating, and air conditioning service provider in the northern Virginia and surrounding areas. We invite you to give us a call!

"It went well. We will use his services again, if necessary."

"They're actually quite good. They're not the cheapest. It's a family-owned business and I believe it was the daughter who assisted me on that evening and while my car was being worked on, she actually drove me to the mall so that my daughter and I could shop while my car was being repaired and that's why I say the service is excellent. This was my first experience with them."

"The Technician was very professional,competent and responsive.
The company shows business hours 24/7. However, the customer support of the company after regular business hours is managed by a third party "answering service" who then relays customers' requests/ orders to the company's point of contact. I found it a little cumbersome to coordinate call through the third party answering service and there was an unnecessary lapse of conveying my request on time. However, for the most part, my experience with the company's direct customer support was without follies.
Being a small to medium size business, I wouldn't hold any experience as negative against the company. However, it will be better if they could manage their own calls answering service so that the orders can be processed within a reasonable timeline, specially for emergency services (e.g., no heating during freezing winter).
On my request, the technician gave me an informal pricing estimate for the replacement of the system which I needed.
At this time, they are within my top two prospective contractors for the final project of replacing the HVAC system.
I would strongly recommend them to other consumers looking for reliable, competitively priced, skilled professional company when considering heating/ cooling work.
"

"Michael arrived exactly on time and took me to sign a lease on my new apartment, stopping twice along the way so I could buy a money order for the security deposit.  He had memorized directions to the new place, which were complicated - we had no problems finding the place and he got me there right on time.  Picking out my apartment and signing the lease took much longer than expected and he waited patiently for over an hour and a half.  He then brought me home.  This was the second time I had used his service and I was just as pleased the second time as the first.  I had to reschedule twice and he was very pleasant about it - in fact he was very pleasant and professional in all our interactions. Even though it took longer than expected and even though I had to reschedule twice, he did not charge me extra.   I would highly recommend him and will use him in the future.
"

"Great job. Staff was very knowledgeable and professional. Provided photos of the work done, so I didn't have to crawl under the house to check it out. I would not hesitate to recommend this company."

"I was out of water and they were able to restore my water in a very timely manner. Very friendly and professional. Would hire again if I need there service in the future"

"Was happy with the service"