Get matched with top pipe repairers in Great Neck, NY

"We called rapid repairs about our broken water heater.  Elly came over and quoted us a price that was very reasonable compared to other plumbers we called.  After we agreed on the price, Elly went to work.  By that afternoon we had wonderful hot water again."

"Simply put: Mark is a true professional and a good man. Something in short supply in the service industries today. Let's start at the beginning: We bought a house very recently. We knew there may be an issue behind the shower wall, but had no idea how bad. Turns out one of the pipes leading to some side-wall jets was leaking. Water was coming in at the base of the wall in the shower (through the grout). I hired a plumber. He wanted $800 to cap the pipe and would not fix the wall after busting through. I settled for a disabled handle so those jets could not be turned on. He did a couple other jobs on our list, but failed to do one and left another incomplete. For a month I asked him to return. Around that time, the disabled valve failed. Water went back into the leaky pipes and started coming through the walls again; this time in a different area, because I had sealed up the leaky area when I thought there would be no more water going there. Stupid, I know... but the plumber came back and saw water in a new area and never surmised that it may be the old problem, now getting worse. In the process of trying to solve a "new" leak, he broke another handle's volume control valve (which I had to run to a plumbing parts supply store to buy and replace to stop a new leak created by the broken valve) and did the worst, sloppiest putty sealing job I have ever seen on the temperature handle, believing that a loose handle was allowing water behind the wall and that must be the new leak. He was here for over 4 hours, didn't properly identify the leak, broke a valve and refused to replace it saying finding the right part was a pain, and completely slathered up a wall with caulk leaving an unsightly mess. Time to find another plumber. Enter Mark. I found him online that night and sent a note. Within minutes I got a text from him, very cordially saying 'thanks for the email, let's chat tomorrow. The next morning, we discussed - in detail - the ongoing situation. I texted him photos of the shower to explain the multiple jets and handles and where the leak was coming from. Right off the bat he complimented me on the thorough explanation and photos. Far from the other plumber that treated me like a nuisance, refusing to return to complete the original job. Our estimate visit was set for the following (next day) morning, but he came over after hours later that evening. He spent an hour with me -at the end of a long day- just trying to identify the leak source. The next day, I contacted the previous homeowner and he drew a diagram and explained where the piping lies behind the walls for these jets. I sent the image to Mark and he knew exactly what to do. We discussed together and both agreed on the solution. He came over the next day to work and was done in a few hours. He also brought his tile guy who put my walls back together, and even came back on a Saturday to finish the grouting! Well, turns out that the pipes were only half the problem. There was also bad grouting everywhere that was absorbing water. In the end, I hired a contractor to strip the walls back to studs and rebuild the entire shower. When the walls were gone, Mark came over as a courtesy to check all the now-visible pipes. He had remained in contact with me throughout the situation and came back one more time to make sure everything was solid before rebuilding. That is the mark of a true pro. Now, a couple months later, we found a new issue in our Kohler Hatbox toilet. He came over, diagnosed the problem, helped me order the right part on the phone, and is coming back to replace the part once it arrives. All components of this toilet are UNDER the bowl! It is not an easy task to get in there and it is dirty – but he did it with a smile. I leave this longer-than-average review to tell you that I have had a horrible experience with a problem left to me by the previous owners that was mishandled, misdiagnosed, and made worse by the first plumber… and then I found Mark. Too many people in the service industry just show up to do a job and don't care. They don't care if you call them again. If you don't, someone else will. Mark has chosen to go a different route, striving to build a happy client base for life. He will take his time, talk to you, explain the problem, and then fix it. Properly. And if it isn’t fixed, he’ll stick with you until it is. He also works with phenomenal people that are there to make things look great again, after the dirty job is done. Mark is a master plumber and has worked - literally - all over the globe for 20 years. New York is so lucky to have him now. If you want a true professional that knows his stuff, will respect you - AND give you a fair price, this is your plumber. If you want a jerk to come over, do a half-*** job, then ignore you for a month and return only to make a problem worse, I know another guy."

"These guys are terrific!!  Anthony appraised me of the cost of materials and set to work immediately, reframing and replacing 2 windows that were lost during Hurricane Sandy.  They replaced siding and repaired shelves. The place never looked so could.  They were efficient, fair, trustworthy and caring.  I will use them again -  I can finally say I have a contractor!  I recommend them to any and all. The price estimate reflect Big Deal price and the cost of materials."

"Pat and his team were outstanding. They completed our kitchen remodel in record time and were able to meet all our needs. Highly recommend them for any of your remodel needs. Personally, I wouldn’t use anyone else but islander home improvement."

"Great job. I had a water leak in my kitchen ceiling that needed to be covered and Ed did a great job. He came Christmas Eve morning to complete the work on less than 24 hours notice!"

"We've been wanting to rip down our old and dated bathroom and replace it with something airy, stylish and modern. Andrea was referred by a friend and we ultimately hired him for the job. He was a pleasure to work with. He listened to our ideas and he shared his opinions so that we could brainstorm. He ultimately transformed the space into exactly what we wanted. His crew was efficient and courteous. Andrea was there every step of the way doing the majority of the work. He is meticulous and detail-oriented, which was reflected in the finished product. We could not be happier and I could not say enough great things about him and his guys. Highly recommend him to anyone looking to remodel/renovate their home."

"Frank tried numerous times to get in touch with me, which I'm glad because we were away for a couple days. He inspected the chairs at the house and said they would have to be taken apart, and re-glued as they are were all held together with dowels. His price included pick-up and delivery of chairs from Maspeth. I did not inquire or price any other provider, and just went with him based upon all the good reviews on Angie's List. One week later, all chairs were complete and are solid as a rock. Frank is a pleasure to deal with and I highly recommend his services.
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"I’m proud of how my steam heater boiler installation was preformed, it was on time only took a few hours I am happy and recommend Mr. Flush Sewer and Drain no job is too difficult for him."

"I asked Master to give me a repair on bathroom plumbing repairs. They gave me a reasonable quote and based on their advice, I decided to just do a total bathroom renovation. I didn't use Master but they were very professional and knowledgeable."

"Very positive experience with Tim and his crew. We have horrible well water, and there were time constraints due to real estate purchase. Everything was done within the specified time-frame, neat and professionally. Responsive to inquiries, and helpful in educating during the process. They offer competitive pricing, and there is no pressure. You can tell that their main goal is to provide safe water to their clientele. It has been a few months since completion, and it is nice to have peace of mind that our plumbing, fixtures, and appliances are protected by some of the best equipment on the market."