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"We had a great experience with Legacy Restoration. Andrew came out the day I contacted them to inspect the damage. He helped navigate how to work with my insurance company and his team was great and efficient with the restoration. I hope I won’t need them, but they will be my first call for any restoration needs."

"Excelente Job"

"This wasn’t my first phone call. My first phone call I was greeted by a nice and professional receptionist who made an appointment to get a free estimate. When Ivan called, the first question he asked me was what year my house was built when I explained I wanted old popcorn ceiling removed. I was very impressed since I had read homes built in the 80s were needing to be tested for asbestos prior to popcorn removal and we had that done already. Thankfully our home was asbestos free. The knowledge shown from the first sentence and I was sold! They were on time and finished the same day as we needed. The job was labor intensive and my appreciation and thanks to the two employees who worked hard and did an absolutely amazing job. I’m sorry I did not take any before and after photos. I will be using this company again!"

"I was very very happy with the way that Juan Carlos cleaned our carpet. 5 star all the way. Professional, caring, and a wonderful young man!"

"They were recommended by the plumber that found a leak in the toilet. They came out and removed the wet drywall and flooring and left 4 fans for 4 days. When they left a large hole in the floor remained along with the open sewer line. They said they would send a person out in a couple of days to go over the flooring. They didn't. I called to get the whole in my floor plunged up. It had been open for a week. They came and fixed it but left the sewer line open. It was open for two weeks with a bad smell and the fumes made us sick. I called the plumber out to see what the smell was. He said your sewer line is open and plugged it up. A total of 5 people came out and did nothing from Dry Star. Even the plumber called them to complain. To replace the floor and drywall took 2 and a half months. We used insurance on this and I had to keep telling them the insurance wasn't getting the information they said they sent. When I send a copy it was approved shortly after waiting for 3 weeks. Meanwhile they wouldn't move forward even after I said you left the sewer line open for 2 weeks making us sick. They didn't follow up and refused to do anything until I paid them. I never got an amount from to pay for about 6 weeks. I told them I received approval from insurance and let's get going. I could have sooner if they had told me an amount. After the work was finally completed. I said how are you going to compensate me for the delays and screw ups. They said they would deduct the bill for one hour of time from the plumber, I had sent a copy. I said you did nothing to speed this up and you should offer something to compensate for making us sick from the sewer gas. They refused. 10 weeks without a bathroom and allowing us to have dangerous sewer gas for over 2 weeks. Don't use this company they aren't interested in the customer even when they screw up."

"Great job! Helped us out in a pinch, on short notice, due to unexpected hospilization. Can't appreciate Carpet Police more right now. Thank you."

Water damage restoration services for the Tucson AZ area. Locally owned since 1985. We work with all insurance providers.

"The work was performed well by Eric. My sole issue was the inclusion of a same-day charge of $150 for the work performed. I may have missed hearing that when the office said they have someone who could come to the house in late afternoon. I paid the invoice withe the same-day charge."

"Provider claims that they will move furniture to clean carpet. They seemed in a hurry and did not clean under even under the smallest pieces of furniture."

Schmitz Carpet Care will provide you with the highest quality services available. We will provide healthier home and business environments through the removal of dirt, dander, allergens, bacteria, and other microscopic particles and pollutants from your carpet, upholstery, tile & grout, and air ducts. Thorough attention to detail is part of every job.