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"very good."

"Purchased a ductless mini split heat pump to serve as the primary main floor heat source in a home we where purchasing that only has electric services, no gas. They came out and measured and looked around, gave us quotes. I wanted a Mitsubishi but the guy talked me into the brand they recommend Carrier saying it would work better. Funny enough now a year later Mitsubishi is what they are pushing on their website. Install went fine, $5,000 later I have it installed. First summer it cannot cool the space to under 75 in the summer running all day, I figure we bought it for heating so cut our losses on the cooling being effective. The first winter, its a mild winter, it cannot heat the house above 68 degrees we have had to use the baseboard heaters and now the next winter install a pellet stove to offset what was a $300-350 heat bill last winter for several months. The mini split was supposed to be efficient and cut our electric bill in the winter but our usage is up from the previous homeowner that actually heated the whole house, we only heat 3 rooms as two bedrooms are empty, we even put the baseboards on a programmable thermostat and have cut back use there. I feel like they over sold the efficiency of the unit and messed up on estimating what size unit we would need for the space to be heated and cooled, it just feels undersized. I reached out to the company several months ago around our 1 year mark and they never got back to me on my issue with it being undersized."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."