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"Very professional and helpful new installation"

"It was good. The new furnace was installed on time and very efficiently. The workmen were particularly careful to not track any dirt into the house, even though the furnace is in the basement. The lead installation man took care to fully explain the functions of the new thermostat and what was needed to take care of the unit regarding periodic maintenance, such as changing filters. I am happy with the work."

"Amazing experience! The salesman (Alex Cox) was extremely polite and professional. He was more interested in getting us the product we needed than selling us as much as he could. Even after the sale was made, he stayed in contact through the installation process to make sure we were satisfied. The installation team did a great job too. Professional, hard-working and very knowledgeable. They spent extra time making sure it was right and even widened the duct leading from the unit to improve airflow, at no extra charge. I would highly recommend One Hour not only for the great service, but we are very happy with the equipment and the price we paid for it!"

"During this very cold winter, I wanted my HVAC system checked out, esp after the fan were frozen in place before being de-iced by me. The service person was great. He checked my system and was able to answer my questions. Thank you."

"AirTemp Solutions called me right away on Friday after making initial request on HomeAdvisor. We made an appointment for Monday. On Monday morning I received a call confirming that technician was on the way within 20 minutes. Chris arrived on time, he evaluated the water heater that needed to be replaced, explained what needs to be done and come up with a fair quote. We scheduled installation on Wednesday at 8:00 am. Chris showed up at 8:00 and completed installation and cleaning by 10:00. A pleasure to work with!"

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"I hired JEM Comfort Care to install a furnace and a/c unit. They were very knowledgeable, respectful and friendly. They exercised patience and professionalism in the removal of my old furnace and was careful not to damage anything in my home. They definitely did an AWESOME job and I was well pleased with the 10 year warranty I received. I would definitely hire them again and highly recommended them."

"The whole process of obtaining a new central air conditioning unit for our house through Horizon went extremely well. They showed up when they said they would and installed the unit in the time they said they would. Workers were polite and very clean. Had absolutely no issues with hiring Horizon for this job."

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It was low on Freon.  He had all the equipment (and supplies) necessary to fix the trouble and even offered up advice on what to do with an older unit.  Plus added a sealant to help with any micro leaks we may have had. 

He was very professional, I would recommend him to my neighbors.

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"Rightway Waterproofing is the company you want to come and waterproof your basement. I had initially set up a job looking for pros through Angie's List. I was contacted by Rightway Waterproofing via phone and email but did not respond as life happens. Well it rained really heavy again in August and I had more water in the basement. I reached out to them on a Friday and Albert contacted me immediately. They were able to come out on Monday to look at my property. Jake was thorough and friendly. He let me know what he thought we needed, explained everything thoroughly and gave us a quote which was completely reasonable. We accepted the bid and work was to commence on Thurs as they had an opening. Work was completed in one day. The area was kept pristine and they did an amazing job. The crew was courteous to my family. I could not recommend them more. I hope to have them out again at some point to finish my basement area as well. Try to keep in mind that during the season of covid many families are looking for ways to make more space in their homes or to have to home projects done. If you are waiting for work to be done just know that it is worth it! Thanks Rightway!!!"