Get matched with top water heater repair or service pros in Hayward, CA

"Water Heater Masters were top-notch! I called on a Saturday afternoon - they were available 9am Sunday morning to come and inspect and quote. They only had one guy working that day, but scheduled me for Monday morning between 8 and 9. At 8:15am I got a call with an ETA of 8:45, which was a really nice touch! Despite telling me it would take an entire day to install, they were done by 1pm. They also found some creative ways to do the install to avoid drilling through my stucco (for the exhaust vent and for the condensate run-off). Very professional and clean-looking install. These guys may not always be the cheapest around, and they recommended a top-of-the-line heater (which is what I really wanted anyway), but I'd much rather pay a little extra for that level of service and support. Thank you!"

"Excellent service. Professional technicians with positive attitudes. Would hire again for future water heater problems."

"Did a $59 consult only. Turned out the cost of repairing the old heater was almost as much as a new one, so we got a new one, and handled the install ourselves. Luis B was great, knowledgeable, friendly, didn't try to upcharge just to sell a heater, which we appreciated. Gave us an honest evaluation, several options, and was right on time. I will say, though, that the company failed to call me when he was on his way... not a big deal. All in all a good experience."

"Beni did a great job. Installed water heater in under 2 hours. Handled install with old galvanized piping. Had the lowest estimate and charge was the estimate. Very satisfied."

"I posted a review earlier and I need to revise it . The work done was for a standard water heater , not a tankless water heater"

"The first visit lead to cleaning the area around the heater and burners and checking the thermocouple. Sadly that seemed to make it worse. Less than a week later No hot water for over 30 hours till the second technician replaced the thermocouple. All is perfect now. No charge for the second visit. The next step, if needed will be a tankless and their quote looks a bit steep. But I am really hoping I won’t need to go that far."

"Really great customer service before, during and after the service call. Instilled confidence. Provided simple solution to dramatically reduce the time it took to get hot water to the primary bathroom. Planning to work with them to install new high-efficiency water heater system in the near future. Compared to other plumbers I've worked with in the past, Big Blue is HIGHLY RECOMMENDED."

"Tore down tile around bathtub and tiled, installed new faucets, and reinstalled shower doors. Everything looked professionally done and the area was clean after they were finished. After they finished I had them come back and grout kitchen counter and upgrade the hot water heater, which was also done well."

"Never had such a great experience with any contractor. So grateful to Eugene, Artem, Nick, and Alex not only for the great work they did, but for the care and attention they put in for 3 straight months. My house is built kind of complicatedly and the water heater isn't located in the most accessible place, but they were able to make it work. Not only that, but Eugene found me a new tankless water heater that would also work with my radiant floors - not only saving cost, but space as well. To say they went above and beyond is an understatement. They came back multiple times to make sure work was up to par - never half-assing anything. Really hoping I don't have any reason to need to reach out again soon, but if I do, I know who I'll be calling. Also, special shout out to Jeremy, Karen, and Kathy for their logistical help as well!"

"Replaced a filing water heater. The work was excellent. My water heater was basically blocked in by the incoming water and gas pipes, but the two-person team managed to remove the old heater, replace pipes as necessary, and get everything working again. Gave up-front pricing including permit inspection. Super professional crew."