Get matched with top fire or smoke damage recovery pros in Hempstead, TX

"My home was flooded during the February freeze as many were. I was thrilled when they responded. However, their main aim was to apply equipment to a floor that was clearly ruined, and this equipment was meant to blow air into the floor to get underneath to dry out the water. There was 1/2-3/4" of water under the floor, so this was never going to help. As long as the equipment was there, they could charge the insurance company for it. They did not remove the equipment when it was clear the floor had buckled-- they wanted to keep charging for the rental-- I had to ask them to take it away. No dehumidifers were used to reduce the 80+% humidity in my home. I asked for help to remove sheetrock and dry out areas, to remove the floor, but they refused. They made it clear they were "working for" the insurance company--I even got insurance company on the phone to say it was fine to remove sheetrock and dry out areas, but they still refused. I finally asked them to leave because they were not cooperating in helping to dry out my house. Any question I had on their invoice was met with threats over nonpayment, which was particularly insulting. They operate like an illegitimate business and I would not phone them again under any circumstance."

"Jerry and team was very professional and knowledgeable they did a wonderful job."

"It went extremely smooth and just as expected. They are very knowledgeable and wonderful to work with!!"

"Supreme Air was great! Tom was patient with our admittedly amateur theories about just what was going wrong and he confidently came up with a plan of action that turned out to be less expensive (and less intrusive) than the other bid we had sought. Ours was an unusual situation (really, nothing in this house is connected the way you think it should be), but he pulled it off. I will definitely be recommending them to friends and neighbors."

"I would highly recommend Republic Remodeling. We had them remodel our guest bathroom and they did an outstanding job. Jake was awesome to work with. He was very timely in answering my questions (and I had a lot) and the work they did was great. Cleaned up everyday and always communicated very well. I have two more big projects at my house and will definitely be using Republic."

"In a word: Terribly. In 2017 my condo in Rockport Texas was destroyed my hurricane Harvey. The Key Allegro Condominium Association hired Road Runner Restoration to rebuild the condos. This company claims to have done work for companies like Exxon! Last year, Road Runner told me to take a cash out. Meredith my project superintendent, who works for RR, told me that a Cash out would be in my best interest because Road Runner would not finish anytime in the foreseeable future. And that was 4 years after Harvey! . Here is my signed payout contract from Road Runner. Rachel, the CEO of Road Runner agreed to pay me a final pay out amount of 25k by January 31st, so I could finish the project on my own. They did not send it to me. I called Meredith. She promised I could pick it up or have it overnighted to me by today or tomorrow. Today I talked to Road Runner’s new CFO, Mike Howell, who refused to honor the signed agreement. These people are the scum of the earth. After all the taxes, insurance, special assessments and HOA fees that I have paid (about $50,000), I am now paying a contractor out of my own pocket to finish this job. I paid for hazard/hurricane insurance; the HOA gave my insurance proceeds to RR. Road Runner then refused to finish my condo and signed a contract to reimburse me with it the insurance proceeds but are now choosing to keep my insurance money in violation of that contract and make me pay for the repairs out of pocket. Mike complained about cash flow and his lack of profit on this project. That is all Road Runners fault because they continually screwed up and had to do things over! They sheet rocked my place before finishing the framing, they did not use sheet rock screws, so the Sheetrock started detaching from the studs, they had pipes leak after they sheet rocked on other units, requiring a re do, they framed a flat ceiling in my unit instead of a vaulted ceiling as per the specs, requiring a re-do. Somehow, they got the electrical got so screwed up that when I pulled my light plug, all the rest of the plugs in the room turned off. It took an electrician 3 trips to fix it because when I explained the issue in detail to my Superintendent, she said TMI mister Whelan! I also drove 200 miles to meet with her only to have her ask why I was there. I then spent an hour walking through my unit and pointed out issues. She didn’t write down a single note! They managed to run 125 a/c volts through 5-volt dc usb plugs that I had installed which nearly killed me! They punched out the wrong plug in the wall drain which would have caused my washer to have drained between the walls instead of into the drainpipe. They left a 4-inch gap between my cabinets and ceiling on one side while making them flush on the other, they didn’t install ceiling studs required to properly install sheet rock thought I pointed out the issue prior to the sheet rocking, they tore out a shower that we all agreed to preserve. When I asked why they said they had to because of mold issues. A year later I asked what steps they took to remediate the mold and they said there was no mold, and the list goes on and on. Never hire this company. This post will be sent to the BBB as well."