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"as advertised"

"This business is rip off. Don't ever hire them. They ask exorbitant amounts of money and cannot find any root cause. They do not do any thorough inspection and neither they have proper instruments to do it. Please refrain from them"

"The self-test product was as expected. The reports require additional research to interpret and understand, so seemed more targeted at professionals."

"I contacted 3 different companies, and this is the only one that I recommend. Our salesman Kent Tysinger was wonderful. He was the only one that showed us pictures of our house underneath it. He even called me one night after his working houses to answer my question. He recommended what would work and he was correct. It took less than a week for the job to be started. Jonathan Stone & his crew came to the job site for one week. Each day Jonathan or one of his crew members would tell me what they were doing that day. When the day ended one of his crew members would come tell me that they were leaving and that they would be back the next day and they always arrived at the time that was stated. I had some concerns, and the GM manager came to my house and assisted with the issues. Also, when the job was completed, Jonathan went over all the pictures that he took of the complete job. All I can say is that this company better keep the employees that has assisted me with my job. We are so satisfied with the complete work."

"I'm so thankful for going with Appalachian Air Care over a much larger company. My mind was made up when they came out for a site inspection and quote for mold removal/remediation and removal of the accursed popcorn ceiling Mr. Vierheller and his son were straight forward, personable and knew what they were talking about. They answered all of my questions and offered insights into related issues. They were thorough, and really took their time inspecting not only the bathroom where the work was to done, but the adjoining laundry, sunroom, and walk-in closet, explaining how mold starts, thrives, how to prevent it and what to look out for. Everything was explained clearly and all communication was very prompt. They did an outstanding job, far exceeding the time estimate, and remaning true to the quote. The mudding that needed to be removed was far more than anticipated or ordinarily applied. Truly, a Herculean task! Mr. Vierheller's son led the small crew and his attitude was the kind I seek in friends - it's got to get done and we're going to do it. The guy's got chops! This company is awesome. I can't recommend them highly enough."

"Excellent Crawlspace Encapsulation Service! We are absolutely thrilled with the crawlspace encapsulation completed by HydroHelp911 at our home! From start to finish, every employee demonstrated professionalism, expertise, and a commitment to quality that truly impressed us. The initial consultation with Mike was incredibly thorough. Mike took the time to explain the entire process, assess our specific needs, and answer all of our questions clearly and patiently. We felt confident in their recommendations and the solutions they proposed. He met with us on June 25th and Dalton's crew was onsite for the encapsulation within three weeks. On the day of the encapsulation, Dalton and his crew arrived on time and worked diligently despite the extremely warm tempe. They were friendly and respectful of our property, ensuring everything was kept clean and tidy throughout the project. The workmanship was top-notch; every detail was handled with precision, from the vapor barrier installation to the sealing and dehumidifier setup. Since the encapsulation, we've noticed a significant improvement in our home. The air quality feels much better, and the house feels less humid and cooler. We"ve also observed a positive change in the efficiency of our HVAC system, which we attribute directly to the crawlspace being properly sealed and insulated. We highly recommend HydroHelp911 to anyone considering crawlspace encapsulation. They deliver exceptional results, and their team is a pleasure to work with. Thank you for a job incredibly well done!"

"Work was done quickly, thoroughly, and the workers were very professional. Great company!"

"I’m out Thousands of dollars and still in need of home repairs. Dan S, (Dry Otter’s Site inspector.) came to inspect and give me a quote on 11/28/17.I stated my reasons for seeking help. “Excessive “Settling” (Dips in the sub-floor throughout the house.) “Squeaky floors”, bad odors, (mold) dampness etc. After inspection, Dan told me I also had wood rot. Said a wire insulation support he picked up went right through the wood with little/no effort. Horrified, I took Dan’s word for it. He offered to show me, but I was unable to go look. I told him that a bad back and that an acute stroke left me in constant pain, with limited mobility. In hindsight, sharing that information with Dan was a Big Mistake! Essentially informing him that I had no way of getting under there to verify, or check any work done . When Dan called back, I informed him I narrowed to 3 companies, and he was in 2nd place. He asked “How much do I need to come down in price”? The figure was 2k .Dan sent me a new quote for $15,832 total. We made an appointment for 12/11/17. Where I reiterated exactly what I wanted done. Now "Re-prioritized" after Dan’s inspection report. 1) Replace all rotten wood and *“sister” any joists that showed any weakness at all. 2) Level my floors, and stop all the squeaks. 3) Kill the mold. 4) Encapsulate, and “waterproof”, so I never need worry again. Dan’s more than cheerful reply? “WE CAN DO ALL OF THAT”! As Dan began to write the contract details, I didn’t see what was discussed. He said he had to “Itemize the material” per company policy. Okay, I saw mold remediation written. I saw pipe, gravel, sump pump, install electrical outlet. I saw replace ¾ plywood, 4x8 posts, (Assumed to replace rotten wood okay) I saw sister joists, adjust & level floors, okay. All “sounds right”, doesn’t it? Dan left very happy with a deposit of $3958. Tuesday January 16th. Apparently, Dan had missed the heat & air system which was (Big as a cow) smack in the middle of where supports needed to be placed. He returned with a heat & air guy who proposed to move the equipment 3 feet to either the left or the right. Only it would cost me near 4k and (the fun part) his guy couldn’t guarantee it would work after all was said and done! Eventually, "Dan’s mistake" ended up costing "Me" $5800 More for new system when the old one still worked fine ! Job Finally Finished End of February 2018, After countless delays Kevin Sanders (Owner) had to personally go under the house and work to get the job done, and left with final check for $11,874.00. Fast forward: When my flooring contractor comes for installation, in 2 places he literally “pushes his hand right through the Sub-Floor”! He says not the worst of it, and asks me to follow him. I grab my cane & follow him outside. He opens the crawlspace hatch and climbs in. I said I couldn’t follow. (Previously mentioned stroke) He told me to stay there. He stepped just behind the hatch reached up & showed me a fistful of “Crumbled Wood”. He said “This is what Your House is Sitting On”! (Video Link) [*** Link removed ***] “PANIC“! I couldn’t believe it I called Otter Owner Kevin Sanders. His response? “That Wasn’t in your Contract”! WHAT? I collapsed, “I couldn't Breathe”! Fearing another stroke, I ended up in the ER!. Follow up phone calls were intercepted by Kevin's Office asst. He instructed her to tell me to call his lawyer instead. Response from the owner: We take your concerns very seriously and attempted to discuss this issue with you when it was brought to our attention. Unfortunately, we felt it was in your best interest to defer to a third party and those attempts to resolve and communicate have failed because you will not return his calls. RE-Otter Response: The "THIRD PARTY" Otter's response referred to is "Otters Lawyer". REALLY?? “I” should call "YOUR" Lawyer for "MY" best interest? "YOU PEOPLE "ASTOUND ME”! NOTE: I had to edit my original post (Below) to respond."

"Chuck Allen the owner was wonderful. He was prompt, came next day, very careful of house, got the entire spill up. No more salted caramel coffee smell. Would definitely recommend him to anyone and certainly use him again. Thanks Chuck?"

Specializing in the hauling and grading industry for over 20 years in Hickory, North Carolina, and the surrounding areas. We are locally owned and operated, striving to personally meet all of your needs and ensure complete customer satisfaction. Our highly trained staff and variety of equipment allows us to adapt to a multitude of projects within the hauling and grading industry. There is no job too big or too small. Additional email - dickinsonhaul@embarqmail.com.