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"I was referred to Columbia Heating and Cooling through NW Natural. My furnace randomly stopped working (later found out it was because of a squirrel...) during some of the coldest nights we've had so far this winter. The tech showed up ahead of the scheduled time and was able to fix my furnace within 30 minutes. No complaints, and glad to have heat again."

"I called Columbia NW Heating & Cooling on Monday morning, and spoke with Blake. By 2pm that same day, Dave was at my home with a quote for my new furnace. I spoke with Andrea who schedules installation and by Saturday I had a new furnace installed by Ivan. I'm telling you I have never been happier with a company regarding efficiency and their friendliness & professionalism. I would recommend them to anyone & everyone that needs the services they provide. They keep in touch via phone and follow up with text and emails. As a matter of fact, I will be calling them next year for duct cleaning. Thank you for providing such excellent customer service from the 1st call, to the finished installation...all within 1 week. You cannot go wrong choosing this company. Many thanks!"

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It went great. Installation required two days. The installers were professional and cleaned up well after themselves. The upstairs in our house has only one vent, which is insufficient to keep it cool in the summer. Oregon Heating and Air Conditioning (OHAC) suggested sealing that vent and installing a ductless unit, which would be capable of keeping the upstairs cool in the summer. The old primary unit needed to be replaced, and OHAC suggested a variable speed unit to replace the old fixed speed unit. Everything got installed on schedule and they cleaned up after themselves nicely. The new ductless unit required pipes & wires to run down the outside of the house, and they hid them with a  cover which looked good. The new primary unit is much quieter than the old unit, and both new units are keeping the house cool in this hot weather. They should provide a 40% savings in electrical use as well.

The only hiccup was the new thermostat. It behaved strangely, and rather than spend time diagnosing the problem OHAC sent a technician out to replace it right away. The new units are so efficient they qualify for tax credits and rebates. OHAC completed all the paperwork and registered them with the manufacturers, so all we had to do was file the papers. This reduced the overall cost of the new equipment, which was great.

We've been using OHAC to maintain our old heat pump for many years and were always happy with their service and pricing. This experience was consistent with that history.

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"I really appreciate the responsiveness and punctuality of the crew from Revival Energy. Brett was a great sales rep and did an excellent job reviewing the process prior to booking. Every time I contacted them, they were quick to respond and that is so appreciated. Their crew also showed up on time and did a nice job with the install. To date, the AC unit is working great, and we are excited to have it. The only reason I cannot give Revival an excellent rating is because their technician who installed the unit broke my NEST thermostat. The thermostat worked great (nearly 6 months) until after it was removed and reinstalled by Revival's team. The installer simply put the thermostat back up (it was clearly broken) and left it there without informing me it was damaged in any way. I discovered it later that evening when the battery backup on the NEST ran down and the thermostat no longer worked. When I called the Revival team to discuss the issue, they quickly sent a tech back out to look at the thermostat. Unfortunately, his only excuse was that the Thermostat was "defective." Revival would take NO responsibility for mishandling the thermostat and told me it was my problem to take care of. It has been nearly two weeks since the install, and after being told to figure out what to do with the $250.00 thermostat on my own (which they broke) still no one has reached out to me to see if I was able to solve the problem, etc. I find it suspect that their responsiveness and customer care is excellent until a problem arises, and then nothing. I completely understand that accidents happen and in most cases I find myself to be quite reasonable. In this case, however, the technician should have informed me and his supervisor that the thermostat was "defective" or broken - if that was indeed the case - at the time he went to reinstall it. Instead he attempted to cover his mistake and hope that no one would notice. His actions indicated that there was some fault associated with his handling of the thermostat; and therefore, I believe it should have been Revival's responsibility to replace it."

"I've worked with Evergreen since we purchased our home in 2020. They've done a multitude of projects for us, the most recent being installing an entirely new HVAC system (two units inside and out). They are on time, friendly, courteous, and very professional. They even put up with our rather high-strung little poodle. We had multiple companies bid our job, and we chose Evergreen both because we knew they would do a good job and stand behind their products. We also knew they would be great folks to have in our home doing work. It's never easy when contractors are in your living space, but they make it as pleasant as it can be. Thanks to Shaun and his team for doing such a great job for us, many times over!"

"Home Pro Heating and Air did an excellent job fixing my A/C. From the moment I called, they were professional, responsive, and straightforward. The technician arrived on time, diagnosed the issue quickly, and explained everything in a way I could understand. The repair was done efficiently, and my air conditioning has been running perfectly ever since. Their pricing was fair, and the level of service was outstanding. It’s rare to find a company that’s both honest and highly skilled, but Home Pro proved to be both. I’m extremely satisfied and would absolutely recommend them to anyone needing HVAC work."

"Zach was very professional and gave us such a great deal. This us his work done. It's installed and just happy to have him do the work and we will call him for any other work needed for upkeep or other plumming. We will also recommend him to others."

"They were prompt, efficient and did fantastic work. They were professional and cleaned up when done including removing the old equipment. From the time I first called to the installation took 3 weeks. I got a fantastic product for a reasonable price and it works so well. I highly recommend this company and Mark."

"The technician did a good job."

"Eric was prompt and professional and fixed our plumbing issues including installing a new faucet. We would absolutely hire NW Sundance Services again and weâ d request Eric be the one to help us."