Get matched with top mirrors installers and replacers in Holly Springs, NC

"It has worked out so well for me and my family. And yeah, please do it all day. Please let me know if I can help. Please let me know when I get home, and I will be home in the next few days. Please let me know when I can get you. Please let me know when I get back. Please let me know if I need anything else. Please let me know if I can get you a text or text me or text or call me when I can."

"He has helped me install and hang art, and also assembled some furniture. He is lovely and he cares."

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This is an update on my prior review below regarding the concerned issues that I had.  Having no choice but to write the first review, apparently helped him to understand my position and hopefully made him realize the importance of good customer service.  Being said, Gregory responded on my review that he was willing to come back out and resolve things.  I was happy to email him to work out a convenient time to come back and try to make things right.  I'm happy to say that his cooperation was great and the job looks so much better.  I can now post the nice job that he did and would recommend his services.  Thank you again, Gregory, for coming back two more times to make things more functional and a nice appearance.   

D.Christman

Due to the tile walls being a little off, as far as alignment, this caused some issues with the glass door not fitting properly.  The gaps on each side were too wide and wasn't straight at the top of the door.  They came back and tried to re-align things.  I looked at the door and things were much better, but the door would not stay open when you would swing it inside the shower or outside the shower.  He said this was the best he could do, so I told him I didn't like that, but agreed to finish paying the balance on the bill.  I felt like the whole enclosure needed to be revamped or something to make it right.  As I began to clean up things in the master bath, I was wiping down the shower and glass and noticed this plastic piece that was wedged up on one side of my framing at the top, between glass and frame.  Then I saw where they used silicone to push one of the front glasses outward at the top of the framing, so it would line up with my shower door.  There was also a strip of hard clear plastic stuck up under the plastic piece where the door is attached at the bottom.  It created a popping noise everytime you would swing the door back and forth.  I tried calling the guy the same day, texting him, and emailing him regarding these things that he didn't point out to me at the completion of the job.  I tried to reach him several times, even left a voice message.  I have not had one response from him, so I'm real disappointed in him and the fact that I was kind enough to pay him, but also knew that he would stand by his work, as I was told from the beginning.  Yes, I found him right here on Angie's List, so I'm not so sure I could recommend this company to anyone.  If you can't return calls to good honest customers and want to make things right, then you don't need to be listed here on Angie's List.  No doubt, this guy knew he didn't tell me about these things so NO,  I do not like anything in my home being "rigged" up, as you could say.  It's just a tacky job.  So, here it is July 14th and I still have no response.  I am really disappointed with this company.

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"Alex did excellent work on two projects at our home. He replaced wood fascia boards to the roof. Alex began our master bathroom remodeling project by removing the vanity, whirlpool tub, shower, floor tiles, wall mirror, and commode. He built a half shower wall, and other wood modifications. Alex provides high quality work and we will definitely hire him for future projects."

"Matthew is awesome. I absolutely recommend him to everyone. He is very professional, sweet and kind. Thank you Matthew."

Sun Escape is based on quality customer service, exceptional product knowledge and extreme pride in our installations. We offer free solar, Decorative, residential, commercial and automotive tinting on-site. Referrals are our biggest source of new customers, so Angie’s list customers can expect a 10% discount for mentioning this site! \nAs a client you are our #1 priority our 100% satisfaction guarantee we know you will love the film and installation! We want to earn your business, form a relationship with you that inspires confidence and satisfaction. That’s one of the key principals of our company. We know the products, technologies, and benefits of our films and others. We back it up with industry best warranties, the best product demonstrations, and a focused customer service. See for yourself how our Window Films compare to some of the most popular and well-known products on the market. Take the Sun Escape Challenge and have a sample of our Window Film installed next to a competing brand and then ask yourself; "Which window film performs and makes my home, business or Autos look its very best?" We dare you to compare.

"Jose was very efficient and professional in providing a prompt estimate which was much more reasonable than any of the other estimates I received. He and his team showed up on time to start the job. The estimate was for painting the outside trim and doors of my double story brick house. Soon after they started the job they pointed out that the grime and mould on the gutters would compromise the appearance of my house once the trim had been painted and they volunteered to hand clean the gutters at no extra charge, which they did! They used high quality Sherwin Williams paint which included a mould inhibitor. Their paint work was very careful and thorough, and they were careful to remove any peeling paint, and prime those areas before applying the finish coat. They worked hard all day and finished on time. They were careful to clean the site before they departed at the end of the day. I will definitely use them again, and recommend them to friends and neighbors! Thank you Jose and team for an excellent job at a reasonable price!
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"Everything went great. Perfect install and quick."

"The salesman was personable, and easy to work with. However, after the work began, we contacted him, and he did not return the call. He called the President of the company to deal with our concerns. The work actually took three days. One the first day, the technicians came promply and worked dilligently. They ran into some problems, but corrected those, and continued. One of the handrails did not arrive (it was not ordered), but they promised it would come the next day. The second day, they arrived promply, however, the weather took a turn, and we offered to let them leave around lunch to avoid the accumulating snow. They did bring the handrail, that was not ordered (however, it turned out to be chrome, not brushed nickel). They left, promising they would return by 8:00 the next (Sat) morning. When they had not arrived by 9:30, we called the salesman to inquire about the technicians, concerned that they had had bad luck in the weather situation of the preceding day. We left a voice mail, and we did not hear back from him. This is when he chose not to call us back, but instead called the President. The technicians arrived, concerned that we were upset, and we assured them that we were simply concerned about their safety. They completed the job that afternoon.
We were asked to fill out a survey, and submit and add questions/comments to the company. We did complete the survey, conveying questions that we had. Some areas needed to be caulked (that were missed), and we wanted to know where we could get the caulk to match what Luxury Bath used. We never received a response.
When all said and done, we love the walk-in shower and were very impressed with the installers. Not so much so with the company. We have yet to hear anything further from them, since the walk-in shower was installed.
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"I used to be in business, building and repairing greenhouses, but no longer am. Occasionally I get calls for service, and I spoke with you in order that I might refer such calls to your company. I did not actually need or use any service--just wanted to be able to advise those who call me. Will be glad to do so. Thanks"