Get matched with top water heater repair or service pros in Hollywood, CA

"My current 10-year 7-month-old water heater from Bradford White developed some issues with the control panel. The cost of repairing the control panel versus a new water heater was a no-brainer. We opted for a new water heater and the service we received from Sam R, a technician for the Water Heater Company was outstanding. He is so meticulous in getting everything done correctly. He kept the work area clean and kept me well-informed on what needed to be done as he worked. I would highly recommend this company. I included the images of the old unit in the process of being removed and the finished project."

"The repair guy came within the estimated time and resolved my water heater issue, no charge."

"Perfectly. They cleaned everything up, explained how the system worked and how often it needs attention, and hauled away the old hot water heater. They arrived on time, worked steadily, and finished before dinner time."

"The gents from Burris were excellent. When I called to have them check our water heater and furnace, they were very responsive. I was concerned that they might not be able to make it out the same day as I was calling in the later part of the afternoon, but they said that they could come that day at 3:30pm. Needless to say, at 3:30 on the dot, they were pulling up to our driveway. That in itself is impressive! They greeted me courteously, didn't chitchat or waste time, but went straight to work checking on the water heater (which had gotten wet during our last big rain), and soon diagnosed the problem. The burner had water in it. Since I was not over their shoulder watching, they certainly could have said I needed a new burner assembly, a new thermocouple, valve control unit, or all three (since those got wet as well) - all of which would have made them more money in parts and labor. Instead, they dumped the water, cleaned and dried out the burner, and got us going again. They even let us know that there might be a future issue with the ignitor, but that as it dried out, it would probably work just fine (they could have just charged us to replace it when it didn't necessarily need to be). They were ethical, actually did troubleshooting to fix the problem instead of simply replacing parts, and ended up charging very reasonably for their labor. They looked at the furnace as well, said they couldn't really get to a thorough exam right away, but contacted one of their associates who could. They went above and beyond in doing so. They could easily have said they needed to come back later - thus saving the job for themselves. Instead, they got us together with someone else, even though it cost them the $$ they would have gotten by keeping that job for themselves. They showed they were more concerned with making sure the customer got what they needed instead of keeping the money and the job. THIS is how a company gets repeat business! I highly recommend Burris Brothers, and will use them again for future plumbing and heating needs."

"Serviceman Kenny checked old heater made a recommendation, he even noticed it was still under warranty. He took it back for me, brought new unit to install. Juan and Kenny made a great team. Honest knowledgeable men I would recommend to anyone needing a plumber."

"Sev and Carlos came to the rescue when our old water heater failed. They arrived on time, installed the new tankless heater promptly, and made sure everything was flowing again before leaving. Fantastic customer service! Highly recommend!"

"Victor from L.A. Plumbing Pros came out Jan. 28 to start my water heater. He was here within a half hour of his call. He gave me a ball park price over the phone for doing the job but told me when he got here he did not realize I was within a couple of blocks of the Altadena fire. He said there is no charge. He was very gracious and kind and I am so grateful to him. He got the water heater to work in just a couple of minutes. Thanks again Victor."

"My family recently moved Fresno. When we lived in LA we hired Johns Plumbing to install a new water heater. It was 40 gallon Bradford White water heater. John gave a free estimate first. Then his team installed water heater. Victor and his helper worked fast and accurate. We highly recomend Johns plumbing"

"I had a water heater replaced & they had to clear out the overflow piping cuz it was not draining. Turns out the outlet was outside buried in a planter, but they found it and fixed it. Great work, thank u."

"Good bid price but warrant was only 6 years on water heater and 1 year on labor. I got a 10 year on water heater and labor !"