Get matched with top water heater repair or service pros in Hollywood, CA

"My current 10-year 7-month-old water heater from Bradford White developed some issues with the control panel. The cost of repairing the control panel versus a new water heater was a no-brainer. We opted for a new water heater and the service we received from Sam R, a technician for the Water Heater Company was outstanding. He is so meticulous in getting everything done correctly. He kept the work area clean and kept me well-informed on what needed to be done as he worked. I would highly recommend this company. I included the images of the old unit in the process of being removed and the finished project."

"The repair guy came within the estimated time and resolved my water heater issue, no charge."

"Perfectly. They cleaned everything up, explained how the system worked and how often it needs attention, and hauled away the old hot water heater. They arrived on time, worked steadily, and finished before dinner time."

"The gents from Burris were excellent. When I called to have them check our water heater and furnace, they were very responsive. I was concerned that they might not be able to make it out the same day as I was calling in the later part of the afternoon, but they said that they could come that day at 3:30pm. Needless to say, at 3:30 on the dot, they were pulling up to our driveway. That in itself is impressive! They greeted me courteously, didn't chitchat or waste time, but went straight to work checking on the water heater (which had gotten wet during our last big rain), and soon diagnosed the problem. The burner had water in it. Since I was not over their shoulder watching, they certainly could have said I needed a new burner assembly, a new thermocouple, valve control unit, or all three (since those got wet as well) - all of which would have made them more money in parts and labor. Instead, they dumped the water, cleaned and dried out the burner, and got us going again. They even let us know that there might be a future issue with the ignitor, but that as it dried out, it would probably work just fine (they could have just charged us to replace it when it didn't necessarily need to be). They were ethical, actually did troubleshooting to fix the problem instead of simply replacing parts, and ended up charging very reasonably for their labor. They looked at the furnace as well, said they couldn't really get to a thorough exam right away, but contacted one of their associates who could. They went above and beyond in doing so. They could easily have said they needed to come back later - thus saving the job for themselves. Instead, they got us together with someone else, even though it cost them the $$ they would have gotten by keeping that job for themselves. They showed they were more concerned with making sure the customer got what they needed instead of keeping the money and the job. THIS is how a company gets repeat business! I highly recommend Burris Brothers, and will use them again for future plumbing and heating needs."

"Serviceman Kenny checked old heater made a recommendation, he even noticed it was still under warranty. He took it back for me, brought new unit to install. Juan and Kenny made a great team. Honest knowledgeable men I would recommend to anyone needing a plumber."

"Leon Plumbing was able to repair our tankless water heater, where two other plumbing companies couldn't. Sev was awesome about pinpointing the problem and explaining in detail the solution. He even followed up a few days later to check in."

"Victor was awesome. You felt very comfortable with him. . He worked on replacing my water heater, finished and took away the old one. He's a Keeper for plumbers. Thank You Victor!"

"John's plumbing pointed out that, for not much more money than a regular water heater, that I could get a tankless water heater and save on monthly gas bills. They were right. I am saving about 40 % on the gas bill for the water heater because the only water heated is the water I need. I purchased a Navian Tankless 240 unit which has a top rating on Consumer Report."

"Fast and great workmanship. Our water heater died and it was an emergency to get it fixed. Within 12 hours the problem was gone.."

"Good bid price but warrant was only 6 years on water heater and 1 year on labor. I got a 10 year on water heater and labor !"