Get matched with top central a/c service or repairers in Hollywood, MD

"I hired them to diagnose water heater issues. The first tech sent missed an electrical issue and I ended up replacing the heater. The cost to do that on a weekend as an emergency service was not bad. When the replaced water heater still had issues, they dispatched another tech at no additional charge, found the root of the problem, and I was able to get that repaired. I called their office with concerns about the necessity of replacing the heater and they actively worked to address the issue to my satisfaction. I have engaged them for maintenance services for the next two years. I would recommend them, and suggest that you review what was done during any diagnostic service to see if you agree it makes sense before proceeding."

"I found this firm on AL and based on the ratings, I hired them to do an annual service check-up on my heat pump. The technician arrived promptly on the date and time we set up. He was thorough, knowledgeable, friendly and professional. I asked him to clean a dusty wall grate and he did it without complaint or additional charge. And $69.95 is more than reasonable for this work. I will definitely use McCrea to service my heat pump from now on."

"Steve came out and fixed my a/c when another company was telling me it needed to be replaced. Great customer service and very knowledgeable. Thanks!"

"It was pricy, but it was good service. Well, that's hard to say because it's all expensive, as oppose to any other air conditioning company, it's about the same, just too much money in general."

"It went well. We will use his services again, if necessary."

"They're actually quite good. They're not the cheapest. It's a family-owned business and I believe it was the daughter who assisted me on that evening and while my car was being worked on, she actually drove me to the mall so that my daughter and I could shop while my car was being repaired and that's why I say the service is excellent. This was my first experience with them."

"The Technician was very professional,competent and responsive.
The company shows business hours 24/7. However, the customer support of the company after regular business hours is managed by a third party "answering service" who then relays customers' requests/ orders to the company's point of contact. I found it a little cumbersome to coordinate call through the third party answering service and there was an unnecessary lapse of conveying my request on time. However, for the most part, my experience with the company's direct customer support was without follies.
Being a small to medium size business, I wouldn't hold any experience as negative against the company. However, it will be better if they could manage their own calls answering service so that the orders can be processed within a reasonable timeline, specially for emergency services (e.g., no heating during freezing winter).
On my request, the technician gave me an informal pricing estimate for the replacement of the system which I needed.
At this time, they are within my top two prospective contractors for the final project of replacing the HVAC system.
I would strongly recommend them to other consumers looking for reliable, competitively priced, skilled professional company when considering heating/ cooling work.
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"Michael arrived exactly on time and took me to sign a lease on my new apartment, stopping twice along the way so I could buy a money order for the security deposit.  He had memorized directions to the new place, which were complicated - we had no problems finding the place and he got me there right on time.  Picking out my apartment and signing the lease took much longer than expected and he waited patiently for over an hour and a half.  He then brought me home.  This was the second time I had used his service and I was just as pleased the second time as the first.  I had to reschedule twice and he was very pleasant about it - in fact he was very pleasant and professional in all our interactions. Even though it took longer than expected and even though I had to reschedule twice, he did not charge me extra.   I would highly recommend him and will use him in the future.
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"Great job. Staff was very knowledgeable and professional. Provided photos of the work done, so I didn't have to crawl under the house to check it out. I would not hesitate to recommend this company."

"I was out of water and they were able to restore my water in a very timely manner. Very friendly and professional. Would hire again if I need there service in the future"