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"I cannot praise this company enough. The cost was a little higher than I anticipated, but I think it was well worth it. We woke up on a Saturday to a bathroom sink full of water and overflowing onto our floor. Turning off the water did nothing. Matthew from JD Precision came out that afternoon and immediately knew that it was due to our A/C condensation not properly draining. He drained the water, cleaned the drain pipes, and gave us tips on how to prevent it happening in the future. He then looked at a couple of other issues for us that we had been planning to get a contractor out for. He could have easily "taken us for a ride" on a couple of them, but he was totally straightforward and honest about what he saw and told us we could wait on repairs (and, save our money!). THEN, as he was leaving (and we had already gone inside), he went and checked our septic system for us. We had told him that our septic sprinklers had been going off a ridiculous number of times a day but that our maintenance company had told us everything looked fine. It took him less than one minute to find a hose that was not properly attached to the aerator pump. He obviously had no obligation to go out of his way to go look at our septic system - the fact that he did was just so kind. He then sent someone else out to take a look at what appeared to be water damage on our ceiling to be sure we didn't have a leak somewhere. That gentleman (who was also extremely polite and knowledgeable) took one look and said we are totally fine. Again, completely honest. We have some toilets to replace and a few other plumbing issues to address, and I will absolutely be hiring JD Precision again. I absolutely recommend them!!"

Anna I on June 2020

Since 1992, JD Precision Plumbing Services has been serving The Woodlands, TX and it’s surrounding areas in all of its plumbing needs. If you are looking for dependable, honest and hardworking technicians we are the plumbers for you. Call us now to schedule an appointment!

"I cannot praise this company enough. The cost was a little higher than I anticipated, but I think it was well worth it. We woke up on a Saturday to a bathroom sink full of water and overflowing onto our floor. Turning off the water did nothing. Matthew from JD Precision came out that afternoon and immediately knew that it was due to our A/C condensation not properly draining. He drained the water, cleaned the drain pipes, and gave us tips on how to prevent it happening in the future. He then looked at a couple of other issues for us that we had been planning to get a contractor out for. He could have easily "taken us for a ride" on a couple of them, but he was totally straightforward and honest about what he saw and told us we could wait on repairs (and, save our money!). THEN, as he was leaving (and we had already gone inside), he went and checked our septic system for us. We had told him that our septic sprinklers had been going off a ridiculous number of times a day but that our maintenance company had told us everything looked fine. It took him less than one minute to find a hose that was not properly attached to the aerator pump. He obviously had no obligation to go out of his way to go look at our septic system - the fact that he did was just so kind. He then sent someone else out to take a look at what appeared to be water damage on our ceiling to be sure we didn't have a leak somewhere. That gentleman (who was also extremely polite and knowledgeable) took one look and said we are totally fine. Again, completely honest. We have some toilets to replace and a few other plumbing issues to address, and I will absolutely be hiring JD Precision again. I absolutely recommend them!!"

Anna I on June 2020


A PLUS REPIPES

5.00(
2
)
Approved Pro

A PLUS REPIPES

5.00(
2
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
113 local quotes requested

Our mission is to be a plumber that brings back the personal touch with our customers. We will build a relationship that will last a lifetime once you see our quality work. We're passionate about delivering an exceptional experience. When you hire us, you're hiring a team of professionals who are trained and skilled to deliver lasting value to your home. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!

"$850.00 when all other plumbing companies were charging covid rates above $1500.00."

Jason M on February 2025

Our mission is to be a plumber that brings back the personal touch with our customers. We will build a relationship that will last a lifetime once you see our quality work. We're passionate about delivering an exceptional experience. When you hire us, you're hiring a team of professionals who are trained and skilled to deliver lasting value to your home. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!

"$850.00 when all other plumbing companies were charging covid rates above $1500.00."

Jason M on February 2025


Avatar for Jostan Plumbing Services LLC

Jostan Plumbing Services LLC

Based In
5.00(
6
)
Approved Pro

Jostan Plumbing Services LLC

Based In
5.00(
6
)
Approved Pro
Super Service Award
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
101 local quotes requested

We have the experience and dedication to get the job done right! Specializing in plumbing services; We guarantee your satisfaction, and we won't leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click for your FREE estimate today!

"Promptly communicated and arrived right away. Friendly and knowledgeable plumber."

Robert M on October 2025

We have the experience and dedication to get the job done right! Specializing in plumbing services; We guarantee your satisfaction, and we won't leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click for your FREE estimate today!

"Promptly communicated and arrived right away. Friendly and knowledgeable plumber."

Robert M on October 2025


Avatar for TEXAS QUALITY PLUMBING, LLC

TEXAS QUALITY PLUMBING, LLC

10814 Woodedge Drive
4.47(
53
)
Approved Pro

TEXAS QUALITY PLUMBING, LLC

10814 Woodedge Drive
4.47(
53
)
Approved Pro
Customers say: Quick response
111 local quotes requested
18 years of experience

Texas Quality Plumbing has been in business for over 10 years. We have 15 well trained employees in our company so we can make sure when one of our experts go out to your home you are well taken care of. We are licensed and insured. We also give you a straight forward price. So before we start any job you will know what your price is exactly. When one of our trained professional gets to your home he will thoroughly evaluate the problem and give you a solution.

"Cedric quickly diagnosed the faucet issue and attempted to repair it. After determining that it was unrepairable, he ordered a brush nickel faucet that matches our kitchen sink. He suggested that we join the Home Protection Plan for service savings. Cedric is courteous, knowledgeable, and professional."

Dave F on September 2025

Texas Quality Plumbing has been in business for over 10 years. We have 15 well trained employees in our company so we can make sure when one of our experts go out to your home you are well taken care of. We are licensed and insured. We also give you a straight forward price. So before we start any job you will know what your price is exactly. When one of our trained professional gets to your home he will thoroughly evaluate the problem and give you a solution.

"Cedric quickly diagnosed the faucet issue and attempted to repair it. After determining that it was unrepairable, he ordered a brush nickel faucet that matches our kitchen sink. He suggested that we join the Home Protection Plan for service savings. Cedric is courteous, knowledgeable, and professional."

Dave F on September 2025


Avatar for Pipe Doctors

Pipe Doctors

4727 Glenvillage St
4.91(
22
)
Approved Pro

Pipe Doctors

4727 Glenvillage St
4.91(
22
)
Approved Pro
Customers say: Quick response
Recommended by 90% of Angi customers
Recommended by 90% of HomeAdvisor customers
75 local quotes requested

When it comes to plumbing repairs, we're at the top of our game - from small clogging issues to full sewer line repairs and replacements. We offer emergency services, up-front guaranteed estimates so that you're not stuck at the end of the job with surprise add-ons. We specialize in not only fixing the problem, but preventing future emergencies as well! We can help with any main line sewer water service repairs, cracked and broken pipe repairs, toilet repairs and installations, water heater installation and services and faucet installations.

"Professional and efficient, couldn’t ask for better and will hire them again "

Patrick H on October 2025

When it comes to plumbing repairs, we're at the top of our game - from small clogging issues to full sewer line repairs and replacements. We offer emergency services, up-front guaranteed estimates so that you're not stuck at the end of the job with surprise add-ons. We specialize in not only fixing the problem, but preventing future emergencies as well! We can help with any main line sewer water service repairs, cracked and broken pipe repairs, toilet repairs and installations, water heater installation and services and faucet installations.

"Professional and efficient, couldn’t ask for better and will hire them again "

Patrick H on October 2025


Avatar for Seek Design & Renovation

Seek Design & Renovation

3120 Southwest Fwy
4.66(
156
)
Approved Pro

Seek Design & Renovation

3120 Southwest Fwy
4.66(
156
)
Approved Pro
Customers say: Quality work
Recommended by 90% of Angi customers
Recommended by 90% of HomeAdvisor customers
416 local quotes requested

Seek Design & Renovation is an award-winning remodeling company known for delivering beautifully crafted, design-driven home transformations. With over 45 years of combined experience in construction, architecture, and interiors, our dedicated team brings both creativity and precision to every project. Our in-house team includes a seasoned custom home builder and a professional designer, allowing us to manage every detail—from vision and planning to construction and finish—with seamless coordination and exceptional care. Whether updating a kitchen, reimagining a bathroom, or undertaking a full-home renovation, we approach each project with a commitment to excellence and a deep respect for your home. We offer complimentary, itemized estimates, are fully insured for your protection, and provide a one-year warranty on all work. Our reputation is built on craftsmanship, transparency, and trust—reflected in our five-star rating with the Better Business Bureau, multiple Angi Super Service Awards, and recognition as a Best of Houzz recipient. At Seek Design & Renovation, we don’t just remodel spaces—we thoughtfully reimagine them to reflect the way you want to live.

"Lyric at Seek Design is very easy to work with and very conscientious. She ensured that our powder room remodel went smoothly and efficiently. She makes very good and helpful recommendations. We look forward to working with her when we update our kitchen."

Catherine B on October 2025

Seek Design & Renovation is an award-winning remodeling company known for delivering beautifully crafted, design-driven home transformations. With over 45 years of combined experience in construction, architecture, and interiors, our dedicated team brings both creativity and precision to every project. Our in-house team includes a seasoned custom home builder and a professional designer, allowing us to manage every detail—from vision and planning to construction and finish—with seamless coordination and exceptional care. Whether updating a kitchen, reimagining a bathroom, or undertaking a full-home renovation, we approach each project with a commitment to excellence and a deep respect for your home. We offer complimentary, itemized estimates, are fully insured for your protection, and provide a one-year warranty on all work. Our reputation is built on craftsmanship, transparency, and trust—reflected in our five-star rating with the Better Business Bureau, multiple Angi Super Service Awards, and recognition as a Best of Houzz recipient. At Seek Design & Renovation, we don’t just remodel spaces—we thoughtfully reimagine them to reflect the way you want to live.

"Lyric at Seek Design is very easy to work with and very conscientious. She ensured that our powder room remodel went smoothly and efficiently. She makes very good and helpful recommendations. We look forward to working with her when we update our kitchen."

Catherine B on October 2025


Avatar for Tech Art Home Remodeling

Tech Art Home Remodeling

6515 Grand Haven Dr
4.83(
12
)
Approved Pro

Tech Art Home Remodeling

6515 Grand Haven Dr
4.83(
12
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
454 local quotes requested

High quality low cost company with 5 year warranty on all work. We are customer oriented and your dreams is high on our priority to achieve. Licensed and insured to give you what others say "best contractor I have ever had"

"Gary and his team were excellent. They communicated well every step of the way, were timely and efficient. The work performed exceeded my expectations, the preparation, ideas, and help with selecting materials was exceptional. Gary provided excellent advice and Julian carried out professional work and quality."

Christina H on October 2024

High quality low cost company with 5 year warranty on all work. We are customer oriented and your dreams is high on our priority to achieve. Licensed and insured to give you what others say "best contractor I have ever had"

"Gary and his team were excellent. They communicated well every step of the way, were timely and efficient. The work performed exceeded my expectations, the preparation, ideas, and help with selecting materials was exceptional. Gary provided excellent advice and Julian carried out professional work and quality."

Christina H on October 2024


Avatar for OnCall Home Services

OnCall Home Services

12593 Research Blvd
4.35(
710
)
Approved Pro

OnCall Home Services

12593 Research Blvd
4.35(
710
)
Approved Pro
Customers say: Super punctual
696 local quotes requested
27 years of experience

With over 20 years of experience servicing the Austin area, we strive to provide a wide array of high quality, affordable services. We offer home repair, remodeling, make-readies, custom interior and exterior paint, and many other services. Currently, we have five employees, and use professional and licensed subcontractors. ***We offer free estimates, price matching, flexible payment and financing available as well as.*** Call us today for your home repair and remodeling needs! **$500 minimum for labor on Service Calls**

"They did a great job at replacing my roof. Quality of work was great. They also did a great job of cleaning up after."

Brandon H on September 2025

With over 20 years of experience servicing the Austin area, we strive to provide a wide array of high quality, affordable services. We offer home repair, remodeling, make-readies, custom interior and exterior paint, and many other services. Currently, we have five employees, and use professional and licensed subcontractors. ***We offer free estimates, price matching, flexible payment and financing available as well as.*** Call us today for your home repair and remodeling needs! **$500 minimum for labor on Service Calls**

"They did a great job at replacing my roof. Quality of work was great. They also did a great job of cleaning up after."

Brandon H on September 2025


Avatar for PAR Construction

PAR Construction

205 South Iowa Avenue
4.58(
146
)
Approved Pro

PAR Construction

205 South Iowa Avenue
4.58(
146
)
Approved Pro
Customers say: True professional
523 local quotes requested
24 years of experience

www.PARCONTX.com Welcome to P.A.R. Construction! We are the leading Construction Company serving the Greater Houston Area and beyond. Our experienced team of contractors are skilled in all aspects of Construction, offering unparalleled quality and attention to detail. With over 20 years of experience, P.A.R. Construction provides top-notch services in residential Construction, including Insurance Claims At P.A.R. Construction, our customers are our top priority. Whether you're looking for an room addition to your home or an entire home renovation, we have the expertise to make your project a success. Our team of professionals will work closely with you throughout the entire project to ensure that your project is completed to your exact specifications. We specialize in seamless integration, kitchen & bathroom remodeling, additions, High-end remodeling, storm restoration and home services, making us the complete package for all your Construction needs. With competitive rates and a commitment to customer service, P.A.R. Construction is the perfect choice for all your Construction needs. Contact us today to schedule a free consultation and find out how we can help make your project a reality. P.A.R. Construction Office- 281.755.9741

"PAR Construction is the gold standard in my view, and I cannot recommend their services highly enough. To quickly summarize - I hired PAR construction, and you should too! PAR Construction transformed a confusing and inefficient floor layout in our 100-year-old house into a beautiful space that makes sense for our family. They completed the project on a reasonable timeline, despite a week of no electricity (thanks, Beryl), and the usual surprises that come into play when renovating an old house. We could not be more pleased with PAR Construction and highly recommend them to anyone looking for high-end renovation/construction work! Now, for more details: We hired PAR Construction to remodel our upstairs bedrooms/closets to provide a room for our three young kids. We interviewed a number of construction companies and ultimately hired PAR Construction because of their demonstrated track record of quality and communication. They delivered in every way, and then some! As soon as we put the initial deposit down, Adam and team submitted the plans for permitting approval, which can take some time. We were provided regular updates throughout the permitting process and Adam and team responded quickly to any follow-up requests from the folks at the permitting authorities. As soon as we got the all clear from permitting, Adam and his team (shout out to my guys Gabriel, Raph and Felix – miss y’all!) sprang into action and began work right away. They came and worked every weekday, and regularly on Saturdays as needed. They were kind, courteous and diligent in carrying out the project. It can certainly be awkward to have a group of seemingly random people in your house on a daily basis, but the PAR Construction team did a great job minimizing disruption and were mindful of keeping our home as orderly as possible. It got to the point that I looked forward to chatting with the team every morning before work and catching up at the end of the day. We had a great experience with each member of the PAR Construction team and I am confident in saying it doesn’t get any better than them! PAR Construction is not cheap, but the cost is excellent value for their top notch work. Like any construction project, there were some additional costs that came up as the project carried on (i.e., moving some 100 year old cast iron pipes that we didn’t know existed in order to make room for a new beam, etc.), but any potential added costs were communicated on a timely basis and we were given the option to accept or decline the updated work/cost. The original bid/scope of the project was meticulously laid out and PAR Construction stayed true to the cost of the original plans. As noted above, the perils of Hurricane Beryl tried to interrupt the progress on our home, but the PAR Construction team didn’t let that stop them. Even though we were without electricity for over a week, the team showed up every day and continued working to keep the project on schedule. In addition, we had a leak develop in a downstairs side room during the hurricane, and the PAR Construction team helped address the leak and replace/repair the components of the ceiling as needed. I am very thankful we had Adam and team to help address the issue promptly, before it turned into a bigger issue! Sure, you might find other companies that will give you cheaper bids for your project, but I am confident that PAR Construction will blow them out of the water in terms of quality of work and value for your money! Adam is an honest and genuinely kind person, and those qualities were extremely important to me in deciding to hire his team for work on our family home. My family and I are very pleased with the outcome of our project and look forward to hiring PAR Construction for additional work in the future."

Dan H on August 2024

www.PARCONTX.com Welcome to P.A.R. Construction! We are the leading Construction Company serving the Greater Houston Area and beyond. Our experienced team of contractors are skilled in all aspects of Construction, offering unparalleled quality and attention to detail. With over 20 years of experience, P.A.R. Construction provides top-notch services in residential Construction, including Insurance Claims At P.A.R. Construction, our customers are our top priority. Whether you're looking for an room addition to your home or an entire home renovation, we have the expertise to make your project a success. Our team of professionals will work closely with you throughout the entire project to ensure that your project is completed to your exact specifications. We specialize in seamless integration, kitchen & bathroom remodeling, additions, High-end remodeling, storm restoration and home services, making us the complete package for all your Construction needs. With competitive rates and a commitment to customer service, P.A.R. Construction is the perfect choice for all your Construction needs. Contact us today to schedule a free consultation and find out how we can help make your project a reality. P.A.R. Construction Office- 281.755.9741

"PAR Construction is the gold standard in my view, and I cannot recommend their services highly enough. To quickly summarize - I hired PAR construction, and you should too! PAR Construction transformed a confusing and inefficient floor layout in our 100-year-old house into a beautiful space that makes sense for our family. They completed the project on a reasonable timeline, despite a week of no electricity (thanks, Beryl), and the usual surprises that come into play when renovating an old house. We could not be more pleased with PAR Construction and highly recommend them to anyone looking for high-end renovation/construction work! Now, for more details: We hired PAR Construction to remodel our upstairs bedrooms/closets to provide a room for our three young kids. We interviewed a number of construction companies and ultimately hired PAR Construction because of their demonstrated track record of quality and communication. They delivered in every way, and then some! As soon as we put the initial deposit down, Adam and team submitted the plans for permitting approval, which can take some time. We were provided regular updates throughout the permitting process and Adam and team responded quickly to any follow-up requests from the folks at the permitting authorities. As soon as we got the all clear from permitting, Adam and his team (shout out to my guys Gabriel, Raph and Felix – miss y’all!) sprang into action and began work right away. They came and worked every weekday, and regularly on Saturdays as needed. They were kind, courteous and diligent in carrying out the project. It can certainly be awkward to have a group of seemingly random people in your house on a daily basis, but the PAR Construction team did a great job minimizing disruption and were mindful of keeping our home as orderly as possible. It got to the point that I looked forward to chatting with the team every morning before work and catching up at the end of the day. We had a great experience with each member of the PAR Construction team and I am confident in saying it doesn’t get any better than them! PAR Construction is not cheap, but the cost is excellent value for their top notch work. Like any construction project, there were some additional costs that came up as the project carried on (i.e., moving some 100 year old cast iron pipes that we didn’t know existed in order to make room for a new beam, etc.), but any potential added costs were communicated on a timely basis and we were given the option to accept or decline the updated work/cost. The original bid/scope of the project was meticulously laid out and PAR Construction stayed true to the cost of the original plans. As noted above, the perils of Hurricane Beryl tried to interrupt the progress on our home, but the PAR Construction team didn’t let that stop them. Even though we were without electricity for over a week, the team showed up every day and continued working to keep the project on schedule. In addition, we had a leak develop in a downstairs side room during the hurricane, and the PAR Construction team helped address the leak and replace/repair the components of the ceiling as needed. I am very thankful we had Adam and team to help address the issue promptly, before it turned into a bigger issue! Sure, you might find other companies that will give you cheaper bids for your project, but I am confident that PAR Construction will blow them out of the water in terms of quality of work and value for your money! Adam is an honest and genuinely kind person, and those qualities were extremely important to me in deciding to hire his team for work on our family home. My family and I are very pleased with the outcome of our project and look forward to hiring PAR Construction for additional work in the future."

Dan H on August 2024


Avatar for All Star Construction Inc

All Star Construction Inc

13110 T C Jester Blvd
4.08(
85
)
Approved Pro

All Star Construction Inc

13110 T C Jester Blvd
4.08(
85
)
Approved Pro
Customers say: Quality work
763 local quotes requested
45 years of experience

All Star Construction Inc is a third generation family owned business which has performed home improvements in the greater Houston area since 1979. We have been an accredited member of the Better Business Bureau since 1982. All Star is a residential design, build contractor. Not only are we a Houston remodeler, we also service Kingwood, Spring, Pearland, Sugarland, Katy and other surrounding areas. Over the years, All Star Construction, Inc. has earned an unequaled reputation and completed thousands of jobs. Our goal is to make you happy, while building solid, attractive projects for a fair price. We work honestly, ethically and take extra care to satisfy our customers. No anxiety needed! All Star delivers what it promises and stands behind it's warranties. We belong to several trade associations and subscribe to the codes of ethics and business practices of all of them.

"I'll state up front that the situation I had was complex and very plumbing heavy. It was basically correcting an install that was done against code 30 years ago by the original home owners. It was not an easy fix and required creativity. The PM was nice enough on the first visit, but should have had a plumber with him as I made this very clear in the initial contact that this was a plumbing heavy job. I showed him the issues, made my suggestions on what I thought could be done, but made it clear that I needed their expertise. When leaving he scheduled a follow up appointment for one week later where he would bring a plumber and a quote. (I was surprised a bit that he could bring a quote before the plumber came out, but they are the pros.) At this point I felt fairly good about the situation and looked forward to the follow up. Early the next week he contacted me with the suggestion the plumber had. I indicated that I didn't think this was the best solution due to the amount of excavation required in a yard with multiple large trees and a sprinkler system. I made an alternate suggestion, and he clearly didn't feel comfortable with it though he knew his plumber's suggestion would be more involved than originally thought. My understanding was that he was going to check with his plumber for more information and alternatives considering the excavation concerns. There was no indication that this would be a problem though I did hear something in his voice that made me wonder. Still, I had no reason to think there was an issue. In the mean time I sent him a couple of additional emails about the situation including an additional suggestion (with a video to hopefully give them more details so they wouldn't have to make a special trip) and a separate one indicating that I thought the original plumber's suggestion might not be the best, but should be quoted anyhow. I received no responses, but didn't expect one. Just providing information. On the day of the follow up appointment I waited 30m after the appt time and called AllStar when he hadn't arrived. They gave me the PM's cell and I called him to remind him we had an appt. Once I reached him, he basically indicated that he hadn't had time to get the quote done, that he'd had a busy week, that I had refused his original suggestion, etc. Via the list of excuses, he made it clear to me that he wasn't inclined to put any additional effort towards the quote. I told him they were excuses, that we're done, said thanks, and ended the call. I know that what was being requested was complex and would be tricky. If at any point he had said, "we can't do this type of job" or "I don't feel we can provide a solution you will be satisfied with" or anything of the sort that indicated they couldn't move forward, I wouldn't have been thrilled but I would have understood and appreciated the straight answer. Again, I would have understood as there was nothing cookie cutter or common about my situation. I'm not upset that they can't or won't do the job. I'm upset that they had an employee that made a conscious decision that it would be better to just not contact me at all and not show up to the appointment (aka blow me off) than to make a simple call or send me an email. It was unprofessional, unnecessary, and simply disrespectful. I've been in customer service for 30+ years. I know enough to understand the difference between an individual employee's behavior vs a company's culture. For their sake I hope it was the former, but I tend to believe it's the latter. That type of customer service starts to become common place when you aren't as hungry for business and can pick and choose at will. I've had multiple other providers I've worked with over the last month looking at my situation and many clearly indicated they couldn't help, or otherwise couldn't work on the job. This is the only one however that chose this particular path. That tells me all I need to know."

Paul S on April 2019

All Star Construction Inc is a third generation family owned business which has performed home improvements in the greater Houston area since 1979. We have been an accredited member of the Better Business Bureau since 1982. All Star is a residential design, build contractor. Not only are we a Houston remodeler, we also service Kingwood, Spring, Pearland, Sugarland, Katy and other surrounding areas. Over the years, All Star Construction, Inc. has earned an unequaled reputation and completed thousands of jobs. Our goal is to make you happy, while building solid, attractive projects for a fair price. We work honestly, ethically and take extra care to satisfy our customers. No anxiety needed! All Star delivers what it promises and stands behind it's warranties. We belong to several trade associations and subscribe to the codes of ethics and business practices of all of them.

"I'll state up front that the situation I had was complex and very plumbing heavy. It was basically correcting an install that was done against code 30 years ago by the original home owners. It was not an easy fix and required creativity. The PM was nice enough on the first visit, but should have had a plumber with him as I made this very clear in the initial contact that this was a plumbing heavy job. I showed him the issues, made my suggestions on what I thought could be done, but made it clear that I needed their expertise. When leaving he scheduled a follow up appointment for one week later where he would bring a plumber and a quote. (I was surprised a bit that he could bring a quote before the plumber came out, but they are the pros.) At this point I felt fairly good about the situation and looked forward to the follow up. Early the next week he contacted me with the suggestion the plumber had. I indicated that I didn't think this was the best solution due to the amount of excavation required in a yard with multiple large trees and a sprinkler system. I made an alternate suggestion, and he clearly didn't feel comfortable with it though he knew his plumber's suggestion would be more involved than originally thought. My understanding was that he was going to check with his plumber for more information and alternatives considering the excavation concerns. There was no indication that this would be a problem though I did hear something in his voice that made me wonder. Still, I had no reason to think there was an issue. In the mean time I sent him a couple of additional emails about the situation including an additional suggestion (with a video to hopefully give them more details so they wouldn't have to make a special trip) and a separate one indicating that I thought the original plumber's suggestion might not be the best, but should be quoted anyhow. I received no responses, but didn't expect one. Just providing information. On the day of the follow up appointment I waited 30m after the appt time and called AllStar when he hadn't arrived. They gave me the PM's cell and I called him to remind him we had an appt. Once I reached him, he basically indicated that he hadn't had time to get the quote done, that he'd had a busy week, that I had refused his original suggestion, etc. Via the list of excuses, he made it clear to me that he wasn't inclined to put any additional effort towards the quote. I told him they were excuses, that we're done, said thanks, and ended the call. I know that what was being requested was complex and would be tricky. If at any point he had said, "we can't do this type of job" or "I don't feel we can provide a solution you will be satisfied with" or anything of the sort that indicated they couldn't move forward, I wouldn't have been thrilled but I would have understood and appreciated the straight answer. Again, I would have understood as there was nothing cookie cutter or common about my situation. I'm not upset that they can't or won't do the job. I'm upset that they had an employee that made a conscious decision that it would be better to just not contact me at all and not show up to the appointment (aka blow me off) than to make a simple call or send me an email. It was unprofessional, unnecessary, and simply disrespectful. I've been in customer service for 30+ years. I know enough to understand the difference between an individual employee's behavior vs a company's culture. For their sake I hope it was the former, but I tend to believe it's the latter. That type of customer service starts to become common place when you aren't as hungry for business and can pick and choose at will. I've had multiple other providers I've worked with over the last month looking at my situation and many clearly indicated they couldn't help, or otherwise couldn't work on the job. This is the only one however that chose this particular path. That tells me all I need to know."

Paul S on April 2019

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FAQs for sump pump or interior foundation drains installation projects in Houston, TX

Most residential pumps draw approximately 1,300 to 2,900 watts when they first start, then settle at roughly 800 to 1,050 watts during normal operation. The exact number depends on the motor’s horsepower and how often the float switch tells the pump to run. Even at the high end, the electricity cost is minor compared with the expense of cleaning up a flooded basement.

Grab a ruler and an empty 18‑inch‑wide pit. During a steady rain, time how much the water rises in one minute. Multiply that depth (in inches) by 60 to calculate gallons per hour, then add 50% for safety. If the result tops 2,100 gallons per hour—about 35 gallons a minute—you’ll need a 3/4‑horsepower unit. Anything lower, and a 1/3- or 1/2-horsepower pump should do the trick.

Loud rattling, constant cycling, or shuddering vibrations are the pump’s way of telling you it’s on its last legs. Musty smells, higher electric bills, and visible rust are other red flags. If the unit is 10 years old or older and exhibits any of these symptoms, replace it before the next heavy rain turns your basement into a wading pool.

You don’t have to hire a licensed plumber, but you should still bring in someone who installs sump pumps for a living—whether that’s a plumber, basement‑waterproofing specialist, or experienced handyman. They know the local codes, can wire the pump safely, and will test the system before they leave. Skipping professional help might void the warranty and could leave you with a pump that fails when you need it most.

Not every basement needs a pump, but if your home sits in a floodplain, has a high water table, or has ever taken on water during a storm, a sump pump is inexpensive insurance. For basements that only struggle with condensation or the occasional damp spot, sealing cracks and improving drainage may be all that is needed.

The Houston, TX homeowners’ guide to sump pump or interior foundation drains installations

From average costs to expert advice, get all the answers you need to get your job done.