Get matched with top luxury vinyl flooring installers (materials not provided by consumer) in Howell, MI

"We hired Functional Floors to refinish the hardwood floors in our new home and install new wood in areas where there was none. Unfortunately, what should have been a straightforward project turned into a very disappointing experience involving poor communication, questionable decisions made during the work and a finished product that required multiple attempts to fix. Throughout the project, decisions were made by the crew without asking us how we wanted things handled. Those decisions resulted in visible filler, patched areas, and other issues in our newly refinished floors that required them to come back out and attempt repairs. For a project of this size and cost, we expected much better attention to detail and communication. When we raised concerns, the crew lead who originally did the work was confrontational and not helpful in resolving the situation. Another lead eventually came out to review the issues, but by that point there was only so much that could realistically be don"

"Great team"

"The crew from Hardwood headquarters showed up on time every day and worked without taking a break. They treated my home possessions as if it was their own. They did a high quality level of work and craftsmanship. I canâ t say enough good things about this company they are above and beyond five star."

"They were on time professional and thoroughly cleaned after the job. I would say they were excellent. "

"Went really well! Ken was the one who installed our flooring. We were very pleased with Ken. Showed up on time, worked quick and efficient. Would definitely recommend and hire again."

"I called for a problem with silicone between wall n floor came off n left a hole where eventually will leak, They will not live up to the warranty promised. After 18,000.00 remodel job all they would say is sorry can?t help you! "

"Was always on time with work and quote. Was flexible with any required changes. Kept me updated with progress on what he was doing and why. Cleaned up nicely. Very response to questions or issues. Overall excellent experience. Will recommend him."

"They came in and laid my whole house except for my kitchen and dining room and about 6 hours that's taking up old carpeting moving furniture everything I'm very pleased with the job I did just have a service guy here because I was having problems in my bathroom the planks had shifted out from underneath the metal strip along the bathtub but they fixed it in the blink of an eye and that issue shouldn't arise again Stefan was a wonderful repair guy I would recommend and have recommended refloor to other people they did all the bedrooms in my oldest sister's house in Painesville Ohio"

"Terrible job, He did not take the shoe molding off and splashed polyurethane and stained all over the moldings which took us 10 hours to stand and repaint. He left swirl marks and high and low marks on the floor and the corners are tuned up and did not get the stained all the way to the moldings. The day that he stained our floors he left the large container of stain wide open in our living room . Left all the trash on the job."

"Mike is an absolute professional. Quality work, solid communication and fair pricing. Have had them work on two projects in our home and about to start a third. Recommend 5/5!"