
Serving Independence, MO and surrounding areas
In business since 1950
Emergency services offered
Credit card accepted
"I used Ben Franklin. I think what they do is send out different plumbers on their list. The first one was a bummer. he ripped me off and overcharged. The next time they sent out a different plumber who was an older man. When he heard about my first experience, He got on the phone and called the company, when they finished the job they took off $400 off of my bill. If I could have that man every time. The first guy totally overcharged me.
I have some more things to have done, but don't know if I can afford it. I wish I could have the second guy who came out. I would consider using them again.
The price kind of sting me, the faucet was very expensive. I think thats why the nd plumber called and got me the refund. He used the fair price guarantee. I think $600 for a kitchen faucet is kind of steep myself. Thats one of the things I complained about to the nd plumber. One of the things being advertised being AL they were going to replace an outside faucet for $79 and the first guy charged me almost $300.
If Benjamin is just working with several plumbers in my area and they see who is available at the time in my zip code, Unless they have vetted the people themselves personally and know what they are going to do, it isn't such a great deal.
They did the work I asked, just the pricing between the 2 different plumbers were a bummer.
I thought $1353 was excessive, replacing an outside water faucet, routing out the pipes from 2 sinks. They told me they couldn't clean out the existing faucet enough for it to work, so I bought the faucet he had in the truck.
My nd experience was great, came out in time. For professionalism, the first plumber was overcharging but the second plumber was fair and was good for retired people.
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