Get matched with top drain line breakage camera locaters in Indian Head, MD

"I hired Beacon to install an attic fan and route the two exhaust vents from my restrooms outside. With the attic fan, I don't have any complaints. It seems to be working as intended. I cannot say the same for the restroom vents. The tech had to come to my home on three separate days to fix an issue. 1. He had attached the vent pipes in a Y design. Which ended up reducing the fan efficiency and it pushed the steam to the other restroom. It also caused the fan to drip water. 2. He added dampers. Which then blocked the steam from leaving completely. We had to use a dehumidifier to shower. 3. When I finally persuaded then to dedicate a line to each fan. I was charged an additional amount. Unfortunately, my fan STILL drips water. Meaning it was not installed correctly. So, I'm not sure what I as the customer can realistically do but to avoid them. Pictures attached show dripping and the one exhaust port for the two fans. Installed in the eave? Not sure this is code."

"Extremely disappointed with this company. They do not stand by their guarantees. Did install shower in one day. Was not provided with the shower head I ordered. Calking and trim work was very sloppy. Went through the shower wall into my bedroom, did sparkle wall and left it. Shower doors have leaked and was finally told six months later that there is nothing they can do to correct the issue. Originally quoted $24,000.00 for the walk on shower, eventually agreed to $11,500.00. Completely dissatisfied with my shower. Once they get their payment, they are done."

"Tried to schedule a routine maintenance appointment available to customers who signed up for service plans, but Len could not follow through with their commitment three failed/rescheduled appointments in a row!! Each required four hour commitments from the customer. I tried to communicate with dispatch and customer service but unfortunately I don’t think these two departments have an open line of communication between them. I would not recommend for anyone to work with or engage with this company. Len did not follow through on their half of the commitment and disrespected my time as an in office working professional."

"Excellent customer service and professional work was done."

"I am writing to formally express my deep dissatisfaction with the recent retaining wall replacement project completed by John Krause Construction (JKC) at my property. After reading positive reviews and receiving an estimate that, although over my budget, seemed reasonable for the work involved, I made the decision to hire JKC. Unfortunately, this has proven to be a significant mistake, and I am left extremely disappointed with both the quality of work and the overall experience. Here are the main issues I encountered: 1. Unprofessional Behavior: The crew exhibited unacceptable behavior while working on my property. Not only did I witness them disposing of bodily fluids on-site, but they were also disrespectful and dismissive. when I raised concerns no response was received. I now smell urine when entering and exiting my garage. 2. Unresponsive Ownership: I have attempted to reach out to the owner multiple times to address these concerns and resolve the issues, but my messages have been met with silence. This lack of communication is incredibly frustrating and has only added to my disappointment. The owner refused to speak on the phone since the owner was made aware of the call being recorded. 3. Property Damage: During the construction process, my property was left damaged in multiple areas. This included e.g., landscaping destruction, equipment damage. Personal crew members vehicles being driven through my yard leaving deep tire marks damage. 4. Subpar Quality of Work: Despite the high cost of the project, the final result does not meet the standards outlined in the estimate or contract. No proper grading was completed. Every time it rains pools of water sits in front and behind the wall. The response received was. “we have passed all inspections.  There will be some water pooling while it is settling still. Plus the fact of the hard rain today, it will happen.” The wall has been completed for 2 months. Given the extensive problems, stress and anxiety I have faced. I do not recommend John Krause Construction."

"No show! Poor communication! I found them on Angi and request a quote for a small project. They contacted me and scheduled a site visit for Friday morning, they confirmed the appointment with two separate text messages. I took off work on Friday and they never showed up, they never called, they never texted. After the appointment window, they never answered their phones even during normal business hours."

"Although we wound up going with a different contractor, the folks at City Renovations were fantastic. They were very responsive, checked in to see if we had questions, and their process for allowing customers to monitor jobs seemed top-notch. Mike and Simone were both wonderful. Although we did not use City Renovations this time, we are keeping them at the top of our list for future renovations as well as smaller jobs."

"Great communication, professional, thorough, fair pricing for the work."

"The Elite Home Remodeling Group did a phenomenal job. We live in a late 1800’s farm house close to DC. Most of the plumbing and electrical work is original. The job started out as just a plumbing project to fix a leaking pipe but after taking with Sydney about every we needed it turned into a plumbing project, a dining room repair and refresh. Angel and his team were punctual and professional. They made sure that my husband and I knew what they were doing and why as they moved through our project. Access to other parts of our home were blocked off to reduce the dust and debris. The project was completed efficiently and with minimal disruption to our daily routine. It took two days even with the additional work we requested. My husband and I couldn’t be happier with our new plumbing and beautiful dining room. We will definitely be using the Elite Home Remodeling Group again."