
Serving Indianola, IA and surrounding areas
Approved
In business since 2018
Free estimates
Emergency services offered
"Excellent! Called in morning and by afternoon the repair was done"





+17


Serving Indianola, IA and surrounding areas
Approved
In business since 2018
Free estimates
Emergency services offered
"Excellent! Called in morning and by afternoon the repair was done"





+17

Serving Indianola, IA and surrounding areas
Approved
In business since 1999
Emergency services offered
Credit card accepted
"I called on a Friday and they were able to send somebody on Monday morning. I'm not sure if it was because they contacted me through Homeadvisor or because I was hesitant to have them come out without even a ballpark price, but they waived the trip charge. I told them that I had a leaking shower faucet and expected that the cartridge just needed to be replaced. I received a phone call and text 40 minutes before the tech's arrival as promised. Jake showed up on time and offered to wear the booties everybody brings these days, but between the time he spent sitting in his van and then writing up a quote after glancing at the faucet, it was at least half an hour before I even had the quote. My choices were $412 for the cartridge or $700+ to replace at least the valve and maybe more and then repair drywall. I assume the quote was written this way to trigger the upsale, but I will be selling my home soon and the drywall that didn't even need to be removed for this repair is already being replaced as part of a separate repair project. I was surprised that he didn't bring shower cartridges on the van since it seems like a common repair, and I'd specifically told them that's what I needed. He was gone for over an hour to get one from the supply center. Once he returned, he turned off the water, then went back to the van for a bit. Once he started on the faucet, it took maybe half an hour to swap out the cartridge. When he was done, Jake had me sign a few times, then emailed me an invoice with no text describing the service performed, just the total. I told him I needed some explanation of what was done, and he re-sent it with a blurb explaining a Moen cartridge was replaced and has a one year warranty. About an hour after Jake left, I received a follow up phone call to confirm everything was completed to my satisfaction. I have no complaints about the work, everybody was pleasant enough to deal with, and I know they create their quotes straight from a pricebook, but 3 hours and $412 to complete a 30 minute repair that requires a part costing no more than $50 just seems excessive."



Serving Indianola, IA and surrounding areas
In business since 2000
Free estimates
"Both projects went extremely well. Todd is prompt arriving at the time he sets up and gets right to work. He gets the work done in short order and does it right and insures is done to your satisfaction. He is excellent to work with and his cost for his services are very reasonable."

Serving Indianola, IA and surrounding areas
Serving Indianola, IA and surrounding areas
In business since 1974
Free estimates
"Replaced two bathroom faucets and drains, kitchen faucet and sprayer, two exterior spigots, relocated one of the spigots for improved accessibility. We are so pleased with their work and the politeness of the plumbers!"

Serving Indianola, IA and surrounding areas
In business since 1999
Free estimates
Emergency services offered
"I called on a Friday and they were able to send somebody on Monday morning. I'm not sure if it was because they contacted me through Homeadvisor or because I was hesitant to have them come out without even a ballpark price, but they waived the trip charge. I told them that I had a leaking shower faucet and expected that the cartridge just needed to be replaced. I received a phone call and text 40 minutes before the tech's arrival as promised. Jake showed up on time and offered to wear the booties everybody brings these days, but between the time he spent sitting in his van and then writing up a quote after glancing at the faucet, it was at least half an hour before I even had the quote. My choices were $412 for the cartridge or $700+ to replace at least the valve and maybe more and then repair drywall. I assume the quote was written this way to trigger the upsale, but I will be selling my home soon and the drywall that didn't even need to be removed for this repair is already being replaced as part of a separate repair project. I was surprised that he didn't bring shower cartridges on the van since it seems like a common repair, and I'd specifically told them that's what I needed. He was gone for over an hour to get one from the supply center. Once he returned, he turned off the water, then went back to the van for a bit. Once he started on the faucet, it took maybe half an hour to swap out the cartridge. When he was done, Jake had me sign a few times, then emailed me an invoice with no text describing the service performed, just the total. I told him I needed some explanation of what was done, and he re-sent it with a blurb explaining a Moen cartridge was replaced and has a one year warranty. About an hour after Jake left, I received a follow up phone call to confirm everything was completed to my satisfaction. I have no complaints about the work, everybody was pleasant enough to deal with, and I know they create their quotes straight from a pricebook, but 3 hours and $412 to complete a 30 minute repair that requires a part costing no more than $50 just seems excessive."

Serving Indianola, IA and surrounding areas
In business since 1997
Free estimates
Emergency services offered
"After living in our home for over 20 years heavy rain coming off the roof had caused the terraced landscaping in front of the house to sink about a foot and the concrete terrace blocks were nowhere close to level. We had a landscape engineer look at it and he never got back to us. We had a concrete guy look at it and he never got back to us. Then we had Chris with Professional Contracting look at it. He said he believed he knew what to do, which was to build two parallel retaining walls. In addition the steps to our house had also sunk down nearly six inches. Chris proposed building new steps and a new sidewalk, as well as a front patio (where the bulk of the water was channeling off the roof) to direct the water away. He seemed confident and we felt like he knew what he was doing, so we hired him. He and his crew arrived when promised. Chris works very hard and implores his crew to do the same. As they were working we decided to add another small front patio and a large back patio and Chris and his crew adapted to this change without complaint or delay. If anything, the two retaining walls were overbuilt. When they were done Chris made sure the ground around the concrete work was properly sloped and they cleaned everything up. About five months later I noticed that the one retaining wall was moving, being pushed by the dirt it was supposed to be holding back. Chris came to look at it. Given that it was overbuilt, we were both very surprised that it would start to move. Chris took full responsibility. He and his crew came back and excavated the dirt from between the two walls and installed very heavy chains from the top of the one that was moving to the base of the other one, to prevent any more movement. Then they filled the dirt back in so that you could not tell they had been there again. Given our confidence in Chris at that point, while they were doing this repair we had them install another sidewalk. Chris did the repair work without any charge. Chris will tell you that he is not the cheapest, but that he will do the job right. We firmly believe that to be the case. The fact that he came and fixed the movement of the one retaining wall promptly, and at a significant investment of time by his crew, with NO charge to us, proves that he will do things right or he will fix it. It has now been two years since this work was done and everything is looking good. You can probably find someone to do concrete work for less but you will not find someone to do better quality concrete work and to guarantee the results."

Serving Indianola, IA and surrounding areas
In business since 2008
Emergency services offered
"The service call was placed on 12/10; vendor callled same day but was unable to respond until 12/14. He was prompt and declared the faucet was unreparable.. I asked if he could not try to repair but he said he cold not do that because if it din'fix the problem he could not replace the faucet. He stated that the replacement would not be exact but similar. My faucet had separaate lever for turn on/off but he said the replacement would probably be part of the sprout. We did not really appreciate this but he offered no probable favorable solution.. Not happy with response time but realize a close to weekend call caused this. Did not appreciate not even attempting repair."
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