Get matched with top grout: replace or repairers in Irondequoit, NY

"Joe did a fantastic job. He hung plastic on conjoining rooms. Covered countertops and appliances. He explained everything that needed to be done. He was always prompt and on time. He kept us updated on his progress. He removed old grout and regrouted entire floor. Plus removed two damaged tiles and replaced. He finished the job on time. I certainly would recommend him to family and friends. Thanks Jim"

"We decided to replace the tired carpet in our condo. United Carpet was our second stop in search of solid vinyl wood plank flooring. We were fortunate to meet Art McLeod, who showed us a vast array of options, We settled on Karndeen and found one we though would go well next to the existing parquet wood flooring in the rest of the condo. He urged us to take a sample home, and we were glad he did, for our sense of the color match was way off. When we returned he shows us what he thought would work. He "right" sold us, (others had tried to get us to take a more expensive product than we needed or wanted) offering us a product a bit less expensive than what we picked, but he assured us it was of equal quality and better for our application, over a concrete floor (we live an a converted 1903 schoolhouse). His selection was right on the money. He kept us apprised of the order and delivery dates and set up an install date based on our availability. His install crew, Jim and Bob arrived on time, calling ahead. Unfortunately they discovered the concrete under the carpet had heaves and cracks and would require leveling. They were craftsmen and did the job carefully and completely. A one day install dragging into four days, but we didn't mind, because we knew the job would be done well and right. They went out of their way to accommodate us in timing of arrival, and always kept us apprised of any need for them to briefly engage in a repair or other activity. They were not going to leave until the job was done perfectly, and they held to that promise. They were pleasant, respectful, and a pleasure to have in our home. We are thrilled with the product, with the installation and our entire experience with United Carpet has been excellent. We cannot recommend them highly enough."

"Dave did an excellent job removing two old light fixtures and replacing them with new ones. He arrived on time, and with everything he needed to complete the installations. He worked very neatly and cleaned up afterwards. I definitely would recommend him."

Empire Tiles Syracuse is committed to excellence every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and responsibility in all of our jobs. We are a locally owned and operated business with more than 19 years of experience serving Syracuse, NY and surrounding areas. There is no job too big, or too small for our team. Call today and let us put our experience to work for you!

"Gregory and the store staff were amazing! He explained the process thoroughly and did beautiful work. I would highly recommend them!"

"Everything was great from start to finish. We appreciated how much information Jon provided about the process and his recommendations. He gave us a quote if they did everything but took it off if we had time to do the work beforehand ourselves. The day of everyone was respectful of the house and keeping the area clean and the results are amazing. We absolutely recommend and plan on using LNJ floors in the future!"

"We were in need of repair for some cracking in three rooms of our home. We had difficulty finding a reliable contractor to complete the work in a timely and affordable manner. When we contacted Key Painting, Bill was quick to return our inquiry and come look at our projects. Bill proposed a couple different solutions to repairing the cracks in the ceilings and preventing further damage. Once we agreed upon a plan of repair, Bill had us sign a contract and scheduled the work to be completed the next week. Bill's crew was actually able to start a couple days early, and two workers tackled our interior repairs. Both men, Mr. Suhr and Antonio, were professional and skilled. Mr. Suhr was very knowledgeable. He was able to repair and match the texture on all our ceilings flawlessly. We were very impressed with Mr. Suhr's skills and genuine desire to do a quality job. Each day, Bill would contact us to answer any questions and give us an idea of what to expect next. It took about two days to repair the ceilings in our dining room, living room and bedroom. In our dining room, the textured ceiling was also sanded down and re-painted to blend in the repairs. Our living room needed a seam repair that Mr. Suhr did efficiently and blended the wall and ceiling paint together. The bedroom had a 5+ft crack that you can no longer see as Mr. Suhr flawlessly blended the repairs with the sand-in-paint designs that were preexisting. Overall, we are extremely impressed with the skill and professionalism of Mr. Suhr, Antonio and Bill with Key Painting. The crew was courteous, clean and knowledgeable. All our questions were answered. Bill and his crew also stand by their work, so we have confidence that should we need any further repairs, they would be back to correct the problem."

"So - So! The overall project was just okay but not fantastic. We went with DeRisio even though he was more expensive because he seemed to know what he was talking about. At the end of the project, the brick work on the front of the building still has mortar stains although they claim they acid washed it several times. They replaced a brick door sill with a something they bent out of aluminum trim material. After repeated requests to fix it, they offered to put in a slate sill. I said that would be okay. Well, over one year later, it still isn't done. They replaced an exterior door that hasn't latched properly from the day it was installed. Great guys - but lousy workmanship. I wouldn't have them back."

J.S. Excel Flooring, Inc., has been a full-service flooring installation business for 12 years. Our excellent reputation and long list of satisfied clients attest to our superior craftsmanship, attention to detail, clear communication, honesty and integrity.\n\nWe offer a carefully chosen selection of unusual and fashionable hardwoods, exotics, bamboo, cork, reclaimed barn wood, laminates and a notable eclectic tile area. The high ceilings, exposed brick, rough beams, and outside terraces here at Station 55, create a chic backdrop for our products, and servicing of clients.\n\nOur business philosophy is this: high quality, elegant products sold by a knowledgeable and discerning staff. We welcome both wholesale and retail clients. Installation is available for all our products

"They were very nice but stains reappeared so I will not use them again. It was just expensive for the amount of work done."